The Crest Room
                                706 Westfield St, West Springfield
                                 (413) 739-7700
                            
Recent Reviews
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The Brisket Mac & Cheese has my heart. Other dishes I've tried have not disappointed. Housemade tortilla chips are some of the best I've ever had. The corned beef is super tender & flavorful.
Atmosphere: 5
Food: 4
Service: 5
Great BBQ
Atmosphere: 5
Food: 5
Service: 4
I got a 1/2 ribs and they were very very very dry they didnt even add barbecue sauce on them like i asked. Never going there again if so only for drinks but the prices were way to high for nasty ah dry food
Great place local newborn hood pub with bbq
Atmosphere: 5
Food: 5
Service: 5
Hate to put a place down, the staff was nice. The food not so much
Atmosphere: 1
Food: 1
Service: 3
We had requested to eat on the patio, but when we arrived there was a private party going on. The gluten menu was printed so small we could barely read it and most of the items were not gluten free. We were told the foods were gluten free but they all got cross contaminated once they were added to the fryers they cook all the other foods in, so the choices were very limited and the menu is very misleading. I ordered a barbecue platter that had so little barbecue sauce I could barely see it and was then charged a dollar more for an extra. The mac and cheese was OK but a very small portion and that was also barely drizzled with barbecue sauce that was supposed to be fire and had no heat. we would not go back. Nothing was bad but nothing was very good either. An average meal.
Atmosphere: 3
Food: 3
Service: 3
Every time we order from Crest Room, we are not disappointed! Smoked wings are always a successful option. Brisket and ribs are just as delicious. Food is always prepared in a timely manner, and staff is always professional and polite. Will definitely be back in the future!
Atmosphere: 5
Food: 5
Service: 5
Seriously decent BBQ done correctly with a nice thick smoke ring and good drinks. Saturday night usually has live music.
Atmosphere: 5
Food: 5
Service: 5
Had the brisket sandwich it was very good first time I had a brisket sandwich would get again
Atmosphere: 4
Would Reccomend. The food is good and so is the service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Smokehouse Brisket, Mac \u0026 Cheese, Fries
Restaurantji Recommends
The nachos were disgusting. Rubbery chicken liquid cheese, and the vegetables tasted like they were washed in the toilet water. I basically just ate the chips. Explains why a Friday night at 5 o’clock to 6 o’clock. There was nobody in there.
Atmosphere: 2
Food: 1
Service: 2
First time here was a overall solid experience. There wasn't many staff members for lunch time but they were prompt and friendly. 10+ tables of customers that was easily fielded by two servers. Food was good and very reasonably priced. The menu is heavily focused onBBQ but other options if that's not your thing. The restaurant was clean and well kept. Really enjoyed the accessible outdoor seating. I'll definitely come back again.
Atmosphere: 4
Food: 4
Service: 4
Great food. Friendly service
Atmosphere: 4
Food: 5
Service: 5
I found this place the other day and have been here twice already. I would recommend this place to anyone going to hang out. I personally recommend their Mac and Cheese as well as their burgers.
Atmosphere: 4
Food: 4
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 5
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