Pollo Royal
$ • Chicken, Fast Food, Latin American
Hours:
115 Commercial St, Lynn
(781) 780-9953
About Pollo Royal
Customers' Favorites
Pollo Royal Reviews
Share your opinion about Pollo Royal
Lo que más destaco es la atención y no de todo el personal.
Hay una chica en especial que es muy amable ya sea hables por teléfono o comas en el restaurante, ella es Evelyn siempre amable, atenta y sobre todo muy educada al atender y tomar pedido muy diferente a la de un joven q es muy grosero al atenderlo a uno y por teléfono.
La comida es buena a mis amigos y ami nos gusta yo de hecho voy dos veces por semana .
Lo que si recomiendo al manager o dueños es que...read full review
Just ordered them on Door Dash. We got 7 pupusas and only 4 came. We called back to try to get our other 3. Was on the phone for at least 10 minutes, keep in mind, we have the receipt and took a video of the food when we got here, and the lady kept saying “you only paid for 4” and hung up on us.
Even if they doubted it, they should’ve checked for evidence or have at the very LEAST been nice about it. They legit argued with us. Why would we be on the phone and waste...read full review
personal terrible la atención les doy 0
Ratings
Menu
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 9PM |
People in Lynn Also Viewed
Pollo Royal is a restaurant that offers a variety of delectable dishes, including the popular steak tacos, chicken fingers, french fries, and sweet plantains. Customers have praised the hot and amazing taste of the food. However, the restaurant has faced some customer service challenges, with one customer reporting a lengthy wait for delivery and a lack of communication, leading to a frustrating experience. Another customer encountered issues with their order, with the restaurant forgetting to provide a soda and then offering a refund or the option to pick it up the next day, which was not well-received.
Despite these service-related concerns, Pollo Royal appears to provide a generally satisfying dining experience for its customers. The restaurant has a small, intimate setting with only 6 tables and 1 restroom. Customers can enjoy a variety of beverages, including Horchata, natural drinks, and sodas in cans and glass bottles.
The food at Pollo Royal is consistently fresh and delicious, with the tacos and soup being particularly popular among customers. The customer service is generally outstanding, with the restaurant making efforts to ensure orders are correct and satisfactory. While the prices are on the higher end, many customers feel the quality of the food is worth the cost.