Dunkin'
10 Woburn St, Lexington
(781) 652-8558
Recent Reviews
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Great staff. Hard to find the building as it blends in đ but it looks cool on the inside. Sent wife in to get coffee so my baby didnât freeze đ„¶ cleaned up some since it was cold and there was sugar packets. Sugar was the first monopoly in the USA.
Atmosphere: 5
Food: 5
Service: 5
After ordering and paying for a donut, I was asked to pay $1 for tap water.
Food: 4
Service: 1
Ice coffee was spot on . Donuts were fresh
Atmosphere: 5
Food: 5
Service: 4
Disappointing Experience at Dunkinâ Donuts
This morning, my husband picked up a coffee for me on his way home, and when I went to drink it, it was watery and tasted burnt. While I was disappointed, I understood that mistakes can happen. I decided to stop by the Dunkinâ Donuts myself on my way to work, about 35-40 minutes after the initial order. I was polite to the staff, explaining the situation and just asking for the coffee to be made correctly.
Unfortunately, things took a turn. While I was waiting, I overheard the staff speaking in a language I understand. They were talking about how my coffee was watery because I had let it sit for 40 minutes and was now âcomplaining.â First off, the coffee was made incorrectly from the start. Second, I hadnât gone in earlier because I was getting ready for work. Third, I remained polite throughout the situation.
The worst part? The staff was talking badly about me in front of me, which is unprofessional and completely unacceptable. As a customer, you should never be spoken about in a negative way, especially when youâre being respectful. This experience has left a bad taste in my mouth, and I will not be returning to this Dunkinâ Donuts.
Service: 1
Looking for a quick and easy breakfast..! Youâre in the right place
Atmosphere: 5
Food: 5
Service: 5
Just off the main drag. Not as long a line up.
Atmosphere: 4
Food: 4
Service: 4
The whole place was dirty and the restroom was like a war zone. I mean it is Lexington show a little grace.
Atmosphere: 1
Food: 1
Service: 1
Quick service and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
Their staff is very attentive, friendly, and fast. Best morning coffee from.any DD in the area by far!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Dunkin' Energy, Iced Macchiato
Stood in line for 10 minutes. There were 5 people to the side waiting for orders, and all the staff did was fill mobile orders that came in. I left after 10 minutes of standing at the register, and not one person on the side got their orders.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We order 3 Bacon and cheese on a croissant from here but they gave us all 3 sausage one. I drove back to tell them and they tried fighting with me saying that we ordered sausage. I donât like sausage though. There were 2 female working there and both were so rude saying they got lot of years experience and they donât want to give the bacon sandwich in exchange. Hope you try to get good employees so your business runs good. Not coming back. Thank you
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Egg and Cheese
Service is bad, just kept 4 pieces of hash browns in my order and frosted donuts are all kept in the same bag and frosting mixed with other donuts
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Hash Browns, Classic Donuts, Half Dozen Donuts
It's adjoining the minutemen trail. Car parking, and outside sitting are an added advantage.
Atmosphere: 5
Food: 4
Service: 4
Always a great visit
Atmosphere: 5
Food: 5
Service: 5
This dunkies needs more tables indoors for customers to sit down with a cup of coffee. Do they really need all that space for Baskin Robbins ice cream?
Atmosphere: 2
Food: 3
Service: 4
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