Applebee's Grill + Bar

Name: Applebee's Grill + Bar
Address: Berkshire Crossing Shopping Center, 555 Hubbard Ave, Pittsfield, Massachusetts, 01201, US
Telephone: (413) 499-5157
Price range: $
Rating: 3.8

$ • American, Sports Bars, Burgers

Hours:
Berkshire Crossing Shopping Center, 555 Hubbard Ave, Pittsfield
(413) 499-5157

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About Applebee's

Applebee's Grill + Bar is a restaurant that offers a variety of meals for different preferences. The food is generally regarded as good, with options such as boneless wings, garlic mash, and broccoli. The restaurant's service is attentive, with staff keeping drinks full and being responsive to diners' needs. The restaurant is wheelchair accessible. However, there have been instances where wait times for food have been longer than expected, particularly during busy hours, and take-out can be challenging because the food often arrives soggy and cold due to plastic containers. Customers have experienced delays, with some waiting longer than the expected time, and have been disappointed with cold food during pickup. The atmosphere can be negatively affected by crowds. Despite these occasional issues, the restaurant has been praised for its basic offerings and friendly service. Staff like Emaree, a waitress known for going above and beyond, frequently checking on tables, making sure customers are happy, and even helping young children while waiting for food. Her friendly attitude and attentiveness have led many to believe she deserves a raise and a higher position. The restaurant has enough parking close to the building and is kid-friendly. Overall, Applebee's remains a decent option for a meal out, especially when service like Emaree's makes the experience enjoyable.