“Awesome breakfast sandwiches and awesome staff. whether it's breakfast sandwiches or customer service ALLEY CAT IS WAY BETTER. I decided to give alley CAT a chance after a BAD experience at Mama's kitchen. So I went to Mama'sKitchen. I ordered bacon egg and cheese on an English muffin with an extra slice of bacon and an OJ. She asked if I wanted a side of bacon and I said no just an extra slice on the sandwich. So she rings it up and it came to $15.45. I questioned it and asked for a refund. She explained the bill and that a side of bacon was $4.50 and I told her I didn't ask for a side. she started being rude to me telling me well thats how it goes, extra bacon comes on the side. What's sad is that a customer sitting at the counter even questioned her and why if I was asking for 1 slice of bacon that she would charge me for a whole side. Since the food wasn't cooked I asked her for a refund and she said they wouldn't do it, that "they are a small business and don't have the capability to do it" that is an absolute BS All "card swipe" machines have the ability to offer a refund. And before people start running their mouths it's only $15. It's the damn point.“
“Awesome breakfast sandwiches and awesome staff. whether it's breakfast sandwiches or customer service ALLEY CAT IS WAY BETTER. I decided to give alley CAT a chance after a BAD experience at Mama's kitchen. So I went to Mama'sKitchen. I ordered bacon egg and cheese on an English muffin with an extra slice of bacon and an OJ. She asked if I wanted a side of bacon and I said no just an extra slice on the sandwich. So she rings it up and it came to $15.45. I questioned it and asked for a refund. She explained the bill and that a side of bacon was $4.50 and I told her I didn't ask for a side. she started being rude to me telling me well thats how it goes, extra bacon comes on the side. What's sad is that a customer sitting at the counter even questioned her and why if I was asking for 1 slice of bacon that she would charge me for a whole side. Since the food wasn't cooked I asked her for a refund and she said they wouldn't do it, that "they are a small business and don't have the capability to do it" that is an absolute BS All "card swipe" machines have the ability to offer a refund. And before people start running their mouths it's only $15. It's the damn point.“