Dunkin'
$ • Coffee Shops, Donuts
Hours:
517 Worcester Rd, Framingham
(508) 872-6581
Customers' Favorites
Dunkin' Donuts Reviews
I asked for iced coffee with a shot of butter pecan swirl. I heard them discuss making a frozen coffee. I interjected and said I just wanted iced coffee and they said they knew. I got the whole frozen coffee with whipped cream and had no time to have them remake it.
For some reason, this branch either providing poor customer service (employee attitude) or provides orders with missing ingredients on a regular basis.I’ve contacted the management twice and notified about poor operations, but the situation do not seem to improve. I put 2 stars instead of 1 just because they issue $5 as a gift card when reporting poor customer service incidents.Hopefully the owner of this branch will see this review and act.
Ratings
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
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Was a busy time I get that however no excuse for not making my coffee right. And when asking for cold foam I should get a cold foam sipping lid not a dome lid with a straw. Not sure how to drink this now without taking the lid off.