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“The employees are fantastic given how short staffed this location obviously is. The drive thru is manned by a single person juggling orders, payment and handing out orders by themselves. That causes the line to be backed up almost all of the time.
I’m sure the employees get verbally abused by impatient drivers for something that is no fault of their own. I always leave feeling so badly but impressed by their ability to juggle everything at once.
Big shoutout to the young gentleman working the drive through tonight around 11pm ALONE. He was SO sweet and polite even though he was running the entire show by himself. RUN out of there!! SHAME on the franchise owner. If you can’t fill the staff appropriately, then you have no business running a high volume location!!“
“Don’t know his name but the white male worker who has a beard and wears glasses and is always working the drive thru on Friday afternoons is probably the most professional and nicest mcdonalds employee I’ve ever interacted with ever. Very impressed with his customer service.
He deserves a raise and a promotion.“