Shake Shack Downtown Crossing
$ • Burgers, Fast Food
Hours:
322 Washington St, Boston
(857) 504-8932
About Shake Shack
Customers' Favorites
Single Shackburger with Cheese Lettuce Tomato
Spicy Bacon Chicken Sandwich
Double Cheeseburger
Bacon Cheese Fries
Frozen Custard
Chicken Bites
'Shroom Burger
Shake Burger
Cheese Sauce
Hamburger
Shake Shack Reviews
Ratings
Menu
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Hours
| Monday | 10:30AM - 9:30PM |
| Tuesday | 10:30AM - 9:30PM |
| Wednesday | 10:30AM - 9:30PM |
| Thursday | 10:30AM - 9:30PM |
| Friday | 10:30AM - 10:30PM |
| Saturday | 10:30AM - 10:30PM |
| Sunday | 10:30AM - 9:30PM |
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Shake Shack Downtown Crossing serves excellent food, including their mushroom burger, cheese fries, and Oreo shake. The staff is super nice and accommodating. This downtown Boston spot is ideal for a quick, casual meal, with vegetarian options like the veggie burger and shroom burger. It's also kid-friendly and wheelchair accessible.
The restaurant has an upscale, yuppie atmosphere and is often busy, especially for lunch on weekdays. The staff is described as excellent, hard-working, and efficient. The fries are crispy, and the vanilla malt is fine, but the basic single burger is nothing special.
The restaurant offers great vegan and vegetarian burgers, which are some of the best in the fast-food industry. The staff is lovely and friendly, catering to special dietary needs. One customer, a visitor from abroad, was served by a polite young staff member named Carlos.
The restaurant's crinkle fries can be overly salty, but the staff is quick to replace them. The double burger is a real smashed burger, and it's excellent - soft, hot, crunchy, and tasty, even better than burgers from well-known chef Guy Fieri. The convenient downtown location, close to many stores, and the restaurant's clean and spacious environment make it a popular choice.