Will not honor valid coupons. Why give me the free coupon with my meal if you staff refuse to honor the valid coupon. That gets rid of the whole point of giving someone a coupon in the first place.
apple singh
Waited way too long this morning for food that wasn’t even good. It came out cold and tasted stale. Definitely not worth the time or money. Super disappointing.
Atmosphere: 1
Food: 1
Service: 1
Mykola
Omg they always making you wait for forever even if you pre order in app earlier, what a mess place!!!
bipuljeet singh
Even after ordering ahead, I waited 7–8 minutes and received a sandwich with a burnt muffin. The coffee also seemed to have been made before the food and was cold by the time it was served.
Atmosphere: 2
Food: 2
Service: 4
Linda Altomare
The restaurant was filthy. Many tables not cleaned. Floors had garbage on them. Now I know why I havent eaten at McDonald’s the burger had absolutely no flavor.
Atmosphere: 1
Food: 2
Service: 4
Sung Hoon Kim
1am munchies visited the closest McD.
Approx 10min wait, cold hard fries, ok quarter pounder with smaller than usual amount of sauce.
Fountain drinks are full of ice rather than actual drinks. (Make sure to request no ice)
What happened McDonald? This deterioration of service is disheartening as I used to visit Grant/Pembina McD since 90's...
Atmosphere: 2
Food: 1
Service: 2
GPS Whisperer
Convenient location for me. Everything is McDonald’s
Atmosphere: 3
Food: 3
Service: 4
aloo
Closest McDonalds to uni, but every time I visit there's something wrong. Almost each time I was missing a few nuggets. One time I got some weird tasting water/syrup mix instead of sprite. Maybe their beverage fountain needed to be refilled? But I asked for a replacement from two different employees and none of them came back after promising to be back. Had to leave empty handed after over 30 mins in their drive thru waiting area.
The nuggets I got were fresh and crispy though
Food: 2
Service: 1
Ryker Koebel
It's a fairly small but cozy place, not the greatest but I've never had a bad experience and they haven't messed up an order yet
Mcdonald's is offering a new cheeseburger deluxe. Please note that the actual cheeseburger looks nothing like the image they show on the menu, see picture below.
This must be one of the dirtiest McDonald's that I have been to. I needed to use the men's washroom and as I walked into the washroom, a McDonald's employee was having a personal phone call in front of the sink. (He had it on speaker, and I don't think he was speaking to the manager). Meanwhile, there was a nice puddle of urine underneath the urinal and the floor throughout the restaurant had a plethora of footprints of what appeared to be the passing of that urine throughout the restaurant. At no time did anyone seem interested in actually cleaning the lobby.
Will I be back? Probably not. If the employees are not interested in keeping the washroom and lobby area clean, I can't even begin to imagine what the kitchen looks like.
As for the food...fries were old and undercooked, and the cheeseburger was not even close to deserving praise. Ugh, another major fast food restaurant that once to pride in what it served is sadly going downhill fast. And they don't seem to care.
Atmosphere: 1
Food: 2
Service: 2
Gary Gebauer
Predictable burger, still good. Service was fast and efficient. Cleaner lobby area would be nice
Atmosphere: 3
Food: 3
Service: 4
Carey L.
Unbelievable experience (in a negative way). Ordered through drive thru and when it came to paying, I realized the staff automatically rounded up the total to the nearest dollar.
I am completely supportive of donating and often round up to support. The unbelievable thing was, this time, no one actually asked. The staff passed me the debit machine and I noticed the price was wrong.
What made the experience even worst, was the fact that both the staff and her supervisor were dismissive of what happened. “It’s only $0.50” was shared by the supervisor and they clearly didn’t recognize that they simply overcharged without asking for consent. I was shocked.
After payment, they hesitated to provide the receipt and only upon requesting it on the second time, they provided it.
Service: 1
Navtash Singh
So bad service came at 11:40 and doors were closed aren’t they suppose to close at 12 . Bad to see crew doing this things , hope this review will reach at right place
Service: 1
CTD
I’m a vegetarian, and I ordered an egg and cheese — pretty simple, right? Instead, I got a ham and cheese. Not only is that careless, but it’s also really disappointing for anyone who relies on you to respect dietary choices.
If someone says no meat, that should be taken seriously. Mistakes happen, but this one shows a real lack of attention. Please train your staff to double-check orders before handing them out. It’s not just an inconvenience — it’s about respecting your customers. I’m so disappointed.
