Wendy's
$ • Fast Food, Burgers
Hours:
116 Boston St, Lynn
(781) 596-1030
About Wendy's
Customers' Favorites
Wendy's Reviews
Horrible service. I ordered delivery on 10/29/22 order #567676971 and the Wendy’s store said my order was cancelled and when I called they said someone picked up the order then another driver showed up and was looking for my order but said it was cancelled so I’m confused to which story was true. I will be contacting the Better Business Bureau and letting them know about this terrible customer service.
juju needs dudu
More English workers would be great or people who can know and understand both languages
juju needs dudu
More English workers would be great or people who can know and understand both languages
Ratings
Menu
Hours
| Monday | 6:30AM - 4AM |
| Tuesday | 6:30AM - 4AM |
| Wednesday | 6:30AM - 4AM |
| Thursday | 6:30AM - 4AM |
| Friday | 6:30AM - 4AM |
| Saturday | 6:30AM - 4AM |
| Sunday | 6:30AM - 3AM |
Wendy's, a well-known fast food restaurant, offers typical food and service. The drive-thru experience can be improved, as the cement slab and parking lot need repair. The customer service on the drive-thru was friendly, but the fries were a bit cold. The prices are considered high, which is a common issue in many places.
This particular Wendy's establishment has been visited by some customers for over 25 years. While the food and service were acceptable, the recent interaction with the staff left a negative impression. The staff's attitude and manners were disappointing, and they seemed uninterested in interacting with the customers. This behavior is not limited to this establishment, and it appears to be a common issue with the current generation of staff in various establishments.
The staff's lack of manners and poor interaction with customers is unacceptable. Customers expect a simple "You're welcome" after an interaction or order placement. The staff's behavior at this Wendy's location was rated low, while the Sonic Drive-thru experience was rated high in comparison. Overall, the Wendy's establishment on Boston Street in Lynn was given a 2 out of 10 rating, while Sonic received a 9.5 out of 10 rating for their customer service.