Shake Shack Arsenal Yards

106 Arsenal Yards Blvd, Watertown
(617) 505-4716

Recent Reviews

Mekhi Collins

Great customer service, food came out fast and fresh. Highly recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Calvin Ovoian

The food tastes very good, it takes a while to make but time is money so it's gonna be a good burger, remember, If a bald chicken runs at 90 miles an hour above Saturn and the sun falls ok its head, how many times would he sneeze,The answer is purple because cosmic brownies do not contain star powerParking: I cant drive so I'm not a parking expert

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Double Cheeseburger w Fries

Jem Walker

I tried to order a beer with my meal and waited for ages for someone to come over and check my ID, but no-one did. When I tried to flag someone down, they said they'd ask their boss, but still nothing. I ended up switching it out for a lemonade just so I could get some food... but when I ordered, the lemonade didn't come. There are some logistical issues that need to be resolved here.

Atmosphere: 3

Food: 4

Service: 1

R B

It's a shake shack...not much but gets the job

Atmosphere: 3

Food: 3

Service: 2

Jeffrey Baudisch

Isiah is the real mvp of this place. He provides five star service at a burger joint.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Bacon Cheeseburger

Emily Keith

The crowds were a bit too rowdy for my particular taste.

Atmosphere: 4

Food: 5

Service: 5

Christie Raymond

My food was perfectly accurate and tasty!I sat with a view of the kitchen. I was so encouraged to see how they worked together as a team and were respectful to one another and the customers.

Atmosphere: 5

Food: 5

Service: 5

Chris Mazraani

Delicious and promptly served. employees were quick to assist me at the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Korean Style Fried Chicken Sandwich

Jay J

Nice location and surroundings, not easy to park

Atmosphere: 5

Food: 5

Service: 5

William Fong

Avoid this establishment!Inferior service and food preparation.

Atmosphere: 2

Food: 1

Service: 1

Kurt Heinrich

We had a nice dinner for the great taste, great service, and good price.Dietary restrictions: Has alot of other healthy choices for dietersParking: Parking lots and garagesKid-friendliness: Kids Foods & FriendlyWheelchair accessibility: Has a wheelchair ramp

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger, Shroom Burger, Cheese Fries

John Macuk

DOT USE SHAKE SHACK APP FOR DELIVERY!! use other delivery app that lets you choose which store your order will be coming from!

Tamara Ouspenskaia

Ordered a chicken burger with cheese on it for my picky kid along with a bunch of other food for the rest of the family. The chicken burger came with a slice of cold American cheese. Yuck! Granted it was a "custom" order, but who in the world wants a slice of cold cheese on their burger...?I complained about it, but they would not prepare another one on the house so I had to pay for a cheeseburger.The highlight was the Foosball table. Shack stack was also great, as always. The place was empty though, not surprising...

Atmosphere: 2

Food: 2

Service: 2

Patrick Colburn

Just don't go here if it is anywhere near lunch or dinner. Their POS system is wildly inaccurate for your wait time and is consistently losing orders.I waited 30 minutes or so with my most recent order to only find out it never went through on their end and I'd need to place it again. I wasn't about to wait another 30 minutes so I just left and got my credit card company to issue a charge back for the order Shake Shack lost

Atmosphere: 4

Food: 4

Service: 1

David B.

Food is great. Service is speedy. Establishment is pretty neat. Bathrooms are clean which is nice. All in all a good restaurant.

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