Starbucks
9-B Southampton Rd, Westfield
(413) 327-4898
Recent Reviews
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Sucks getting out of this place.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Double-Smoked Bacon Cheddar & Egg Sandwich, Iced Lemon Loaf, Cinnamon Coffee Cake
The service is very slow. Especially, the drive thru.
Atmosphere: 3
Food: 4
Service: 2
Pike taste like hot water, not the typical Starbucks that I always love
Super fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Great crew ang Manager. Very friendly and fast
Atmosphere: 5
Food: 5
Service: 5
Excellent service!
Service: 5
When I ordered a boba drink, I was not given a straw. This is fine, but when I went up to ask for one I was consistently ignored by several employees. When one employee did respond, I asked for a boba straw, and very obviously got a regular size straw. After waiting and being ignored again, I was handed another regular straw and gave up.
Atmosphere: 2
Food: 2
Service: 1
Stopped here on the way to upstate New York and was pleasantly surprised! The baristas delivered amazing service, and even brought our food to our table. The only thing was one of the Peach Green Tea Lemonades did not taste as it normally does, but I still enjoyed it nonetheless. Highly recommend!
Atmosphere: 5
Food: 4
Service: 5
First and foremost this was my first time ever going to this Starbucks and only because I was in the area for work. That said, I had a wonderful overall experience! They weren't very busy at this point (around 12:30 pm on a Sunday) but I was greeted as soon as I walked in the door by a couple of the workers. Noah was the guy that took my order and what a friendly gentleman he was! If I was the manager there I would be so proud to have someone like him on the team! Great customer service, great aura and mannerism, treated me as a valued customer AND a person - seems like a lost art these days, generally speaking (unfortunately). He took my order accurately, maybe I should say perfectly. My breakfast sandwich (sausage, egg, & cheese) was just right, not overcooked in the oven (sometimes they are) and the gentleman barista made my iced shaken espresso in exquisite fashion ... aka perfect! Nothing but good things to say about this store given my singular experience, I wish I lived close by!
P.S. DM take notice, given my many years (in the past) in customer service I know a good person when I see and interact with them. Please give Noah a raise, he absolutely makes this store a gem!!
P.P.S For the record, every employee I interacted with here was very friendly! Great job team!!
Atmosphere: 5
Food: 5
Service: 5
Nice service ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This location is newer so it isn't as busy which is nice. Service was quick and accurate.
Atmosphere: 5
Food: 5
Service: 5
i tried the matcha latte with oatmilk & lavender foam & its amazing, im hooked!! i dont understand the price of the large being $7 but i guess its inflation & the way things are these days. that being said i probably make this my once a week treat to myself...lol
Location is big. Lots of space inside. Staff is friendly and welcoming. Had good experience placing my order.
Atmosphere: 5
Food: 5
Service: 5
Very expensive but good
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bacon & Gruyère Egg Bites, Featured Medium Roast Pike Place Roast, Marshmallow Dream Bar
THEY FINALLY GOT MY DRINK RIGHT!!!!
Atmosphere: 5
Food: 5
Service: 5
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