Starbucks

367 Russell St, Hadley
(413) 586-5945

Recent Reviews

Sort by
Shihyu Chuang

Does this look hygienic?

Ravel C

Poorly trained customer service.

Atmosphere: 3

Food: 2

Service: 1

Rong Fan

The staff at this Starbucks location is truly exceptional. When I needed to order a coffee traveler and the nearby Starbucks was unable to prepare it due to water problems, I called this Starbucks inside Target while in a hurry. The staff went above and beyond to assist me with my order even if they are really busy and the coffee traveler package is all the way back in the store, and I received my coffee traveler in just 20 minutes. I'm genuinely grateful for the friendly and helpful service here, and the coffee is simply outstanding!

Atmosphere: 5

Food: 5

Service: 5

julia

staff was very polite and kind, i went during a less busy hour so service was very fast, the barista serving me (i think her name was Khyla?) was very sweet and apologized for the very short wait. coffee quality was about the same as every other starbucks out there, which is to be expected. my only complaint is that there were several rather bold flies buzzing around the line and waiting area

Parking: the starbucks is located in a mall target so there is a mall parking lot right outside

Atmosphere: 3

Food: 5

Service: 5

Erin McCormick

Every employee at this “Tar-bucks” is always so polite and kind. They get my drink right every time, and are way faster than the main Hadley location often is. Half the reason I come to this target is to grab a drink here!

Wheelchair accessibility: On ground floor of building, automatic doors, no stairs inside, and parking lot features ramps on sidewalks.

Atmosphere: 4

Food: 5

Service: 5

Mo Nichols

Thank u

Atmosphere: 5

Food: 5

Service: 5

Courtney Jones

I have never had Starbucks before, I've always driven past or walked by plenty of them, just never stopped.....till now! Can I just say how delicious my caramel crunch coffee was ! Deff 10 star rating! Also, for the 2 workers that helped me, very kind. Very professional and they answered all the questions I needed answered! Today is Saturday May 27th, 2023. And whoever thr 2 workers that was working this afternoon. They made my drink perfectly!! Perfect way to enjoy my day! Thank you to the very kind staff!! Will absolutely be comming back!! Great sweets selection too!

Astrid Dolma

Well made, nice staff, fast, clean

Searacole

I came here to write a positive review, and I saw Rebecca's review... lol Starbucks does not have decaf ice coffee! If she asked the manager some questions, maybe she would had realized their brewing station has been broken that week. By Rebecca's poor understanding, she probably does not even know what a latte is.As for hours, they suffer from being under staffed. I asked the manager, and he stated to me that he has no control on hiring or scheduling. Poor guy works 60+ hours trying to help customers and keep his Starbucks going, and this entitled Rebecca Karen does not know how tough it is for any business to have enough people.Anyways, putting this poor excuse of a Karen's review, the manager knows his stuff well and makes really good drinks. I hope the staffing is solved.

Rebecca Sanborn

The website says they're open at 8, but I've repeatedly tried to get coffee between 830 and 930 and they were not yet open. When I asked the manager when they'd be open I was told when they can get set up. I was there just the other day and was told I couldn't get iced coffee, decaf iced coffee or decaf hot coffee, so I ordered a latte and that was also made wrong. By the manager. I used to go here regularly but it looks like I'll be going else where.

McKailya

Super rude staff and I honestly never want to come back here again because of it. I couldn’t see her name tag but this one barista made my experience hell! I would rate it 0/5 if I could. I had to ask the barista to speak up more than once and she had an attitude the entire time I was ordering.

Paige M

Luke took forever to get my cake pop ?? still was delicious af hence the 5 star and lady with blue hair was so nice

B

I rarely leave reviews that don’t include something positive but this place has been horrible experience after horrible experience. I was mid order while the staff member Jojowo started asking the woman behind me for her order. Then when I went to pay with cash she looked at, looked up at me and walked away to start my order. Was going to let it slide but then she came back to the counter with my food while waiting on my drink, I said I was paying in cash and she walked away again. Then she made my drink brought it back to the register asked if that was my drink I said yes and that I would like to pay in cash. She walked away again and made the drink for the order behind me. I stood there with my order done waiting to pay while she made an another entire order. I work in food service and I have worked as a barista and that is now acceptable

Graeme Kelleher

Waited for 15 minutes in a short line and was dismissed by cashier who then left their post. Will be pressing charges ???

Trisha R

Was closed at 1030am?!

Loading...