I love going in and getting welcomed by Karina!! She is very nice and proffesional!! Makes the best coffee!!!
Atmosphere: 5
Food: 5
Service: 5
Amy
Karina is the best!
Atmosphere: 5
Food: 5
Service: 5
Aimee Goodrow
Best Dunkin in Westfield hands down. Julie and carina are the best ❤️
mike martin
As wild as they look the staff here is the friendliest you'll ever meet.
Atmosphere: 5
Food: 5
Service: 5
amanda Dub
Every time I go to get food and coffees at DD I am welcomed with smiles. I always see the team including the manager, working together and getting customers served, even when it’s busy. When it’s slow I always see employees cleaning the equipment and stocking. They always suppose each other. I love visiting this location as I always have a good experience. Thank you DD by the turnpike!!
Atmosphere: 5
Food: 5
Service: 5
steve v
Best Dunkin’ Donuts experience by far. The employees here are on top of their game here. The staff is very nice and they are fast and helpful! Would recommend This Dunkin to anyone
Atmosphere: 5
Food: 5
Service: 5
Ben Mos
Best dunkin i’ve ever been to. Service is always quick, staff is friendly. I had a small issue issue once and the manager Karina handled it professionally and with care!!! You can tell she runs the place very well. This location will always be my go-to, even if it’s out of the way!
Atmosphere: 5
Food: 5
Service: 5
soph
Best Dunkin' i've ever been to. I used to work at Dunkin' so I know what a real good refresher, coffee and meal taste like. THIS Dunkin' gets me right every time. Its like a mom giving her baby her milk and swaddling the baby. Pure bliss. Everytime I order, they always seem to be quick and do exactly how I like my order to be. Most dunkins if you ask for something made a specific way, they dont care and make it however they want.. leaving it sloppy and usually leaving me with a smile upside down. My fav Dunkin for real, everyone in there is my home boy or girl and I would trust my life with this Dunkin.
Food: 5
Service: 5
Christine Lindstrom
It's a Dunkin. Nice atmosphere, fireplace! Clean. Quick service.
Incredibly slow service. Not a single person infront of me inside the store yet something like 7 orders where pulled before mine. You MUST prioritize your customers that walk into the store. This is pathetic. Employees exhausting energy kicking wrappers on the ground instead of putting some motivation into their job.
All i ordered was a single un modified breakfast sandwich and it took for ever.
Also Edit. The food is not edible Bagel is smoked all black. Another waste of money spent at another fast food joint because these people they hire are the worst people and useless. How hard is it to toast a bagel with a pre programmed machine.
As prices continue to sky rocket quality of service is more essential. It's like I tell my guys. If you miss cut 1 sheet of plywood you just cost the company 65$ and you make 25$ a hour. How many mistakes are you going to make in 1 hour. If you cost the company more than you are worth I cant pay you more.
Atmosphere: 1
Food: 3
Service: 1
New England Adventures
Duncan's is always a great place to purchase your favorite drinks and sandwiches. They always have a good inventory of fresh donuts. Staff of fantastic.
Atmosphere: 5
Food: 5
Service: 5
Abdul Ahad Sabir
I like the donuts 🍩 and ice coffee is good
Atmosphere: 2
Food: 3
Service: 2
Joe Sweeney
Best dunkin in town!
Atmosphere: 5
Food: 5
Service: 5
bernie kopecky
Terrible customer service last week employee was swearing through out the store and got into my face and told me to leave. Will not be returning as an employee let alone a customer. The manager sits in her office all day long for the owners to pay her to sit around must be nice. Got called in on numerous occasions without a choice. One day the manager decided to call me in but offered another employee to give me a ride without even asking them. They said they couldn’t so she made me get an uber. This location is a joke. The employee emaryl constantly talks about how she hates all men she even made me uncomfortable about it cuz I was like well what about me I’m a gay man she’s like idc I still hate all men. I do not recommend working here. Not a safe or comfortable work environment. The owners are great but this locations is by far the worse location. If you go to the Southwick road branch you will be better off. The manager even defended the girl saying oh it’s just girl talk I’m gay doesn’t mean it’s girl talk I don’t hate men either I don’t hate woman and even if I did I don’t go around advertising it at a business.
