Dunkin'

282 Somerville Ave, Somerville
(617) 623-9703

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Recent Reviews

Be aware of a young tall skinny male who works here he has a temper and can become beligerant and refuse service. The female manager is very nice but she probably can't handle all the young kids here. Her service is wonderful and she keeps things going.
As I was telling her about the employee's behavior I pointed out that the cooler was leaking and someone could have slipped and fell easily. She made an employee mop it but this shows that employees are focusing...
This location says it has the fastest counter service and they were quick to take our order and messed it up. Charged us for cold brew coffee instead of hot coffee and then completely missed 2 orders of hash browns
The coffee making staff are great.
However, the person on sandwiches was not inspired. If I said he was working at glacial speed, I would be giving him a compliment to his expediency. He made one item at a time start to finish. His kitchen display board (kds) was in the red from top to bottom. The manager treats me very well. She realized I had not received my wrap and help the staff member get my order complete.
I gave a one because I have kitchen experience...

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