I was told my order would be ready very soon, but ended up waiting 55 minutes. During that time, the waitress appeared unhappy and was rude, showing zero apology for the delay and even trying to blame me for being “not patient.”
While the food itself was good, the overall experience was extremely unpleasant. Good food is not worth being treated this way.
Atmosphere: 1
Food: 5
Service: 1
Grant Gary
Best Pho in Boston by far!! The sweetest lady in the world runs this place. It’s worth any wait you have to endure, the food is just that good. It’s also the only pho place that actually fills me up. I’m full for hours after!
Atmosphere: 5
Food: 5
Service: 5
jessica gillooly
This is my favorite spot in Boston. It’s cozy, intimate, relaxing, clean, and the pho is amazing. The owner is so kind and makes you feel so welcome. Couldn’t recommend this place more!
Atmosphere: 5
Food: 5
Service: 5
Le NhatChieu
Family restaurant really cute decor. I recommend for pho, banh mi pate and avocado spring is the best combo
Atmosphere: 5
Food: 5
Service: 5
Youmin Oh
It was a very busy Friday night, and there were many people waiting to be seated or standing in line, while only one person appeared to be serving at that time.
After I was seated, it took about five minutes before I even received a menu. We ordered a rice plate with grilled pork and a bowl of pho.
When the food arrived, the grilled pork was clearly burnt, both in appearance and taste. I politely told the server that it was too burnt to eat, but she responded by saying it was “Vietnamese style” and walked away immediately. I completely understand that it was a busy hour, but she did not give us any chance to speak or clarify. While I know caramelization can make food look darker, this pork was genuinely burnt and inedible.
Additionally, the pho came out late. It was actually served to another table first, and only when the server realized our order was missing did she take the pho back from that table and bring it to us, the exact dish that had already been placed in front of someone else. It was extremely unpleasant to receive food that had already been served to another customer.
The atmosphere is nice, and the drink menu is great, but the customer service was very disappointing. There was no explanation of the food, no communication, and a lack of respect for customers.
Atmosphere: 5
Food: 1
Service: 1
Lucas
Best relaxing atmosphere of any place I've been in Boston. Amazing Banh Mi and Pho. Very kind people running the place. Try going at non-peak meal hours.
Atmosphere: 5
Food: 5
Service: 5
Raksa Mom
Took forever just for one bowl of pho. Waited like 30 mins
Lynn Babu
Didn‘t order any food, but loved the drinks, also the whole store smells amazing, would love to try the food next time
Atmosphere: 5
Food: 5
Service: 5
Frank G. Williams Jr
Best kept secret on Vietnam cuisine in the area. I'm not going to Dorchester Ave anymore.
Atmosphere: 5
Food: 5
Service: 5
Vi
amazing experience and super local! the best pho i’ve had ever with homemade broth and the most kindest owner!
Hi, I loved your restaurant, it was the most delicious pho and banh mi I’ve ever had in my life. I loved the smell and richness of the broth, and the atmosphere and the staff. I hope you guys are doing okay and can open again
Atmosphere: 5
Food: 5
Service: 5
Zephyr W
when will it re-open😭😭😭 miss it everyday
Atmosphere: 5
Food: 5
Service: 5
Gianna Vassilakis
This is my absolute favorite place to get Pho. I’ve tried many other places in the boston area but always find myself coming back here. The food is 100% authentic and the best bowl of soup you will literally ever consume. Also, they seem to be short staffed but the sweet lady running the business works so hard to keep everything running promptly. I was considering not even writing a review because I don’t want people to find my favorite spot, but they deserve the review.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Broth Pho
Yiran Z
A small shop with the most beautiful, quiet and relaxing atmosphere in town. Amazing pho and drinks, lovely service and kind people. People who complain about wait time, if you’re in such a rush, go to McDonalds. Not every restaurant has to expedite and grow and join the corporate efficiency. Get a book, talk to your friends, and enjoy a slow cooked pho soup prepped with care.
