Pollo Royal
$$ • Chicken, Fast Food, Latin American
Hours:
115 Commercial St, Lynn
(781) 780-9953
About Pollo Royal
Customers' Favorites
Burrito De Pollo Chicken
Arroz Amarillo
Fried Chicken
Chicken Soup
Steak Torta
Tostones
Tacos
Pollo Royal Reviews
Ratings
Menu
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Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 10PM |
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Pollo Royal is a restaurant that offers a variety of delectable dishes, including the popular steak tacos, chicken fingers, french fries, and sweet plantains. Customers have praised the hot and amazing taste of the food. However, the restaurant has faced some customer service challenges, with one customer reporting a lengthy wait for delivery and a lack of communication, leading to a frustrating experience. Another customer encountered issues with their order, with the restaurant forgetting to provide a soda and then offering a refund or the option to pick it up the next day, which was not well-received.
Despite these service-related concerns, Pollo Royal appears to provide a generally satisfying dining experience for its customers. The restaurant has a small, intimate setting with only 6 tables and 1 restroom. Customers can enjoy a variety of beverages, including Horchata, natural drinks, and sodas in cans and glass bottles.
The food at Pollo Royal is consistently fresh and delicious, with the tacos and soup being particularly popular among customers. The customer service is generally outstanding, with the restaurant making efforts to ensure orders are correct and satisfactory. While the prices are on the higher end, many customers feel the quality of the food is worth the cost.