That clanker AI order taker ruined my experience. The vibe was sucked dry by that clanker. I did not like it. It was not helpful, and didn’t make anything better. I hate AI
Atmosphere: 1
Food: 3
Service: 1
Edward Cohen
consistently the worst run Wendy’s I have ever visited, with no quality control whatsoever, the food is always wrong, cold, raw, room temperature, or something is missing from the order, and it honestly feels like it is their goal to make the food incorrectly; orders are frequently incorrect or incomplete, the fries and sandwiches often taste like they have been sitting around or re-dropped, the drive thru line regularly wraps around the building with long waits at the speaker and at the window, and the staff are always rude, confused, and unpleasant to deal with, acting like they do not care at all about basic accuracy or customer service.
Ernesto Muniz
There is always a problem with my order or they are always out of stock on certain drink options and the solution is to shrug and tell the customer to pick a soda instead. The attitude of the drive thru staff is very off putting and it almost seems like they could care less and want to just get you out so they can attend the next customer. As a former Wendy’s Supervisor I believe some adequate retraining on customer service would help this location significantly. Contemplating ever returning.
Atmosphere: 2
Food: 1
Service: 2
Riley Eige
Poor service. Gross restaurant. “Fast food” apparently means a 25 minute wait.
Atmosphere: 1
Food: 2
Service: 1
David Pinto
This is the worst place I've ever been. The customer service is terrible and the manager is extremely aggressive with the staff.
Atmosphere: 1
Food: 1
Service: 1
Jeffnaida Frederic
worst wendy’s ever, do better. The staff don’t even know how to do their job, mad rude don’t even bother going to that place if i could give it a zero i would. I wanted to order a simple meal they got everything wrong and overcharge me. This ruined my whole mood.
Atmosphere: 1
Food: 3
Service: 1
Edwin Oyomire
Most friendly people that's why I go there no matter how far away I am from there, I will always make time to go there.
Parking: Free parking lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
Eric Muniz
triple check your order! They mess up the order in the takeout lane on the regular. This might be the worst Wendy's in New England. Do yourself a favor and do not go here go to another fast food place, they are all better than this ss.
Atmosphere: 1
Food: 1
Service: 1
Hezron Salarza
Got yelled at for taking a picture of the whole counter/menu. Manager was rude and surly. I just wanted to document eating here because I am from abroad. He could have just talked to us nicely.
Atmosphere: 1
Food: 4
Service: 1
George Zaino
Be careful with this place. I went through the drive-through today. They ripped me off. They didn’t give me the sandwich that was on special. They sent me two hamburgers with bacon on it that were so raw. If you ate it, you’d be hospitalized you gotta be careful with what you get with these people don’t do the drive they go inside to make sure your food is cooked properly cause if not, you’re gonna get sick.
The staff is very bad. The staff is indifferent and not friendly.
Atmosphere: 3
Food: 1
Service: 1
Santiago Sandoval
The restaurant is close wwww this is bet service I waiting for the door open is close 8:30 am the personal is insede but they don’t open door they no want customers I see they relax inside
Atmosphere: 1
Food: 1
Service: 1
charles owens
Like their new hot chicken sandwich.
Derek Welch
Great location. Hot and fresh food that came out quickly. Friendly staff. Clean dining area. Props!
Atmosphere: 5
Food: 5
Service: 5
BOONE Barros
No receipt! Worst breakfast sandwich ever for fast food. Ordered sausage and cheese on a biscuit; received just sausage without the cheese.
That clanker AI order taker ruined my experience. The vibe was sucked dry by that clanker. I did not like it. It was not helpful, and didn’t make anything better. I hate AI
Atmosphere: 1
Food: 3
Service: 1
consistently the worst run Wendy’s I have ever visited, with no quality control whatsoever, the food is always wrong, cold, raw, room temperature, or something is missing from the order, and it honestly feels like it is their goal to make the food incorrectly; orders are frequently incorrect or incomplete, the fries and sandwiches often taste like they have been sitting around or re-dropped, the drive thru line regularly wraps around the building with long waits at the speaker and at the window, and the staff are always rude, confused, and unpleasant to deal with, acting like they do not care at all about basic accuracy or customer service.
There is always a problem with my order or they are always out of stock on certain drink options and the solution is to shrug and tell the customer to pick a soda instead. The attitude of the drive thru staff is very off putting and it almost seems like they could care less and want to just get you out so they can attend the next customer. As a former Wendy’s Supervisor I believe some adequate retraining on customer service would help this location significantly. Contemplating ever returning.
Atmosphere: 2
Food: 1
Service: 2
Poor service. Gross restaurant. “Fast food” apparently means a 25 minute wait.
Atmosphere: 1
Food: 2
Service: 1
This is the worst place I've ever been. The customer service is terrible and the manager is extremely aggressive with the staff.
Atmosphere: 1
Food: 1
Service: 1
worst wendy’s ever, do better. The staff don’t even know how to do their job, mad rude don’t even bother going to that place if i could give it a zero i would. I wanted to order a simple meal they got everything wrong and overcharge me. This ruined my whole mood.
Atmosphere: 1
Food: 3
Service: 1
Most friendly people that's why I go there no matter how far away I am from there, I will always make time to go there.
Parking: Free parking lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
triple check your order! They mess up the order in the takeout lane on the regular. This might be the worst Wendy's in New England. Do yourself a favor and do not go here go to another fast food place, they are all better than this ss.
Atmosphere: 1
Food: 1
Service: 1
Got yelled at for taking a picture of the whole counter/menu. Manager was rude and surly. I just wanted to document eating here because I am from abroad. He could have just talked to us nicely.
Atmosphere: 1
Food: 4
Service: 1
Be careful with this place. I went through the drive-through today. They ripped me off. They didn’t give me the sandwich that was on special. They sent me two hamburgers with bacon on it that were so raw. If you ate it, you’d be hospitalized you gotta be careful with what you get with these people don’t do the drive they go inside to make sure your food is cooked properly cause if not, you’re gonna get sick.
Atmosphere: 5
Food: 1
Service: 1
Restaurantji Recommends
The staff is very bad. The staff is indifferent and not friendly.
Atmosphere: 3
Food: 1
Service: 1
The restaurant is close wwww this is bet service I waiting for the door open is close 8:30 am the personal is insede but they don’t open door they no want customers I see they relax inside
Atmosphere: 1
Food: 1
Service: 1
Like their new hot chicken sandwich.
Great location. Hot and fresh food that came out quickly. Friendly staff. Clean dining area. Props!
Atmosphere: 5
Food: 5
Service: 5
No receipt! Worst breakfast sandwich ever for fast food. Ordered sausage and cheese on a biscuit; received just sausage without the cheese.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
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