Chick-fil-A
700 William S Canning Blvd, Fall River
(774) 395-8200
Recent Reviews
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Fast food at its best. The employees are always friendly and enthusiastic. The food comes out super quick and always tastes delicious!
Atmosphere: 5
Food: 5
Service: 5
My family and I have been visiting this Chick-fil-A for over two years and often bring our dog, who always enjoyed getting a pup cup at the drive-thru.
Recently, with the change in management, we were told they no longer offer pup cups. We asked if they could charge us for one, but after about 30 minutes of discussion with an employee and the manager, they said they couldn’t provide it because they didn’t know what to charge and couldn’t give it for free.
In the end, our dog didn’t get a pup cup, which was disappointing since it was something he looked forward to. It would be nice if they could offer an alternative or clearer communication about the change.
Atmosphere: 5
Food: 5
Service: 5
Chick-fil-a is very very good
Atmosphere: 5
Food: 5
Service: 5
This location is always busy. They get everyone through pretty quickly. Always friendly staff!!
Atmosphere: 5
Food: 5
Service: 5
Food is always good. Only issue i have is they take so long to bring it out? Down south its hot fast and good
Atmosphere: 5
Food: 5
Service: 4
First experience ever was over the top. So on point. They served my food in under 5 minutes. Super clean. Excellent customer service. This location is always swamped with business.
Atmosphere: 5
Food: 5
Service: 5
Terrible service you go in to pick up online order and no one wants to help get your order terrible communication between mangers and costumers will never get food from there again
We had a server named Gavin and he was incredibly polite and playful in serving us. He deserved a raise!
Service: 5
Another amazing chick Fil a! 🤩 Nice location. Everything was hot and fresh. All employees I interacted with were friendly and helpful. Everything was nice and clean including the bathrooms.
There is no playground at this location, so be aware if you have kids who look forward to that.
Atmosphere: 5
Food: 5
Service: 5
Store web page and door says opens at 630am
Showed up at 645 am
Doors locked. People inside on their phone
Drive through also not open. Management needs to pay more attention to those employees. Thwy arw goofing off on your dime.
Once they finally opened one employee was atill on phone and the rest ignored customers at counter. Finally put my order in and still waited 15 minutes for it. Really this is the way chick fil a wants to operate?
Service: 1
Restaurantji Recommends
My chicken sandwich was perfect—crispy, fresh, and full of flavor. The Chick-fil-A sauce and hot sauce combo hit just right, and the lemonade mixed with Sprite was ice-cold and refreshing. Everything came out fresh, seasoned, and right on time. Excellent as always!
Atmosphere: 5
Food: 5
Service: 5
Not for me at all. The chicken is too sweet
The waffle fries were too undercooked
The large soda please..its a medium maybe
$31!!! No thank you
Atmosphere: 2
Food: 2
Service: 2
Never got food. Staff was too busy chatting to take our walk in order.
Atmosphere: 1
Service: 1
Its was filthy. The floor had forks and ketchup packets. Every trash was full inside and out. We even even cleaned our table.
Atmosphere: 1
Food: 4
Service: 2
Disappointed is an understatement.
We explicitly repeated that we wanted grilled chicken 4 times, yet somehow we were sold fried nuggets and fried sandwich. We rarely visit Chick-Fil-A, as the quality of the brand has diminished massively. This experience at the Fall River, MA location has cemented our resolved to avoid Chick-Fil-A for another 12-18 months.
Atmosphere: 2
Food: 1
Service: 1
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