Shake Shack Downtown Crossing

322 Washington St, Boston
(857) 504-8932

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Recent Reviews

This shake shack does live up to its expectations except for one thing but they rectify it. The crinkle fries are extremely salty but they replace it and it’s hot crispy and tasty. The double burger ideas are real smashed burger. The burger is excellent, soft, hot, crunchy, tasty. It’s even better than the Guy Burgers (Guy Fieri).
This location on Washington Street is very convenient. It’s close to a lot of stores. The restaurant uses big and clean.
We...
First time trying Shake Shack. Very clean & good food! Also location is great.
George was the one who brought me my food, super sweet & great employee!!! Give this man a raise! We need more restaurant employees like him!
don't go here if you want to be disappointed. they're chicken is rubbery and never cooked and their burgers are grainy and stringy and nasty there's something wrong with the meat. I always go back thinking it will be better but I've given it too many chances I want a refund for my undercooked chicken sandwich with a burnt bun. their cheese fries are amazing though so get those.

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Shake Shack Downtown Crossing

322 Washington St, Boston, MA 02108
(857) 504-8932