Dunkin'

2096 Commonwealth Ave, Newton
(617) 964-0622

Recent Reviews

Robert Quigley

Holy smokes, ain't no jokes. This may have been the best Dunkin experience I've ever had; I'm talking top tier service, fantastic breakfast sandwiches, and good ol' fashioned freshly brewed coffee. Props to the friendly staff for such an enjoyable experience!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Sausage Egg and Cheese

Maylin Deleon

Worst Dunkins ever! The guy that is on the picture is very rude and racist. I feel very sorry for the girl in the pic....she doesnt seem to understand english and this guys screams at her telling her if she understands rudly when i was placing my order. His costumer service is very rude and unpolite. The girl seems very bother by him and scared. Please look into it. As well as he doesnt have much things to offer he did not have must of the things i wanted. The donut place is very empty not much to grab from.

Atmosphere: 1

Food: 1

Service: 1

Madelaine McSally

I came to this Dunks for the first time today…I normally go to the West Newton Spot…no hate to any situation that is short staffed, been there 1000% and it sucks. But I didn’t have to take a gamble on waiting 30 min if the efficient/solid people aren’t there.This dunks had 3 people on for a weekday morning and a sense of urgency, and their staff was very pleasant. I’ll be driving the extra 5 min out of my way for this one, because I’m ON TIME FOR MY DAY!!!And my refresher is perfect ?

Atmosphere: 5

Service: 5

Travis Teague

The manager was decent but the other employee’s have minimal work ethic. The place was dirty. Crumbs everywhere. I ordered and waited about 6 minutes for two frozen coffee’s two sandwiches and hash browns. Only got the two coffee’s. Waited another 6 minutes for sandwiches with 3 customers in the building. No drive-thruVery poorly put together. Left when we got the food and the Food wasn’t even hot. Worst experience of my life. Didn’t eat food. Waste.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hash Browns

Mike Devlin

It's Dunks. Always the same. What more can you say?!

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Donuts, Bagels

ky

my orders never arrive correctly, taste terrible

Hal Davis

It's Dunky's. Great Crew. Thank You.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg and Cheese

Chris C.

Great coffee and friendly service here!

Atmosphere: 5

Food: 4

Service: 5

Andres A.

Always glad to hit a spot you know what to expect. I stayed at a hotel not too far and I just wanted a coffee and bagel without the huge markup. The store was small with just a few tables but all I wanted was a hot coffee and toasted bagel on the run. The staff was quick to take care of me and just as quickly I was on my way back to the room.

Christopher Bréton

Absolute worst Dunkin ever. I waited in line for 10 min because the cook lied about putting sweet bp bacon on some guys sandwich and you could clearly tell it wasn’t the Chinese lady has no idea what she is doing. Yelling at staff can’t understand a word she says both the workers seemed new. I finally got to order and the kid making my coffee sets it down behind the screen instead of handing me it so I can fly back to work. And to top it off the coffee wasn’t even hot.

ashley mintz

Terrible customer service. Women messed up my coffee more than once and had the audacity to tell me to just drink it.

Nan Driscoll

Very rude and unprofessional. My breakfast wrap was

Sarah Linder

So rare to see a team hustle during a morning rush... this team did! Got coffee and orders to customers ASAP!

C Gracely

I love the boss at this location. The service is great. They have my order memorized. Yes, it is a smaller and older Dunkin location. Parking lot is small as well.

Catherine Grace

I love the boss at this location. The service is great. They have my order memorized. Yes, it is a smaller and older Dunkin location. Parking lot is small as well.

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