I was told my order would be ready very soon, but ended up waiting 55 minutes. During that time, the waitress appeared unhappy and was rude, showing zero apology for the delay and even trying to blame me for being “not patient.”
While the food itself was good, the overall experience was extremely unpleasant. Good food is not worth being treated this way.
Atmosphere: 1
Food: 5
Service: 1
Best Pho in Boston by far!! The sweetest lady in the world runs this place. It’s worth any wait you have to endure, the food is just that good. It’s also the only pho place that actually fills me up. I’m full for hours after!
Atmosphere: 5
Food: 5
Service: 5
This is my favorite spot in Boston. It’s cozy, intimate, relaxing, clean, and the pho is amazing. The owner is so kind and makes you feel so welcome. Couldn’t recommend this place more!
Atmosphere: 5
Food: 5
Service: 5
Family restaurant really cute decor. I recommend for pho, banh mi pate and avocado spring is the best combo
Atmosphere: 5
Food: 5
Service: 5
It was a very busy Friday night, and there were many people waiting to be seated or standing in line, while only one person appeared to be serving at that time.
After I was seated, it took about five minutes before I even received a menu. We ordered a rice plate with grilled pork and a bowl of pho.
When the food arrived, the grilled pork was clearly burnt, both in appearance and taste. I politely told the server that it was too burnt to eat, but she responded by saying it was “Vietnamese style” and walked away immediately. I completely understand that it was a busy hour, but she did not give us any chance to speak or clarify. While I know caramelization can make food look darker, this pork was genuinely burnt and inedible.
Additionally, the pho came out late. It was actually served to another table first, and only when the server realized our order was missing did she take the pho back from that table and bring it to us, the exact dish that had already been placed in front of someone else. It was extremely unpleasant to receive food that had already been served to another customer.
The atmosphere is nice, and the drink menu is great, but the customer service was very disappointing. There was no explanation of the food, no communication, and a lack of respect for customers.
Atmosphere: 5
Food: 1
Service: 1
Best relaxing atmosphere of any place I've been in Boston. Amazing Banh Mi and Pho. Very kind people running the place. Try going at non-peak meal hours.
Atmosphere: 5
Food: 5
Service: 5
Took forever just for one bowl of pho. Waited like 30 mins
Didn‘t order any food, but loved the drinks, also the whole store smells amazing, would love to try the food next time
Atmosphere: 5
Food: 5
Service: 5
Best kept secret on Vietnam cuisine in the area. I'm not going to Dorchester Ave anymore.
Atmosphere: 5
Food: 5
Service: 5
amazing experience and super local! the best pho i’ve had ever with homemade broth and the most kindest owner!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Too slow
Atmosphere: 1
Food: 2
Service: 1
Hi,
I loved your restaurant, it was the most delicious pho and banh mi I’ve ever had in my life. I loved the smell and richness of the broth, and the atmosphere and the staff. I hope you guys are doing okay and can open again
Atmosphere: 5
Food: 5
Service: 5
when will it re-open😭😭😭 miss it everyday
Atmosphere: 5
Food: 5
Service: 5
This is my absolute favorite place to get Pho. I’ve tried many other places in the boston area but always find myself coming back here. The food is 100% authentic and the best bowl of soup you will literally ever consume. Also, they seem to be short staffed but the sweet lady running the business works so hard to keep everything running promptly. I was considering not even writing a review because I don’t want people to find my favorite spot, but they deserve the review.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Broth Pho
A small shop with the most beautiful, quiet and relaxing atmosphere in town. Amazing pho and drinks, lovely service and kind people.
People who complain about wait time, if you’re in such a rush, go to McDonalds. Not every restaurant has to expedite and grow and join the corporate efficiency. Get a book, talk to your friends, and enjoy a slow cooked pho soup prepped with care.
Atmosphere: 5
Food: 5
Service: 5
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