Dunkin'
$ • Coffee Shops, Donuts
Hours:
20 Plaistow Rd, Haverhill
(978) 521-3926
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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I'm regular at this Dunks. the coffee is always fresh. great staff. clean, all around great location.
I had a bad experience with this Dunkin Donuts this morning. I did an order on the go order 10 minutes prior to arriving to pick it up at 3:30 this morning. Early enough where there's no one on the road at this time and not busy. When I arrive to pick up my order, the food was not even started yet and there were 2 people working and took them another 10 minutes to get everything. Not only that, they gave me the wrong kind of ice tea I ordered along with my wife's bagel w/cream...read full review
Ratings
Menu
Hours
| Monday | 4AM - 9PM |
| Tuesday | 4AM - 9PM |
| Wednesday | 4AM - 9PM |
| Thursday | 4AM - 4PM |
| Friday | 4AM - 9PM |
| Saturday | 4AM - 9PM |
| Sunday | 4AM - 9PM |
People in Haverhill Also Viewed
Dunkin' is a popular restaurant that has been a go-to for many customers over the years. The reviews highlight the friendly and attentive service provided by the staff, who make customers feel like family. However, the restaurant has also experienced some inconsistencies, with one reviewer noting a chaotic and messy environment during a night visit, and another reporting a muffin with a suspected bite taken out and a poor experience with the staff being distracted.
The manager is described as very nice, and the customer service is praised as very good. Customers who give low ratings are considered stingy, as they expect a lot but do not tip the staff. The afternoon service is efficient and friendly, with Carley and Ytamal being particularly nice and welcoming.
Overall, the reviews suggest that Dunkin' offers a mixed experience, with excellent service at times, but also potential quality and staffing issues.