I love going in and getting welcomed by Karina!! She is very nice and proffesional!! Makes the best coffee!!!
Atmosphere: 5
Food: 5
Service: 5
Karina is the best!
Atmosphere: 5
Food: 5
Service: 5
Best Dunkin in Westfield hands down. Julie and carina are the best ❤️
As wild as they look the staff here is the friendliest you'll ever meet.
Atmosphere: 5
Food: 5
Service: 5
Every time I go to get food and coffees at DD I am welcomed with smiles. I always see the team including the manager, working together and getting customers served, even when it’s busy. When it’s slow I always see employees cleaning the equipment and stocking. They always suppose each other. I love visiting this location as I always have a good experience. Thank you DD by the turnpike!!
Atmosphere: 5
Food: 5
Service: 5
Best Dunkin’ Donuts experience by far. The employees here are on top of their game here. The staff is very nice and they are fast and helpful! Would recommend This Dunkin to anyone
Atmosphere: 5
Food: 5
Service: 5
Best dunkin i’ve ever been to. Service is always quick, staff is friendly. I had a small issue issue once and the manager Karina handled it professionally and with care!!! You can tell she runs the place very well. This location will always be my go-to, even if it’s out of the way!
Atmosphere: 5
Food: 5
Service: 5
Best Dunkin' i've ever been to. I used to work at Dunkin' so I know what a real good refresher, coffee and meal taste like. THIS Dunkin' gets me right every time. Its like a mom giving her baby her milk and swaddling the baby. Pure bliss. Everytime I order, they always seem to be quick and do exactly how I like my order to be. Most dunkins if you ask for something made a specific way, they dont care and make it however they want.. leaving it sloppy and usually leaving me with a smile upside down. My fav Dunkin for real, everyone in there is my home boy or girl and I would trust my life with this Dunkin.
Food: 5
Service: 5
It's a Dunkin. Nice atmosphere, fireplace! Clean. Quick service.
Atmosphere: 5
Food: 3
Service: 5
The food is always fresh here 😋👍
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Incredibly slow service. Not a single person infront of me inside the store yet something like 7 orders where pulled before mine. You MUST prioritize your customers that walk into the store. This is pathetic. Employees exhausting energy kicking wrappers on the ground instead of putting some motivation into their job.
All i ordered was a single un modified breakfast sandwich and it took for ever.
Also Edit. The food is not edible Bagel is smoked all black. Another waste of money spent at another fast food joint because these people they hire are the worst people and useless. How hard is it to toast a bagel with a pre programmed machine.
As prices continue to sky rocket quality of service is more essential. It's like I tell my guys. If you miss cut 1 sheet of plywood you just cost the company 65$ and you make 25$ a hour. How many mistakes are you going to make in 1 hour. If you cost the company more than you are worth I cant pay you more.
Atmosphere: 1
Food: 3
Service: 1
Duncan's is always a great place to purchase your favorite drinks and sandwiches. They always have a good inventory of fresh donuts. Staff of fantastic.
Atmosphere: 5
Food: 5
Service: 5
I like the donuts 🍩 and ice coffee is good
Atmosphere: 2
Food: 3
Service: 2
Best dunkin in town!
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service last week employee was swearing through out the store and got into my face and told me to leave. Will not be returning as an employee let alone a customer. The manager sits in her office all day long for the owners to pay her to sit around must be nice. Got called in on numerous occasions without a choice. One day the manager decided to call me in but offered another employee to give me a ride without even asking them. They said they couldn’t so she made me get an uber. This location is a joke. The employee emaryl constantly talks about how she hates all men she even made me uncomfortable about it cuz I was like well what about me I’m a gay man she’s like idc I still hate all men. I do not recommend working here. Not a safe or comfortable work environment. The owners are great but this locations is by far the worse location. If you go to the Southwick road branch you will be better off. The manager even defended the girl saying oh it’s just girl talk I’m gay doesn’t mean it’s girl talk I don’t hate men either I don’t hate woman and even if I did I don’t go around advertising it at a business.
Atmosphere: 1
Food: 1
Service: 1
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