Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 370 Gloucester Crossing Rd, Gloucester, Massachusetts, 01930, US
Telephone: (351) 217-2652
Price range: $
Rating: 2.1

$ • Mexican, Fast Food

Hours:
370 Gloucester Crossing Rd, Gloucester
(351) 217-2652

About Chipotle Mexican Grill

Chipotle Mexican Grill has shown significant improvement since its opening. Customers have noted that the restaurant is very clean, with the dining room and bathrooms looking freshly cleaned. The staff is described as showing effort, calm, and friendly, even when busy, and the team is working hard to serve customers efficiently. Lines are moving quicker over time, and the restaurant is open until 11 pm, offering convenient hours for diners. Despite some initial challenges, such as being short-staffed and experiencing delays, customers report that the food has been consistently delicious and worth the wait. The online order process has improved, with orders ready quickly and placed neatly on the shelf. Some issues mentioned include chips often being stale and rice occasionally being hard, but these problems are becoming less frequent. The atmosphere has been described as better, cleaner, and more organized, with the manager making customers feel like regulars. Customers appreciate the effort of the staff, especially considering the restaurant's recent opening and limited staff during busy times. Overall, Chipotle Gloucester is viewed as an under-rated team delivering good food with a positive attitude, and many look forward to returning.