Ordered cheese pizza however there is not cheese on it
Judy Howe
Ordered from their app. BBQ chicken pizza. Something's not right about it. The crust is weird it's not how it used to be. It's got this weird taste to it and this hardly any barbecue sauce on it. I asked for it to be well done, it's not. And it just tastes strange. I haven't ordered from here in a long time. Back to where I usually buy it from. I don't know what I was thinking. But good Lord the delivery was fast exclamation point I've never had food delivered so quick too bad it wasn't good
Food: 1
Service: 5
Chris Soderman
I've been ordering from this Road Runner for 2 decades but lately it has drastically gone down hill, to the point of disgusting. Their pizzas are SOOO greasy and paper thin. The dough is literally soaked with grease. Since the crust is thin the grease passed through the crust and sheets of wax paper underneath the pizza and soaked the box. When you pick up a slice it hangs by the crust. I'm done ordering from here, wasting my money until they either get a new cook or change how they make the large pizzas. It's like they made the diameter larger but failed to add dough to the recipe.If the owner of Road Runner wants to speak with this 20+ yr loyal customer then feel free to. My contact Info is in your computers. If it talk productive and I'm happy with the results then I'll adjust this review.Parking: If you can find a spot on Orient Street you got lucky. At your own risk you can park on Hamilton St., but if a cop sees you parked on Hamilton they'll likely harass you and get you to move NOW. Best bet is just park in the parking lot across Orient St where the convenience store, Pizza Hut by the slice and BoA ATM is.Wheelchair accessibility: NO WHEELCHAIR ACCESSIBILITY! Road Runner at Orient & Hamilton Streets is located in the basement of a 4 Decker. There's stairs at both doors. ZERO RAMPS. However, if someone in a wheelchair is determined to go dine in for some pizza it might be possible to have a 2nd person wheel you down 1 stair at a time. There's room at bottom to maneuver to open the door. **DO THIS AT YOUR OWN RISK. I'M NOT LEGALLY LIABLE FOR MY SUGGESTIONS /OPINIONS**
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Mozzarella Sticks
Mindy Doherty
Great BBQ chix pizza
Dan P.
Just ordered a large special for wait for it, 28.00 . I figured don't get upset it's gotta be good. Negative, worst pizza I've had in years. I couldn't even pick up a slice because it was so soggy. Never again
Justin Busa
Worst customer service I have ever received. New to the area and live in North Grafton 10 minutes from this location and tried to ordered for delivery and was told they would not deliver to me because they only deliver to Worcester. I told the gentleman that Worcester is at the end of my road and I would meet the driver in Worcester if he could not come 1/4 of a mile more down my street. That would make me about a 7 min ride from their restaurant. Again I was told that they would not deliver to my area and hung up on. I then had my wife call for delivery and gave the address of a friend of ours down the street. She was told that they will be closing in 15 minutes and would not deliver to her. She informed him that they are open for another 45 min and was told that business was slow so they are closing. My wife informed the man that we are trying to give them business and getting refused service. She was promptly hung up on. We work hard for our money and this place will never see a dime of it. Too bad to they are open late and I would have ordered often.
Atmosphere: 1
Food: 1
Service: 1
frankie bermudez
Great pizza! I haven’t had this pizza I years. I live in Florida. Came to visit and had to have roadrunner. So good. Thank you! Got hung up on twice. Still good pizza!
Atmosphere: 5
Food: 5
Service: 1
Leanna Casimir
Really good pizza. I'm not sure if the atmosphere is five starts,but as far as I'm concerned it's the food that counts. Good pizza good prices.
Atmosphere: 5
Food: 5
Service: 5
Vondez C.
Your local pizza taste but always deliver with in 30 minutes never waited more and I've ordered from here a bunch, reliable and gets that hangover cure every time
Bruno Van Holland
It was midnight and we just got into town from the airport. Everything was closed but Road Runner pizza according to a local. We went there and left very happy with a delicious pizza.
This was supposed to be buffalo chicken wings they taste absolutely horrible never again!
Anthony Chiaravallotti
Whoever answers the phone and takes orders is so rude! And it’s been something i ignore but it’s now almost every time!!!!
Food: 3
Service: 1
lue Guertin
Guy is ripping customers offWe bought 4 large tuna grindersOn menu Thay have on counter says 9.50 each come to pay owner says $12.65 each.He is using old menus but he does not tell you the real pricesThis is not legalInspectors going to see hIm soon.
Atmosphere: 1
Food: 4
Service: 1
Stephanie Dow
My family has been ordering food from road runner for over 20 years now and I have never been disappointed! It was a huge part of my life growing up as a kid and now I'm pleased to be able to share it's yumminess with my 4yr old daughter she's obsessed with their pizza and fries. Thanks for being and staying amazing over all these years!! Cheers to Charlie and the next generation of pizza lovers ?Kid-friendliness: My daughter loves the pizza and fries amazing service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Calzone, Caesar Salad, Cheese Pizza, Fish and Chips, Mozzarella Sticks, Cheesesteak, Pepperoni Pizza, Chicken Parmigiana
Brenda Zona
Everything's has been good we've tried there. Haven't had no bad service. I would recommend going to Road Runner Pizza ??
