The Whitlock Kitchen & Lounge by The Lenox Collection

The brunch here is absolutely out of this world. They have some amazing seasonal options and also use Anson Mills products which is a huge plus in my book. It seems like they put a lot of emphasis on high quality ingredients. Not only that but the kitchen and wait staff were amazing despite the fact that they had a fire in the kitchen while we were there! They were so calm and collected we had no idea. It was very small and thankfully there was no damage to the restaurant but due to their diligence, it didn't affect our brunch at all. I can't say enough good about this place!

Atmosphere: 5

Food: 5

Service: 5

Food was very good, but service was terrible. We had a party of 14 and there were few others dining. Drink orders weren't taken for nearly 45 min. Coffee was spilled on one guest and a bloody Mary on another with little apology. Orders came out very far apart, one incorrectly and never resolved. When telling a hostess that a bathroom was without soap, only got a shrug. Someone suggested a language barrier, but that hadn't been obvious. But it would account for a few things.

Atmosphere: 3

Food: 4

Service: 1

Very overpriced compared to the level of accommodations. Also not for persons with physical limitations.

Somewhat sterile, ADA-compliant looking place in a mediocre little town.

Great date night, the atmosphere, the food and the service was great. Definitely will be returning ❤️

Limited brunch menu - but we knew that going in. Also, the coffee / tea bar is appreciated - team just needs to keep it full / stocked. Overall, nice and relaxing way to start the day.

They were so nice and served us very quickly - we were late for another event. All the servers were also dressed up for Halloweeen and it was really festive. The food was also delicious - I wish we had had more time to stay.

This was a very spontaneous stop. I parked right out front and people leaving said it was wonderful. “Limited menu but the food is great”.I found it to be excellent food with plenty of choices for brunch on a Sunday on my own.I had the cheesy egg sandwich which came on an extra soft brioche roll. I asked for two eggs and it was more than substantial. I also enjoyed the yogurt fruit and granola. The granola has flakes of coconut in it which had a nice soft flavor.Great staff that was able to handle the tables out on the nice sunroom. It’s beautiful outdoor seating and an indoor dining area as well. Highly recommend all the above.

Bland, corporate-feeling interior. Great food though.

We arrived for late on a Friday nite after travelling on the MA pike for hours. The ambiance of the place was very chill and very cozy. The waiter was attentive and the food was good. We especially liked the tapanade appetizer. Recommend. AMF

Great food and friendly service in a quiet, nice setting.

Made this reservation over the phone with a lovely man who told me it was a great place to bri g my friend for her birthday and that the chef made great food. Got there snd was told by the bartender that Thursdays were a limited menu...burger or fish sandwich! Drinks were ok...bar had no ambiance...our server was very very nice but....we went down the road for dinner...

Nice ambiance! Incredibly, unbelievaably bad, uncaring service. Our waitress was new, had never waitressed before, knew literally nothing about anything and clearly had been given zero training. Zero training. It was a total lack of caring about the customer to have this person waiting tables and especially at a place like this for a $120 meal. Any specials? She did not know. Anything we asked, she did not know. We told her it was ok, encouraged her, but half way through the mean it really grew old. Came to clear plates 10 minutes after we started with our plates full of food. Interrupted us three times to ask how its going. Ordered sparkiling water and 2 glasses no ice, she brought 2 bottles of water and one glass with ice. Asked if we were ready for our check without even offering desert or coffee. And the place was not crowded, there were empty tables. This is not on the waitress - it is management giving zero training to someone who seemed like she herself had never been out to eat and even seen what a waitress does. We tipped her 20%, not her fault, but last time we'll eat there. Bad bad bad.

This place is posing as something it's not. Despite claims about sustainability and ‘farm to fork' ethos, our server confirmed the produce is not high welfare and that in fact the ingredients used have changed. Staff were inexperienced and insincere - save for the bar, where the server was helpful and friendly and the cocktails were on point. The food is extremely limited (4 entrees, no specials) and deeply unimaginative and forgettable. I could have fixed myself something better in 10 minutes at home. We also ate alone (no other customers - maybe someone had given them a heads up!) and in the dark as the staff didn't turn on the lights until they came to clear unused tables (around us, while we still ate!) Overall, crap. Basically anywhere would be better.

It was the perfect place to have a delicious outdoor dinner. Our server (Hannah) was outstanding....funny and lovely and good at her job. Our drinks were delicious (the strawberry Negroni sounds odd but tastes fantastic) The menu is small but perfect. I can't wait to return