$ • Coffee Shops, Tea

1500 Broadway Rd, Dracut
(978) 934-0783


Take-Out/Delivery Options

Reviews for Dunkin' Donuts

I come here every morning, with the exception of one rude employee, everyone is friendly and kind. Lately my order was messed up but when I told them they were super nice and fixed it ASAP. Though with the current pandemic, I see that they are slightly understaffed, so I can't hold too much against them.These other reviews seem to be from a year ago, I've noticed the staff has changed a lot (many problematic staff are gone). All in all, I'm happier with their service over a number...read full review
Unprofessional and actually DANGEROUS. I once sat in the store and listened as one employee said " shoot we are out of (say French Vanilla), what should I do? And the employee that was there longer said " just give him (something else), they will never know the difference. I then heard the drive thru employee singing the Rolling Stones " Your cant always get what you want" as that customer drive away. I have seen them make up prices, etc. My kid has peanut and soy allergies....read full review

It took them 15 minutes to get us our coffees in the drive thru when we were the third in line to the window (the first to the speaker.) They take wayyyyyy too long to make coffees for no apparent reason. I was so upset. My husband was late for work. These people are terrible.

More Reviews(25)


Monday 5AM - 7PM
Tuesday 5AM - 7PM
Wednesday 5AM - 7PM
Thursday 5AM - 7PM
Friday 5AM - 7PM
Saturday 6AM - 7PM
Sunday 6AM - 7PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.