Pizza Works

459 Dickinson St, Springfield
(413) 785-1300

Recent Reviews

Tracey Turner

They usually have great wings! But tonight they were terrible! Old wings with sauce slapped on them and like 5 fries! You could tell that it wasn’t at all fresh! And who doesn’t serve blue cheese or some sort of dipping sauce? You have to ask! Really?! Very disappointed!

justine penna

I have always order from here pizza or shrimp scampi but today I switch up and did steak and cheese wrap , it comes with fries and Cole slaw however I did not want fries and willing to pay extra for broccoli n the person who took my order in person she said they can not do that and asking if I want mayo in my wrap I said no I would like ranch ,she said they can put in on the side not in the wrap . Which I do not understand I am a value paying customer and shouldn't be an issue to put ranch instead of mayo and allow me to pay extra for broccoli. But never heard of any places can't substitute a vegetable instead of fries

Atmosphere: 4

Food: 5

Service: 3

Stephen Manley

Hadn't been there in a while. Used to be really good. Food has gone down hill and prices have gone way up.

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Sausage Parmigiana Grinder

Holmes Family

I ordered 2 cheese slices and Hamburger and fries meal with a 2L Orange Soda Delivery.. From the order taking to delivery, I'll give it 5 stars .. I noticed the delivery driver tried to call private lol I don't accept private calls lol I feel they shouldn't deliver if they don't want to show the number ? BUT other than that the food was hot and very good! Thank you!

Food: 5

Service: 5

Janet Mock

Food should be good however the price listed online stated $19+$2 but when I placed order was told that a party size pepperoni was $24.50.

Camping Guy

Got 2 slices and each was bigger than a paper plate and tasted

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza Slice

Stephanie A Erbe (Stephanie Taylor)

Ordered dinner for game night. It was great. The wings and pizza were a big hit.

Food: 5

Service: 5

N8*the*Snake*

Great experienceWheelchair accessibility: Believe so

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Cake, Spaghetti with Red Clam Sauce, Sausage Parmigiana Grinder, Hawaiian Pizza, Buffalo Wings, Works Pizza

RICHARD WOODSON

I order the wings they throw a couple of fries on top they never disappoint in my opinion I'm not sure about the customer service I always get delivery the drivers are always

Food: 4

Service: 3

Andrea Brown

Pizza is trash now!

Atmosphere: 1

Food: 1

Service: 1

Shennair Black

They have the worst customer service like people be begging it’s ridiculous how they hang up in people ear without listening very bad for business

Family Hulseberg

Guess they don't want pick up orders 30 min before closing. Messed up last order

Atmosphere: 1

Food: 3

Service: 1

Tabitha Velez

Poor customer service they don’t care about their customers their pasta is horrible the sauce is watery it’s like u b eating water and noodles the chicken has no flavor I’m not sure how anyone gets chicken parm wrong but they did and their pastas are trash. I only ever order just pizza n wings but after this won’t ever order again. And if they get your order wrong they don’t like to fix it don’t waste your money or energy here

Food: 1

Service: 1

EbLena Serrano (DiamondMommy)

Customer service has gotten really bad here. They hire young kids with no experience. Taking orders talking a mile a minute. Not listening to the Customer speaking. I do not recommend.

Krista D.

I ordered food twice from this place after just moving here and my whole house got so sick when I called to let the management team know he basically told me that it's my fault that I'm sick and the kids are sick. Will not take accountability for anything that he does wrong and wouldn't even refund my money. The food isn't even all gone. This place is terrible and I will never ever go here again.

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