Taco Bell

348 Russell St, Hadley
(413) 584-2391

Recent Reviews

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Sean Shaw

Ill never spend my money here again

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Montoya

The floor was wet and very sleepy and it wasn't an advertisement, the attitude of the manager was terrible.

Nicole Omalley

Good taco bell. Fresh and generous with toppings

Atmosphere: 3

Food: 5

Service: 5

Lydia Edds-Alexander

If Taco Bell had a crown jewel, it would be in Hadley. This location transcends the fast food genre, delivering not just burritos and Crunchwraps — but culinary perfection with every order.
The food? Immaculate. The Crunchwrap is engineered with precision; the Doritos Locos Taco arrives like a work of edible art. Ingredients are fresh, portions generous, and every bite perfectly balanced. Even the nacho cheese tastes somehow elevated — richer, bolder, sacred.
What truly sets Hadley apart is the staff. They move with speed, accuracy, and actual joy — as if they know they’re serving at the pinnacle of Taco Bell excellence. The drive-thru is lightning-fast, orders are always correct, and the experience is consistently welcoming and polished.
Hadley isn’t just the best Taco Bell — it’s what all fast food should aspire to be.

Atmosphere: 5

Food: 5

Service: 5

J Millar

Clean but the worst most useless service available. I just went in & all i could hear from the ladies in the back whining about how no one understands how busy they are. With the 2 customers inside waiting (10 mins) & the 1 customer in drive thru. Ive never seen such lazy people, i left because of this... they should not be employed anywhere. Take your chances here but id advise going to the many other legitimate, friendly enterprises right next door

Atmosphere: 3

Food: 3

Service: 1

Perry Wiggin

I dined in while waiting on my food I observed a young man walking in with a glass bowl he handed it to a young lady, she took it a set it on preparing table and added things to it and handed it back to the guy, since when do you alow outside food to cone into your kitchen area.
Every employee had their cell phones out checking them.

Atmosphere: 1

Food: 4

Service: 5

Diane Proulx

Delicious food 😋

Atmosphere: 5

Food: 5

Service: 5

Modesto Galindrez

Waiting 30 minutes for food while drive thru is getting there food in 2 seconds

Atmosphere: 2

Service: 1

K M

They literally cannot stop poisoning me (I am diabetic) with regular soda every time i order a diet/zero beverage when getting delivery. It’s genuinely every single time. I have to use test strips because I cannot trust them to put diet/zero when requested. Just dumped three full sodas down my kitchen sink

Emilio Moore

bad :(

Atmosphere: 1

Food: 3

Service: 1

Jason Donovan

I had an adult meltdown because the giftcard that I got through my bank was a pain to use. Had to download the app and the TB app wouldn't allow me to pay the difference of the total and giftcard with my card... Makes you think how little these corperations care about their staff.

The folks working here were concise, patient and kind with my frustration, despite likely working a long shift. Thanks y'all.

Robin Quevedo

I don't like how there's no in-person service anymore. Now everything is done on the kiosk and God forbid your order is wrong. You stand there and you wait forever for somebody to even acknowledge that you're there

Musa

Hire more workers so i dont have to wait 30 minites for 2 tacos. thats capitalism for u. taco bell is still gonna get their revenue so they wont care to improve service

Cheryl Owen

This place sucks, they are to slow and the food is suspect. The only that made it better was the manager and I only remember his name because he told me, his name was Elias? Didn't catch last name

Travis Carter

Not the nicest employees, blaring music so loud at night couldn't even hear myself think!

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Taco, Quesadilla

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