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“Love it, always good, download the appandget a coupon code, 20$ for two full meals, with upsizing ur fries and drink. There is a new location on Empress by Home Depot, so now we frequent that location, rather than driving to the downtown location.“
“Ordered 2 meals and and an a la carte patty for our dog to indulge through the drive through. The person had confirmed the order to ensure it was correct and although we just have to wait for a short time for a vegan sandwich, the food was great and the order was correct. Bravo! Thank you for having a plant based option. Even our dog enjoyed her Patty as she devoured it very quickly. Very friendly courteous staff. Even ensured that we had straws for drinks. Will be back for your Whopper Wednesday special.“
“I stopped by Burger King today and ordered a Whopper combo — everything was fresh and hot, but what really made the experience stand out was the service from Abhinav.
He was friendly and welcoming as soon as I walked in. Even though it was a bit busy, he handled everything smoothly and made sure my order was perfect. He double-checked everything, got the combo out fast, and even asked if I needed anything else before I sat down.
It’s rare to get that kind of genuine customer service at a fast food place, but Abhinav really went above and beyond. Shoutout to him for making my quick lunch feel like a great experience. Will definitely be coming back!“
“Great burger king! I’ve been coming here for nearly 2 decades, as a child to now as an adult.
This location Burger King’s whoppers never disappoint, they will accommodate if you need extra toppings or less, and the BK free Whopper receipt deal with an order of fries and drink is too good to pass up as well.
Lobby is always clean and taken care of, good customer service the staff are adequate and friendly.
I loved coming here with family when I was younger, occasionally I still will. Now it’s a neat spot to grab a quick delicious whopper with my partner. Love this west end BK!“
“Thank you very much for your service. I really want to thank Pooja and Sheryl, she is a very nice girl and very friendly, treats clients just great,super treatment and service the food is very tasty and I really like this Burger King I am very satisfied 250%“
“Had a great late-night experience at Burger King. The guy working the drive-thru around 1:10 a.m. on Jan 7 (wearing glasses) was amazing. He’s always friendly, has a great attitude, and gets the order right every time. Customer service like this really stands out, especially late at night. Kudos to that guy.“
“Had an amazing lunch at BK today! The food was delicious, but what really stood out was the fantastic service. The guy who took my order was super friendly and made sure I was happy with everything. He even came over to the dining area to check if everything was good. Such a thoughtful touch! Definitely planning to visit again soon. Highly recommend!“
“I went there today and was genuinely impressed. A girl working at the front had the friendliest customer service I’ve ever experienced. She was incredibly nice and welcoming, treating every customer with such kindness and positivity.
About a month ago, I left feeling dissatisfied as a customer, but today, as a DoorDash driver, I had a completely different experience. She definitely turned things around and deserves a full 5 stars. Amazing service!“
“It's a bit dated but the service is good,even when I had a small issue with my order they went above and beyond,more than they really needed to. I keep going back because the food is good,the staff is good and the Crispy Chicken Sandwiches kick arse!! 🤘🏼“
“One of the best Burger King locations in the city!
I usually do DoorDash deliveries overnight, and the staff here are always polite and professional. The guy at the drive-thru is especially well-behaved and makes the experience even better, he even offers me a drink if I have to wait more than 5 minutes. Small gestures like this really make a big difference. Highly recommend this location!“
“Thursday Nov 20th 2025. We went to this location this morning for me, and the wife to have some breakfast after she got off work.
The service was so nice, and the inside of this location is very clean. We sat there for a while enjoying the music (a mix of 80’s and 90’s popular alternative ) we found it so relaxing it was hard to want to get up, and go.
The food was very yummy so much so we ordered a kids meal, and extra sandwiches to take home. I also really enjoyed the coffee that tasted like real perked coffee.
Over all a great experience. We talked about going back to dine in again. Other places in the area seem so busy it seems the bulk of us his locations business comes from drive through and delivery orders so the dinning area is never full, and we have been in this location a lot.
We will be back based on our experience this morning, and a positive complement to the locations staff as well the service plus the cleanliness speaks volumes.“
“We haven't had BK in a long time, we came because of How to train your dragon special, surprisingly we all enjoyed our meals, 😄 The restaurant was nicely kept clean . Two downside is the washroom for wheelchair accessibility was locked and can't be used, no one was in it and it didn't have an Out of Order sign. In any other instances it would have been okay, but the use of a bigger stall would have made it easier for my mom. The kids meal didn't have toys, one of the reasons we decided to go there. They did provide an apple pie to compensate but the kids were a bit disappointed.“
“The lady taking our orders at drive through at around 10:30ish am was great and doing her best. However, I think there should be other staff helping her. Just one personal doing the in person orders and drive through is absolutely too much work imo. I overheard other staff being fairly rude to her as well.“
“My dumb self accidently made a mobile order to the Osborne location when I intended for South Pembina. Thankfully the staff there were quick to address my mistake and made a call to the other restaurant and sorted it out without me needing to purchase another order. This was despite them being caught in a rush. Lesson learned, but I appreciated their service. Always pleasant ordering here.“