We went to Polaris Restaurant for my husband 's birthday. It was different than the last time. We were seated up stairs, which was unexpected. The waitress was nice and accommodating. But I noticed the table was dirty, and needed to be cleaned. Another server cleaned the table and apologized. My son who has lactose intolerance we had order him a pizza without cheese. The waitress was lovely,and understanding. Even the Manager was accommodating, by making sure about the pizza was cooked properly. The food was good, I got grilled chicken with broccoli rabi with potatoes. My husband got Italian sausage and peppers. I would like to see more for our value. One thing I would change is up dating the decor and making ot more modern Italian. Old style seating could do improved. Would come back maybe for another celebration.
Traffico Unocinco
Upstairs bar/lounge could be hidden gem but it's overlooked and guessing mismanaged
Went tonight to watch game at bar and was full Sat in hightop and was completely overlooked
Sat for 10 minutes while I attempted to get a pitcher the one bartender totally passed me over and started talking to patrons at the bar
I could tell that it was going to be like pulling teeth to get any kind of service so we left and went to evviva in Stoneham and got treated like kings
Good luck Polcaris Youre missing the mark
Atmosphere: 3
Food: 4
Service: 1
Sultan Krd
Very slow service. Extremely slow
Michael R
I enjoyed our pizza and beer!!!
Atmosphere: 5
Food: 5
Service: 5
BOSTON
The First Italian restaurant out of the North End of Boston,The Original Polcari's,I grew up in C-Town and you want Great food go to Polcari's,Polcari's has been around since I can remember early 70's...Great People,Great service,Great food.....
Atmosphere: 5
Food: 5
Service: 5
Darryl Nash
Not what it used to be. Bolognese tastes like something I could make better at home. No offer of fresh cheese on top. No simple bread and butter at an Italian restaurant? Large portion but I'd rather have less made better. Lots of places better than this, unfortunately. Wish I'd chosen someplace else. Bar scene is blah.
Atmosphere: 2
Food: 2
Service: 3
Sanil
The fried artichokes we ordered were soggy. Fettuccini pasta was nice, but the Veggie Pizza with Artichoke was soggy. The crust was not well done. When pointed out, the manager was able to replace our order and provide a new one. The calamari ordered was good. I didn't like the food and felt it was overhyped.
Kerry Paolucci
The food was exceptional as usual & our server was helpful, friendly & fast. Food was very fresh and our server had great suggestions. The only issue was the way the manager spoke to his to-go staff infront of all of us waiting to be seated, he was very loud & not very nice.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Regina Pizza, Giambotta Pizza, Chicken Parmigiana, Italian Wedding Soup, Antipasto Salad, Angel Hair
Alysia Gonzalez
Visiting for the weekend and we wanted to eat out somewhere close to our hotel and somewhere that had good pasta options. The menu was long, our waiter was nice, and the atmosphere was welcoming and warm. We did notice most people ordered just a pizza which could have been a sign but we already had that the night before and wanted pasta. Sadly we only took a few bites and left after paying. The chicken was bland, sauce watery or not enough sauce, even our salad lacked flavor. We ordered 4 things and it came to $83.
Atmosphere: 4
Food: 1
Service: 4
Tom Hession
Food always good. Large portions. Yesterday's pepperoni pizza was best I've ever had... anywhere.
Saturday was not a good night at Polcari's. Our poor server kept apologizing for the long wait. It took 40 minutes to get our eggplant appetizer. We had a 6:00 reservation and did not get our meals til 7:20. The server said they had too many take out orders. I'm not in the restaurant biz but I would think the kitchen would coordinate with management and tell the takeout orders they'll be an hour vs the people sitting in the restaurant waiting. An elderly couple came in well after us and the server had to tell them it's an hour for food. That should be the job of the person seating the couple. They would have left had they known earlier. A kind diner offered her garlic bread and spoke to the front desk about it. Poor management and coordination all around. My daughter's meal came out wrong and my lasagna was cold on the bottom.
Edward
To start the server was not really a server she was a pawn hi what would you like are you ready I had a problem she really did know how to address it after a few a manager came to the table and saw what really was a problem asked me if they could cook some thing else I said no because what I started to eat made me sick so had had coffee and desert the server still in her other world not at Polcaries she she back and said done ready for check we had to say we want desert and coffee ok again came back and you ready for check The manager was very nice he removed my meal off check as far as lunch specials little on the high side what I ordered was chcken parm it was $17 deserts were $8 total for 2 deserts one meal Coffee came to $60 And they don't even serve rolls in an at italian restaurant I might go back
Tom
Xavier, did a great job taking care of us! Great portions, great food, our go to place for pizza!
COLLEEN
The food was amazing, We ordered pasta and pizza and both were fantastic. The service was great. The staff was able to handle a busy dining room with ease. I highly recommend eating here. I cant wait to go back.
Max
Not what it used to be. It's certainly a Place for big parties/families Has an interesting vibe that is old school and maybe feels familiar. But the lack of attentive service was a let down. Didn't get enough water throughout the night. Had to wait till end of meal. Calzone dough was under cooked Mozzarella triangles lacked the flavor they used to have. Overall not worth it. Prices don't match the quality.
