Potbelly
$ • Sandwich Shops, Fast Food, SaladAbout Potbelly Sandwich Shop
Customers' Favorites
Oatmeal Chocolate Chip Cookie
Lemon Cheesecake Cookie
Loaded Baked Potato
Broccoli Cheddar
Vanilla Shake
Sugar Cookie
Roast Beef
Smoked Ham
Tuna Salad
Chips Reg
Potbelly Sandwich Shop Reviews
149 ratings
Share your opinion about Potbelly
Great sandwiches, lots of variety. Friendly staff, clean tables. Only a couple blocks from the tourists so quick.
Definitely nothing special. I really wanted it to be amazing but I’d rather just get subway tbh
My first time visiting Potbelly, and it was a great experience from start to finish. Angela and the rest of the team were welcoming, professional, and incredibly helpful. They even gave me complimentary chips and asked for honest feedback, which showed they genuinely care about their customers.
The service was fast, organized, and the team managed every customer efficiently while still making everyone feel valued. I tried the Fiery Chicken Sandwich, and it was absolutely...read full review
The service was fast, organized, and the team managed every customer efficiently while still making everyone feel valued. I tried the Fiery Chicken Sandwich, and it was absolutely...read full review
Hours
| Monday | 9AM - 9PM |
| Tuesday | 9AM - 9PM |
| Wednesday | 9AM - 9PM |
| Thursday | 9AM - 9PM |
| Friday | 9AM - 9PM |
| Saturday | 10AM - 7PM |
| Sunday | 10AM - 7PM |
The Potbelly Sandwich Shop on Washington Street has received mixed reviews. While some customers praise the excellent customer service and attentive staff, others have experienced poor service and mistakes with their orders. The food is described as decent, but the overall experience can be negatively impacted by unfriendly employees and a condescending attitude. Some customers have reported having their orders messed up, with the staff not listening to their requests and making repeated mistakes. The restaurant's service seems to vary, with one reviewer describing the staff as "phenomenal" and providing "above and beyond" customer service, while another had an "unfriendly environment" and would not return. Overall, the Potbelly Sandwich Shop appears to offer satisfactory food but inconsistent service.