Shake Shack

$ • Hamburger, Burgers, American

106 Arsenal Yards Blvd, Watertown
(617) 505-4716


Take-Out/Delivery Options


Reviews for Shake Shack

First time I ordered takeout here they got my entire order wrong. I called and they refunded which was nice of them. Second time I ordered here, which was today, they got my order wrong again and I got charged 2$ to add bacon, and received one 2 inch piece of bacon... disappointing. I didn't bother to call and complain, however I will not be returning here again. On the plus side the food was fresh and hot and tasted delicious, it just wasn't correct.

Really disappointing pick up service for the 2nd straight time. My food and others are sitting inside (visible) from the outside and getting cold and no employees are around to physically retrieve them.I waited for 5 minutes and didn't see a single employee. When one finally came she was extremely unpleasant.Taking my business to Wild Willy's.

We've been to this location several times, and the first few times it was great. We ate in once, and took food home a couple of times. The food was delicious, even though it's pretty pricey. The last couple of times for takeout it has not been worth it. The burgers have been dry, and got cold pretty fast even though we always bring the food right back home. The chicken bites were old, there were not 10 of them, and the breading was falling off. It tasted like bad fast full review

More Reviews(35)


Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 9PM
Friday 11AM - 9PM
Saturday 11AM - 9PM
Sunday 11AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.