Dunkin'
$ • Coffee Shops, Donuts
Hours:
55 Maple St, East Longmeadow
(413) 526-9944
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
It’s very rare for me to go out of my way and review a restaurant or fast food establishment. But today was that day due to what my wife and I witnessed. Go to the counter and order our food. The woman at the register seemed tired but I thought nothing of it at first. Then I noticed her mask was half attached to her face. She was also unsanitary and putting her hands in her shirt (around the hip area) and in her hair. Then she started FALLING ASLEEP while taking our order. Her...read full review
Coffee is good but a little overpriced BUT not as OVERPRICED as Starbucks. The company at the local Dunkin is the greatest. We all agree to disagree with each other. Also too many Red Sox fans. I know, I live in Massachusetts so what do I expect? The local store has the best manager in the commonwealth.
Terrible customer service very Rude and unprofessional. Never make my order correctly.
Ratings
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 5AM - 7PM |
| Friday | 5AM - 7PM |
| Saturday | 5AM - 7PM |
| Sunday | 5AM - 7PM |
Dunkin' is a popular spot for coffee lovers, where a hot cup is always ready to greet you upon arrival. The restaurant consistently delivers a satisfying experience, despite some inconsistent service. The food is also a highlight, with some customers raving about the scrumptious offerings. Recently, the restaurant has brought in new staff who have greatly improved the food freshness and quality. However, the staff's approach to customers varies, with some being kind and hardworking, while others appear disinterested or unprofessional. The atmosphere can be confusing, with some employees seeming passionate about their work, while others give the impression of "just enough; not more." Overall, Dunkin' remains a go-to spot for coffee lovers, but the customer experience can be hit or miss depending on the staff on duty.