The Crest Room
706 Westfield St, West Springfield
(413) 739-7700
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Mac and cheese tasted like stuffing, pulled pork was very dry. Overall not very good. Waiter was nice a quick though.
This is where grandpa should be asking to go for his birthday to get wings.
People don’t know this about me, but I’m hungry like the wolf for wings. This place has wings that could blow your house down, rebuild it and blow it down again.
The service was top notch. A friendly server answered ALL the questions with enthusiasm and correct answers. This guy that looked like a Temu version of my old roommate Josh was very helpful as well.
The atmosphere was fun. This is definitely an old timers haunt and there is nothing wrong with that.
The wings though… They were basically sexual. Smoked perfectly with just the right flavor, paired perfectly with blue cheese dressing. $18 for 12 of these beauties is better than the after party you went to on prom night.
Looking forward to coming back and trying more. Intrigued with the Cajun dry rub!
Can’t count against them in the score for this, but not having a cheap wing night is borderline criminal. Suggestion: soccer games on Saturday’s with cheap wings at lunch time. Hope you read this!
Your new best customer approves.
Fun place on Tuesday night to eat and do trivia Luke Brian.
I ordered a few lbs of pulled pork for sandwiches for my son's birthday party on whim and it was fantastic! Really great ordering system and it was hot and ready. Thanks y'all!
We went here for lunch. It's a bar and seating area. The food was very good and there was very little wait for it to be made. There were not many people when we were there around 2 pm on a Wednesday.
I ordered the Nashville chicken sandwich, grilled, and the chicken was very tough. I took two bites, the second I could not swallow. I put the plate to the edge of the table, signaling I was done. The waitress picked up the plate initially without asking if everything was okay. I had to speak up as she was walking away to say I did not want the sandwich. The chicken was tough. I declined for it to be replaced. When I received the bill, the chicken sandwich was still on the tab!! They had given me a $5 coupon off my next meal. I 100% won't be a returning customer.
What furthers my disappointment is that I suggested this establishment to my friend to meet for dinner. Here I am, leaving hungry and annoyed that the expectation was to pay for a meal that I did not eat in exchange for a $5 coupon. Very disappointed
Went with my husband for the first time today.. it was awesome! Food was fantastic! Well def be back soon.
Fantastic burnt ends, fun trivia
Our bill was $51.89. We had really slow service, my French fries were so salted they were inedible, the waitress never came to ask how anything was. Reluctantly we left a cash tip for 18% of the bill. When I looked at my bank statement a few days later there was a debit of $66.89 from my account. Did the waitress steal $15.00 from me or do they charge 29% for using a debit card. Either way, not impressed and won't be returning.
Food: 1
Service: 1
The wings were amazing, all the sauces were delicious!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wings
Restaurantji Recommends
Wedding was nice but tight seating
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fries, Salad, Wings, Big Pretzel, Sandwich, Brisket Quesadilla, Flatbread, Smoke House Tacos with Brisket, Fish Sandwich, Potato Chips, Chicken Pot Pie, Ribs with Macaroni Salad, Corn Bread, Brisket Sandwich, Fish and Chips, Crest Room Nachos, Chicken Stir Fry
I have finally found this hidden gem near my place in Agawam. Freshly cooked food and they won't serve you any frozen stuff. I am quite fond of American food hence this place is able to cater to my needs. Lemon pepper chicken wings and pork chops are a must try. They only serve Haddock fish n chips on Fridays.. difficult to order for sea food on Saturday and Sunday.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fries, Wings, Sandwich, Ribs with Macaroni Salad, Corn Bread
We were traveling all day and found this place by accident. What a find! A+ pub food. The barbecue was finger licking good. Smoked brisket fries, need I say more? Oh, can't forget the perfectly cooked Applewood smoked burger, yum
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Wings, Ribs with Macaroni Salad
The food, atmosphere, staff all amazing and super friendly! The menu variety is amazing!!!! Highly recommend!
Nice place and great atmosphere. Will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Loading...