Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
450 Paradise Rd, Swampscott
(339) 883-9994
About Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
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Dirty, filthy, someone should call the board of health.
The service is pitiful. Staff are rude. Nobody seems to care. I will never go to this chipotle again. Not worth it.
Don't shop Chipotle
Don't shop Chipotle. On December 26th I ordered through the app with a $25 GC. It was the one in Swampscott MA. The only one open that day. Erik went to pick it up and it was dark with a sign "closed, sorry for the inconvenience". There were others there just as pissed off and confused. Anyways they used up the $25 GC anyways so it was drained of all funds. I wrote an email (because you can't call the company.....) and explained the situation. I got...read full review
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill offers decent food, including steak and other meats, but customer service can be inconsistent. While some employees provide great service, others may struggle with communication or make mistakes with orders. There have been improvements in takeout and delivery services over the past year, with many customers noticing better portion sizes. However, there are still complaints about rations, such as receiving less than expected when asking for double corn. The dining area can also be neglected during busy periods, and there have been concerns about cleanliness, including reports of a mouse in the restaurant. Despite these issues, the food quality remains good, and the restaurant has a strong management team and a caring cooking and prep staff. Overall, Chipotle has the potential to improve its customer service and maintain the cleanliness of the dining space.