3.0
Average
20 Reviews
225 Boylston St, Chestnut Hill · 7.69 miles
“After a few disappointing experiences at other Nespresso stores, especially one at Prudential, I became hesitant to visit any in person and stuck to online orders. However, one day I desperately needed coffee and decided to try a new location—though I’ll admit, it was a bit challenging to find, nestled inside Bloomingdale’s. Despite the small size of the store, I was pleasantly surprised by how well-stocked it was with all the new flavors and everything I could possibly need. What really stood out, though, was the exceptional service. Marylin, who greeted me with warmth and professionalism. She took the time to listen to my preferences and brew me a cup of any pod of my choice. I was debating on two flavors and she brewed them both! The entire team went above and beyond to make me feel special, and I left the store feeling truly pampered and impressed. This visit completely changed my view of Nespresso’s in-store experience—I’ll definitely be coming back!”