Panera Bread
1100 Lexington St, Waltham
(781) 547-5655
Recent Reviews
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Today is Sat, Nov 15 2025 evening, This place right very now, with current manager is pretty good. I can see how hard he and people under his guidance work.
It is a pleasure to see this place getting to be better than it was.
Small guy - big difference! Everyone is polite and caring : )
Top notch customer service. (Not likenit was before when nobody was noticing you waiting).
Thank you!
Atmosphere: 5
Food: 5
Service: 5
service messed up our order. no appologies no rush to fix it. feltt aken foe granted
Atmosphere: 1
Food: 3
Service: 1
we love it there. I go with my dauhger every weekk
Atmosphere: 5
Food: 5
Service: 5
The workers are not having it there. Not sure if it's because of the company or if they hate the customers. I'd honestly understand both but I won't be returning there. Also, asked for my order was given an order that was not mine. Went back to return it and they acted like it was my fault.
Atmosphere: 1
Food: 1
Service: 1
First time visiting Panera Bread, and I was shocked at how delicious their food was. The staff was friendly and restaurant was clean. Just be careful washing your hands with hot water. The water was burning hot.
Atmosphere: 4
Food: 5
Service: 5
Panera tends to be a little pricey for what you get. I usually wait for a compelling coupon in the app. The food is generally very good. The place is clean.
Atmosphere: 5
Food: 4
Service: 5
Bagel and ice coffee, very quick service but the bagel was not even warm, let alone toasted.
No ice for the ice coffee, maybe I didn’t look in the right place.
Very nice staff, very clean but barely ok at best.
Atmosphere: 3
Food: 2
Service: 4
absolute bussin bussin soup 🥰 one luscious night, i found myself in a very hungered state and so together with my lovely pony, Kara, we journeyed to the nearest panera bread, which happened to be this one! 🙈 although i was a tad bit skeptical of the staff's performance due to the lack of customers, i was quickly proven wrong. the intuitive and dedicated staff worked expediently and with great care, serving me my soup in 6 minutes and 7 seconds flat! above all, the soup was delicious; smooth and rich tomato base with crunchy and crisp croutons; it CANNOT be beat. thank you panera for my lovely meal.
Atmosphere: 5
Food: 5
Service: 5
Also, I’m never ever I go back to this location. I visit today’s day the manager was Vanessa. She’s very bad on the customer Service
Service: 1
This Panera is typically provides fast service,, with your order usually being ready 10 minutes after ordering. The food is consistently savory, sweet, and flavorful, although it is worth noting that it contains a lot of sodium and sugar! The bakery has a vast selection, and the cookies are always warm, fresh, and soft. Additionally, the staff works systematically to ensure that everything is being managed in an organized and tidy fashion. The atmosphere is perfect for working, reading, watching TV, and anything else, although it is filled with a few loud diners at time. The seats and table usually contain food residue and are sticky from other people’s meals. Before eating, you should wipe down the seats and table with a napkin! I recommend the chocolate chip cookies (the warm cookies) and any sandwich!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Outstanding service clean place food is good and the General manager Luis is extremely accomiditaing Thank you..
Atmosphere: 5
Food: 5
Service: 5
Their latte was just milk with barely any coffee! Very dissatisfied. I could not drink it.
Spent 15 minutes waiting for a fruit cup. Despite the order being said to be ready 15 minutes ago. Also rude customer service.
Very good Panera bread
Atmosphere: 5
Food: 5
Service: 5
Good location. Friendly, clean, quick and good quality service.
Atmosphere: 5
Food: 5
Service: 5
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