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Calzone, Cheese Pizza, Cheesesteak, Pepperoni Pizza, Cheese Bread and Fries, Tomato and Lettuce and Bacon Sandwich with Vinegar and Oil
Ordered cheese pizza however there is not cheese on it
Ordered from their app. BBQ chicken pizza. Something's not right about it. The crust is weird it's not how it used to be. It's got this weird taste to it and this hardly any barbecue sauce on it. I asked for it to be well done, it's not. And it just tastes strange. I haven't ordered from here in a long time. Back to where I usually buy it from. I don't know what I was thinking. But good Lord the delivery was fast exclamation point I've never had food delivered so quick too bad it wasn't good
Food: 1
Service: 5
I've been ordering from this Road Runner for 2 decades but lately it has drastically gone down hill, to the point of disgusting. Their pizzas are SOOO greasy and paper thin. The dough is literally soaked with grease. Since the crust is thin the grease passed through the crust and sheets of wax paper underneath the pizza and soaked the box. When you pick up a slice it hangs by the crust. I'm done ordering from here, wasting my money until they either get a new cook or change how they make the large pizzas. It's like they made the diameter larger but failed to add dough to the recipe.If the owner of Road Runner wants to speak with this 20+ yr loyal customer then feel free to. My contact Info is in your computers. If it talk productive and I'm happy with the results then I'll adjust this review.Parking: If you can find a spot on Orient Street you got lucky. At your own risk you can park on Hamilton St., but if a cop sees you parked on Hamilton they'll likely harass you and get you to move NOW. Best bet is just park in the parking lot across Orient St where the convenience store, Pizza Hut by the slice and BoA ATM is.Wheelchair accessibility: NO WHEELCHAIR ACCESSIBILITY! Road Runner at Orient & Hamilton Streets is located in the basement of a 4 Decker. There's stairs at both doors. ZERO RAMPS. However, if someone in a wheelchair is determined to go dine in for some pizza it might be possible to have a 2nd person wheel you down 1 stair at a time. There's room at bottom to maneuver to open the door. **DO THIS AT YOUR OWN RISK. I'M NOT LEGALLY LIABLE FOR MY SUGGESTIONS /OPINIONS**
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Mozzarella Sticks
Great BBQ chix pizza
Just ordered a large special for wait for it, 28.00 . I figured don't get upset it's gotta be good. Negative, worst pizza I've had in years. I couldn't even pick up a slice because it was so soggy. Never again
Worst customer service I have ever received. New to the area and live in North Grafton 10 minutes from this location and tried to ordered for delivery and was told they would not deliver to me because they only deliver to Worcester. I told the gentleman that Worcester is at the end of my road and I would meet the driver in Worcester if he could not come 1/4 of a mile more down my street. That would make me about a 7 min ride from their restaurant. Again I was told that they would not deliver to my area and hung up on. I then had my wife call for delivery and gave the address of a friend of ours down the street. She was told that they will be closing in 15 minutes and would not deliver to her. She informed him that they are open for another 45 min and was told that business was slow so they are closing. My wife informed the man that we are trying to give them business and getting refused service. She was promptly hung up on. We work hard for our money and this place will never see a dime of it. Too bad to they are open late and I would have ordered often.
Atmosphere: 1
Food: 1
Service: 1
Great pizza! I haven’t had this pizza I years. I live in Florida. Came to visit and had to have roadrunner. So good. Thank you! Got hung up on twice. Still good pizza!
Atmosphere: 5
Food: 5
Service: 1
Really good pizza. I'm not sure if the atmosphere is five starts,but as far as I'm concerned it's the food that counts. Good pizza good prices.
Atmosphere: 5
Food: 5
Service: 5
Your local pizza taste but always deliver with in 30 minutes never waited more and I've ordered from here a bunch, reliable and gets that hangover cure every time
It was midnight and we just got into town from the airport. Everything was closed but Road Runner pizza according to a local. We went there and left very happy with a delicious pizza.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
This was supposed to be buffalo chicken wings they taste absolutely horrible never again!
Whoever answers the phone and takes orders is so rude! And it’s been something i ignore but it’s now almost every time!!!!
Food: 3
Service: 1
Guy is ripping customers offWe bought 4 large tuna grindersOn menu Thay have on counter says 9.50 each come to pay owner says $12.65 each.He is using old menus but he does not tell you the real pricesThis is not legalInspectors going to see hIm soon.
Atmosphere: 1
Food: 4
Service: 1
My family has been ordering food from road runner for over 20 years now and I have never been disappointed! It was a huge part of my life growing up as a kid and now I'm pleased to be able to share it's yumminess with my 4yr old daughter she's obsessed with their pizza and fries. Thanks for being and staying amazing over all these years!! Cheers to Charlie and the next generation of pizza lovers ?Kid-friendliness: My daughter loves the pizza and fries amazing service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Calzone, Caesar Salad, Cheese Pizza, Fish and Chips, Mozzarella Sticks, Cheesesteak, Pepperoni Pizza, Chicken Parmigiana
Everything's has been good we've tried there. Haven't had no bad service. I would recommend going to Road Runner Pizza ??
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Calzone, Cheese Pizza, Cheesesteak, Pepperoni Pizza, Cheese Bread and Fries, Tomato and Lettuce and Bacon Sandwich with Vinegar and Oil