Insomnia Cookies
$$ • Ice Cream, Dessert
Hours:
1 Kelley Sq, Worcester
(508) 318-5935
About Insomnia Cookies
Customers' Favorites
Insomnia Cookies Reviews
I had read the last review about how the service at the Worcester location was bad (incompetent staff), but we thought we would give them a try. Big mistake!!
We placed an order for pick-up the next day. We do not live in Worcester BTW. The order included a gluten free ice cream sandwich. First, we received a call shortly before pick-up time that due to lack of staff could we pick up later than what we requested -- that's fine, we understand staffing issues. Well, we arrive...read full review
Ratings
Menu
Hours
| Monday | 11AM - 1AM |
| Tuesday | 11AM - 1AM |
| Wednesday | 11AM - 1AM |
| Thursday | 11AM - 3AM |
| Friday | 11AM - 3AM |
| Saturday | 12PM - 3AM |
| Sunday | 12PM - 1AM |
Insomnia Cookies is a popular late-night cookie delivery and pickup service. The warm and delicious cookies are often available within a few minutes of ordering. While the in-store experience can be mixed, with some disruptive customers, the staff is generally friendly and helpful, providing great customer service. The delivery service also receives positive reviews, with polite and generous staff accommodating orders. The cookies are often toasted to make them taste like they just came out of the oven, with a little crunch on the outside and gooey on the inside. Customers have enjoyed the deluxe cookie options, describing the chocolate as an ocean of chocolate. However, some find the cookies a bit small for the price and feel that, if they’re served hot, they should be served hot, especially for in-store pickups. Overall, Insomnia Cookies remains a reliable choice for a sweet treat, especially for late-night cravings.