We went to Polaris Restaurant for my husband 's birthday. It was different than the last time. We were seated up stairs, which was unexpected. The waitress was nice and accommodating. But I noticed the table was dirty, and needed to be cleaned. Another server cleaned the table and apologized. My son who has lactose intolerance we had order him a pizza without cheese. The waitress was lovely,and understanding. Even the Manager was accommodating, by making sure about the pizza was cooked properly. The food was good, I got grilled chicken with broccoli rabi with potatoes. My husband got Italian sausage and peppers. I would like to see more for our value. One thing I would change is up dating the decor and making ot more modern Italian. Old style seating could do improved. Would come back maybe for another celebration.
Upstairs bar/lounge could be hidden gem but it's overlooked and guessing mismanaged
Went tonight to watch game at bar and was full
Sat in hightop and was completely overlooked
Sat for 10 minutes while I attempted to get a pitcher the one bartender totally passed me over and started talking to patrons at the bar
I could tell that it was going to be like pulling teeth to get any kind of service so we left and went to evviva in Stoneham and got treated like kings
Good luck Polcaris Youre missing the mark
Atmosphere: 3
Food: 4
Service: 1
Very slow service. Extremely slow
I enjoyed our pizza and beer!!!
Atmosphere: 5
Food: 5
Service: 5
The First Italian restaurant out of the North End of Boston,The Original Polcari's,I grew up in C-Town and you want Great food go to Polcari's,Polcari's has been around since I can remember early 70's...Great People,Great service,Great food.....
Atmosphere: 5
Food: 5
Service: 5
Not what it used to be. Bolognese tastes like something I could make better at home. No offer of fresh cheese on top. No simple bread and butter at an Italian restaurant? Large portion but I'd rather have less made better. Lots of places better than this, unfortunately. Wish I'd chosen someplace else. Bar scene is blah.
Atmosphere: 2
Food: 2
Service: 3
The fried artichokes we ordered were soggy. Fettuccini pasta was nice, but the Veggie Pizza with Artichoke was soggy. The crust was not well done. When pointed out, the manager was able to replace our order and provide a new one. The calamari ordered was good. I didn't like the food and felt it was overhyped.
The food was exceptional as usual & our server was helpful, friendly & fast. Food was very fresh and our server had great suggestions. The only issue was the way the manager spoke to his to-go staff infront of all of us waiting to be seated, he was very loud & not very nice.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Regina Pizza, Giambotta Pizza, Chicken Parmigiana, Italian Wedding Soup, Antipasto Salad, Angel Hair
Visiting for the weekend and we wanted to eat out somewhere close to our hotel and somewhere that had good pasta options. The menu was long, our waiter was nice, and the atmosphere was welcoming and warm. We did notice most people ordered just a pizza which could have been a sign but we already had that the night before and wanted pasta. Sadly we only took a few bites and left after paying. The chicken was bland, sauce watery or not enough sauce, even our salad lacked flavor. We ordered 4 things and it came to $83.
Atmosphere: 4
Food: 1
Service: 4
Food always good. Large portions. Yesterday's pepperoni pizza was best I've ever had... anywhere.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Saturday was not a good night at Polcari's. Our poor server kept apologizing for the long wait. It took 40 minutes to get our eggplant appetizer. We had a 6:00 reservation and did not get our meals til 7:20. The server said they had too many take out orders. I'm not in the restaurant biz but I would think the kitchen would coordinate with management and tell the takeout orders they'll be an hour vs the people sitting in the restaurant waiting. An elderly couple came in well after us and the server had to tell them it's an hour for food. That should be the job of the person seating the couple. They would have left had they known earlier. A kind diner offered her garlic bread and spoke to the front desk about it. Poor management and coordination all around. My daughter's meal came out wrong and my lasagna was cold on the bottom.
To start the server was not really a server she was a pawn hi what would you like are you ready I had a problem she really did know how to address it after a few a manager came to the table and saw what really was a problem asked me if they could cook some thing else I said no because what I started to eat made me sick so had had coffee and desert the server still in her other world not at Polcaries she she back and said done ready for check we had to say we want desert and coffee ok again came back and you ready for check The manager was very nice he removed my meal off check as far as lunch specials little on the high side what I ordered was chcken parm it was $17 deserts were $8 total for 2 deserts one meal Coffee came to $60 And they don't even serve rolls in an at italian restaurant I might go back
Xavier, did a great job taking care of us! Great portions, great food, our go to place for pizza!
The food was amazing, We ordered pasta and pizza and both were fantastic. The service was great. The staff was able to handle a busy dining room with ease. I highly recommend eating here. I cant wait to go back.
Not what it used to be. It's certainly a Place for big parties/families Has an interesting vibe that is old school and maybe feels familiar. But the lack of attentive service was a let down. Didn't get enough water throughout the night. Had to wait till end of meal. Calzone dough was under cooked Mozzarella triangles lacked the flavor they used to have. Overall not worth it. Prices don't match the quality.
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