Starbucks
$$ • Coffee Shops
Hours:
1019 Trapelo Rd, Waltham
(781) 891-3027
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Usually all of the people are great but this morning I had a cashier with the absolute worst attitude and customer service I have experienced anywhere in a long time. If it were not for the other 2 employees (one was fabulous) I would never step foot in this location again.
hello girl with red hair and old guy. if you want customers to observe the 'Do not reach under the plastic Shield' signs then maybe put people's orders where they can actually reach them. See here's kind of a difficult argument to make for both sides of this, on your end I get it, I didn't actually want to reach under and grab my drink but I know it's mine and you didn't call my drink order out even though I was standing right there. on my side, I'd like my order and maybe you...read full review
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Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
People in Waltham Also Viewed
This Starbucks location is a favorite among locals, known for its exceptionally friendly staff who provide excellent service. Despite being busy, the baristas maintain good attitudes and work hard to ensure a great customer experience. However, some customers have expressed concerns about the high prices, with $6 coffees becoming the new norm. The rewards program has also been criticized as not being as valuable as it once was. Additionally, this location is described as feeling constantly rushed, with sparse seating and the cleaning rigor of an understaffed Dunkin' Donuts. Despite these challenges, the staff is praised for their hard work and nice demeanor. The small and narrow interior provides a quiet and uneventful atmosphere, perfect for those looking to work on their laptops or simply relax. The robust AC and decent bathroom facilities are also mentioned as positive aspects of this Starbucks location.