Outback Steakhouse

1537 Riverdale St, West Springfield
(413) 746-5700

Recent Reviews

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Todd Howle

Wedge Salad was Awesome.
Filet was small for 9oz, and not tender, Asparagus was good, but the service was great.

Atmosphere: 5

Food: 4

Service: 5

michael crowner

We haven't been back here for about 20 years. We tried it a couple of times back then and we didn't like the food. We decided to try it again yesterday. I'm happy to say the food was good. We liked the bread, the salad we had and our meals. Our only complaint was the temperature, it was very cold. By the time we were done we were ready to get out of there and get into our vehicle so we could turn the heat on!!! Other than that we were pleased.

Atmosphere: 3

Food: 5

Service: 5

Caius Rueli

Service was great. I just wish they had more options besides steak. Got dragged along and I'm not a big steak guy. But I got a chicken sandwich and got a little side of hot sauce for it. Not too shabby.

Atmosphere: 5

Food: 4

Service: 5

Travis Carter

Steak wasn't best, had long wait! Not terrible, been better in previous dining!

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Outback Center-Cut Sirloin Party Platter 30 Oz, Bloomin' Onion

Marilou Deshais

The West Springfield restaurant is the best!! Manager Brittany is a fantastic mgr and waitress Laurie is a super employee!!

Atmosphere: 5

Food: 5

Service: 5

Jessica Gonzalez

Delicious

Atmosphere: 5

Food: 5

Service: 5

Zac “Dishwasher Z”

Great food great service 🤙🏻

Atmosphere: 5

Food: 5

Service: 5

Catherine Jorczak

Went to outback with my boyfriend for a date night. We had Pam who was absolutely amazing from the moment we sat down. I am gluten free and Pam double checked everything I ordered to make sure I wasn’t sick. She even informed me the mushrooms, which I mentioned having before, were not gluten free due to using a thickener and comped our appetizer for me being sick last time we went in. She talked with us at our table and was very attentive with our drinks. The gluten free options also made me feel normal and happy with spending the money to eat a real meal out. New date night spot! We will definitely be going back and asking for Pam to be our server :)

Atmosphere: 5

Food: 5

Service: 5

Iris Roman

I ordered medium well steak and they give me well done. Th French onions soups warm and too salty.

Atmosphere: 4

Food: 2

Service: 3

Becky Laramee

I had the new Ahi tuna. It was great!!!

Atmosphere: 5

Food: 5

Service: 5

Jimmie Allen

I was very happy to have the entire order delivered. I’m always happy to order from you but after a hard day’s work the delivery not having everything hurts.

Food: 5

Service: 5

Cameron Dunham

Came here for dinner with my boyfriend, his brother and our friend. Our server Pam was absolutely amazing, down to earth, frequently made sure our food was good, or if we needed anything. Our food and drinks were excellent. Pam was nothing short of outstanding. The four of us were very satisfied. Definitely will be returning in the future!

Atmosphere: 5

Food: 5

Service: 5

Miranda P

All of the staff were very friendly even though it was very busy. The steak was cooked to PERFECTION. Caesar salad is always the way to go.

Wilson Amott

They were short-staffed by three people and when we arrived I could tell that had really made things chaotic for a minute. However, as soon as we were seated we were treated to one of the best food service experiences I’ve had in a while. Our server, Pamela, was an absolute treat and one of the friendliest servers I’ve met. She made us feel welcome and explained the situation to us very well, there were no issues at all. The food was awesome as well and Outback delivered a great experience as per usual. Will be returning!

Atmosphere: 5

Food: 5

Service: 5

Alexander Arrieta

The service from Pam was one of the top 5 I ever encounter. Will come back againg and request her service.

Atmosphere: 5

Food: 5

Service: 5

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