McDonald's
374 Russell St, Hadley
(413) 582-0176
Recent Reviews
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Bad service tbh
Great food if you're in a hurry
Atmosphere: 5
Food: 5
Service: 5
Went on 08/31/25 at around 2:50AM. The girl at the drive thru gave me 4 half-full cones by saying “the machine isn’t working” and as i was leaving the drive thru window i saw another employee holding the cone (full of ice cream) near her pants while the girl who served me sucking on that cone.
Guys it’s McDonald’s not McHub.
What a shame! 🤦🏻♂️
Food: 1
Service: 1
It's as good as fast good gets.
Atmosphere: 4
Food: 4
Service: 4
Terrible service , when we expect DoorDash orders we always have to cancel them. They really do not care about customer service. They don’t make the food in time or anything
Atmosphere: 1
Food: 1
Service: 1
Worst McDonald’s ever never are ready with food at drive-through always pulling a line forward 5-6cars pulled forward so they can keep taking orders while they can’t fulfill them
Atmosphere: 1
Food: 3
Service: 1
The worst McDonald I ever went to. The staff here is really unprofessional and don’t care about their job. I can tell the vibe of this place is really bad. There only two people work really hard and other folks are just talk and don’t care about anything. They don’t care about their costumer at all
Atmosphere: 1
Food: 3
Service: 1
Took nearly a half an hour to get our small breakfast hour order. Employees were talking on the phone, not helpful, and absolutely did not care.
Atmosphere: 1
Food: 3
Service: 1
I waited a long time for my food. It was wrong and there was so much mayonnaise on my chicken sandwich that it was all over the wrapper. You either get nothing or too much. There's no correct amount
Atmosphere: 3
Food: 1
Service: 3
My perception of McDonald’s has dropped significantly after visiting this single branch. Food tastes terrible and it takes so long to get it.
The only reason I still gave three stars is because it’s the ONLY 7/24 restaurant in the area for when you really need food at 3am on a Tuesday, and I really appreciate that.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
RAW chicken in snack wrap!! And the manager was very rude about it when I brought it back. This could kill someone. Do not go to this McDonalds! It’s not safe.
Atmosphere: 1
Food: 1
Service: 1
Fast food drive-in.
Atmosphere: 1
Food: 3
Service: 3
Spent 20 minutes in the drive through to only give my order.
Atmosphere: 4
Food: 3
Service: 1
Takes forever to get a messed up order. Not very happy.
Food: 2
Service: 2
Food delivery customers beware! As a Dasher, this means that you will be receiving your order later than expected. They accept and complete orders before the food is even made. Most orders you have to wait 20+ minutes. Dining room is always disgusting by 8-9pm as well. Workers always give couriers a hard time. You’re better off ordering from them in the early hour afternoon…
Atmosphere: 1
Food: 4
Service: 1
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