Starbucks
1019 Trapelo Rd, Waltham
(781) 891-3027
Recent Reviews
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Hot coffee served cold and atmosphere is very chilly đ„¶
Atmosphere: 2
Food: 5
Service: 2
Great staff very nice and accommodating but: the food is generally terrible and the coffee is even worse. The new Cortado is an embarrassment and shouldn't be allowed to be called cortado. And it's both for the quality of the espresso and the inability of almost any Starbucks employee in the world to heat milk properly. Lastly, the place is always dirty, missing chairs and basically screams "please don't hang out here".
Atmosphere: 1
Food: 2
Service: 4
I'm actually grateful that they made my drink so terrible because I needed to kick my Starbucks habit anyways. Paid over $10 for 1 drink only to not get any of the extras I added in and for it to be completely diluted with cream. I even added an extra espresso shot but all I could taste was cream. :/
Atmosphere: 2
Food: 1
Service: 2
I go to this location 2-3 times a week, I get a venti caramel Frappuccino, 95% of the time you can't even tell it's what I ordered and I get extra caramel. When you tell them it doesn't taste like what you ordered they look at you as if you're crazy. There's one young lady that gets it spot on every time, I wish I knew her name. Even though it's convenient to go there it's time to find a new location
Wonât return to this location. Staff is too busy having full blown convos with clients/friends to pay enough attention, completely forgot my order.
Service: 1
Normally have a great experience, but today was a different story. I ordered the new frozen tropical energy drinks. In the drink there is supposed to be strawberry purĂ©e but when I got in I noticed the drink was like a pale yellow. So I was confused and I asked the worker âis this supposed to have strawberry purĂ©eâ he replied âyou order the energy drink right?â I said yes and he then said no its not supposed to. He then went to the register to check and a girl worker came up to me and said yeah the frozen one is supposed to have strawberry purĂ©e. He then comes back takes a new cup dumps the purĂ©e and then my old drink, it splashes all over the sides of the cup and he hands it to me, i took it and cleaned the cup myself. While he was doing that he was saying they never were taught how to make the drink. Starbucks needs to show employees how to make new drinks to avoid this. I felt really uncomfortable and he seemed really agitated at me to remake the drink. I donât think its his fault. At the same time he could have done it a little more polite.
Atmosphere: 3
Food: 4
Service: 2
One of the few Starbucks locations that actually gets my drink order correct
Atmosphere: 3
Food: 5
Service: 5
Busy
Parking: Peopel can't park and spaces are small
Atmosphere: 3
Service: 4
Friendly and professional service. Busy but quick. Comfortable seating area and clean bathroom. Parking spots are a few steps away.
Atmosphere: 5
Food: 5
Service: 5
Friendly and professional service. Busy but quick. Comfortable seating area and clean bathroom. Parking spots are a few steps away.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
One of the few Starbucks locations that actually gets my drink order
Atmosphere: 3
Food: 5
Service: 5
First Starbucks with bad, unfriendly service!
This is my "local" and I LOVE it here! So many great people here, too many to name! Starbucks, please, give these people a raise! They treat you right here!
Good place to grab a quick coffee or snack. Small café with few open seats. Drive-thru is not available at this location either.
Great people.
Atmosphere: 5
Food: 5
Service: 5
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