Dunkin'

100 Congress St, Springfield
(413) 382-0237

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Recent Reviews

I bought an iced coffee. Let me tell u it was phenomenal and legit most days it alwYs is. Best coffee this dunk by center St Chicopee ma and the other Dunkin again in the gas station by the pike in palmer Ma ooo and bonsville ma as well best dunkins 4 coffee and service too!!!
Worst Dunkin donuts downtown Springfield.Poor management and rude employees who basically ignore the front. To stand there and hear employees complain in the back about each other not working only to not be served or even acknowledged is totally unacceptable. I will never be a customer of this store again after multiple times of walking without ever being acknowledged by employees.
I’m a regular customer here. The staff is friendly and makes my order correctly. The sandwiches are delicious. I’ve read these reviews, maybe they’re from the customers who yell at staff and want everything free. They don’t have any manners to begin with. Also a few homeless people that have stolen and threatened staff left reviews. Dunkin staff are treated poorly by customers and management; Treat people how you want to be treated and we can all have a good day!

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