Couldn't order anything on drive thru.
Atmosphere: 1
Food: 1
Service: 1
Will not honor valid coupons. Why give me the free coupon with my meal if you staff refuse to honor the valid coupon. That gets rid of the whole point of giving someone a coupon in the first place.
Waited way too long this morning for food that wasn’t even good. It came out cold and tasted stale. Definitely not worth the time or money. Super disappointing.
Atmosphere: 1
Food: 1
Service: 1
Omg they always making you wait for forever even if you pre order in app earlier, what a mess place!!!
Even after ordering ahead, I waited 7–8 minutes and received a sandwich with a burnt muffin. The coffee also seemed to have been made before the food and was cold by the time it was served.
Atmosphere: 2
Food: 2
Service: 4
The restaurant was filthy. Many tables not cleaned. Floors had garbage on them. Now I know why I havent eaten at McDonald’s the burger had absolutely no flavor.
Atmosphere: 1
Food: 2
Service: 4
1am munchies visited the closest McD.
Approx 10min wait, cold hard fries, ok quarter pounder with smaller than usual amount of sauce.
Fountain drinks are full of ice rather than actual drinks. (Make sure to request no ice)
What happened McDonald? This deterioration of service is disheartening as I used to visit Grant/Pembina McD since 90's...
Atmosphere: 2
Food: 1
Service: 2
Convenient location for me.
Everything is McDonald’s
Atmosphere: 3
Food: 3
Service: 4
Closest McDonalds to uni, but every time I visit there's something wrong. Almost each time I was missing a few nuggets. One time I got some weird tasting water/syrup mix instead of sprite. Maybe their beverage fountain needed to be refilled? But I asked for a replacement from two different employees and none of them came back after promising to be back. Had to leave empty handed after over 30 mins in their drive thru waiting area.
The nuggets I got were fresh and crispy though
Food: 2
Service: 1
It's a fairly small but cozy place, not the greatest but I've never had a bad experience and they haven't messed up an order yet
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Mcdonald's is offering a new cheeseburger deluxe. Please note that the actual cheeseburger looks nothing like the image they show on the menu, see picture below.
This must be one of the dirtiest McDonald's that I have been to. I needed to use the men's washroom and as I walked into the washroom, a McDonald's employee was having a personal phone call in front of the sink. (He had it on speaker, and I don't think he was speaking to the manager). Meanwhile, there was a nice puddle of urine underneath the urinal and the floor throughout the restaurant had a plethora of footprints of what appeared to be the passing of that urine throughout the restaurant. At no time did anyone seem interested in actually cleaning the lobby.
Will I be back? Probably not. If the employees are not interested in keeping the washroom and lobby area clean, I can't even begin to imagine what the kitchen looks like.
As for the food...fries were old and undercooked, and the cheeseburger was not even close to deserving praise. Ugh, another major fast food restaurant that once to pride in what it served is sadly going downhill fast. And they don't seem to care.
Atmosphere: 1
Food: 2
Service: 2
Predictable burger, still good. Service was fast and efficient. Cleaner lobby area would be nice
Atmosphere: 3
Food: 3
Service: 4
Unbelievable experience (in a negative way).
Ordered through drive thru and when it came to paying, I realized the staff automatically rounded up the total to the nearest dollar.
I am completely supportive of donating and often round up to support. The unbelievable thing was, this time, no one actually asked. The staff passed me the debit machine and I noticed the price was wrong.
What made the experience even worst, was the fact that both the staff and her supervisor were dismissive of what happened.
“It’s only $0.50” was shared by the supervisor and they clearly didn’t recognize that they simply overcharged without asking for consent. I was shocked.
After payment, they hesitated to provide the receipt and only upon requesting it on the second time, they provided it.
Service: 1
So bad service came at 11:40 and doors were closed aren’t they suppose to close at 12 . Bad to see crew doing this things , hope this review will reach at right place
Service: 1
I’m a vegetarian, and I ordered an egg and cheese — pretty simple, right? Instead, I got a ham and cheese. Not only is that careless, but it’s also really disappointing for anyone who relies on you to respect dietary choices.
If someone says no meat, that should be taken seriously. Mistakes happen, but this one shows a real lack of attention. Please train your staff to double-check orders before handing them out. It’s not just an inconvenience — it’s about respecting your customers. I’m so disappointed.
Atmosphere: 1
Food: 1
Service: 1
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