The Crest Room

706 Westfield St, West Springfield
(413) 739-7700

Recent Reviews

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Jim Dotiwalla

Our bill was $51.89. We had really slow service, my French fries were so salted they were inedible, the waitress never came to ask how anything was. Reluctantly we left a cash tip for 18% of the bill. When I looked at my bank statement a few days later there was a debit of $66.89 from my account. Did the waitress steal $15.00 from me or do they charge 29% for using a debit card. Either way, not impressed and won't be returning.

Food: 1

Service: 1

Shannon Whigham

The wings were amazing, all the sauces were delicious!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Wings

Deborah Roberts

Wedding was nice but tight seating

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Fries, Salad, Wings, Big Pretzel, Sandwich, Brisket Quesadilla, Flatbread, Smoke House Tacos with Brisket, Fish Sandwich, Potato Chips, Chicken Pot Pie, Ribs with Macaroni Salad, Corn Bread, Brisket Sandwich, Fish and Chips, Crest Room Nachos, Chicken Stir Fry

Monolina Ghosh

I have finally found this hidden gem near my place in Agawam. Freshly cooked food and they won't serve you any frozen stuff. I am quite fond of American food hence this place is able to cater to my needs. Lemon pepper chicken wings and pork chops are a must try. They only serve Haddock fish n chips on Fridays.. difficult to order for sea food on Saturday and Sunday.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Fries, Wings, Sandwich, Ribs with Macaroni Salad, Corn Bread

Lynni D

We were traveling all day and found this place by accident. What a find! A+ pub food. The barbecue was finger licking good. Smoked brisket fries, need I say more? Oh, can't forget the perfectly cooked Applewood smoked burger, yum

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Wings, Ribs with Macaroni Salad

Matt Redmond

The food, atmosphere, staff all amazing and super friendly! The menu variety is amazing!!!! Highly recommend!

Claretta Webb

Nice place and great atmosphere. Will be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

sam benson

Service is always excellent. Wish they still offered breakfast, the breakfast burrito was incredible and I loved their fun mimosa flavors. I sat on the patio Monday night for the first time and it was lovely out there! Really did a beautiful job when they finished building that space. I had the brisket sliders with a side of collard greens and they were fantastic! I can’t stop thinking about them. Brisket was tender, roll was nice and soft, I got the house bbq sauce on the side and it had a nice kick and texture to it. Collard greens were cooked perfectly and had nice flavor. Will definitely order those again.

Atmosphere: 5

Food: 5

Service: 5

Robert page

Everything was great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Sandwich, Fish and Chips

Cheryl South Hadley

Always good food, great service and wonderful cocktails!!

Atmosphere: 5

Food: 5

Service: 5

Denise Hudson

1st time here. Good selection. Brisket was good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Bavarian Pretzel, Brisket Sandwich

Ned Pavlak

This was my first time..I brought my mother we were actually heading to laquaris pizza but it was closed. So we chose to try the crest room. And we loved it.

Kid-friendliness: Our server made sure everything was good, and checked on us as well.

Atmosphere: 5

Food: 5

Service: 4

Michael Lewis

Great smoked bbq, nice acoustic live music, friendly service, good drinks at a fair price! A bit crowded.

8/2024 They have added a nice patio area with a small bar. We enjoyed the live music and a nice dinner.

Atmosphere: 5

Food: 4

Service: 5

Emily Rochefort

Was there this past weekend 8/24/2024 for a graduation party. We had the whole back. It was absolutely amazing. From the food to the chairs (yes I said chairs). The staff was amazing as well and the restaurant manager took great care of us! The new recipe for the mozzarella bars because that's exactly what they were was delicious! And the SMOKED MEAT was to die for! I had the pulled pork, Mac & Cheese, and cornbread all so tasty! We will be back for dinner!

Atmosphere: 5

Food: 5

Service: 5

Steve Rosen

Great BBQ,, great service Really enjoyed the live music

Atmosphere: 5

Food: 5

Service: 5

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