Updated still slow, unorganized, I remember why I stopped coming here
Atmosphere: 1
Food: 1
Service: 1
Pradyut Chakraborty
The quality of coffee is incredibly bad. Tried dark roast 3/4 times and it's always bad. Ordered loaded box and it had half of the quantity egg that I generally get from other Tim Hortons. Pointed to the staff but they did nothing. Submitted complain via TimHortons app 2 weeks ago, but no one contacted from Management. Overall will recommend to avoid this Tim Hortons.
Atmosphere: 2
Food: 1
Service: 1
Analise B
HORRIBLE LOCATION; EXTREMELY FILTHY. There’s no cleaning standards in this location and they also don’t follow the “fresh coffee every 20 minutes” expect your coffee to be like warm at best and expect your food to have bugs in it
Atmosphere: 1
Food: 1
Service: 1
Lisa Peterson
Service is horrible, staff love to stand around and talk even when there is a long line. The owner doesn’t care AT ALL there are no standards in this place and expect your coffee to be COLD if you order it here.
Atmosphere: 1
Food: 1
Service: 1
Brii Felix
Spider in my drinking water cup, idk how this could have happened…
Matthew Dudeck
Did not give me what i ordered, confirmed multiple times and they still messed up my order. Bad staff and poor food quality
Atmosphere: 1
Food: 1
Service: 1
Kerry Spence
Was coming here twice a day Mon-Fri. You've lost my business. Thanks for wasting my time!
Atmosphere: 1
Food: 1
Service: 1
Glukam Net (Glukam.net)
I’m giving 1 star for the service. This isn’t the first time I’ve experienced staff simply forgetting to hand me my order — you stand and wait while they attend to other customers; meanwhile people who arrived after me get their drinks, and my coffee still hasn’t arrived. It’s especially frustrating in the morning at 7:00 AM when the line was only three people — you shouldn’t have to wait like that. They also often don’t give a receipt, which is inconvenient (needed for returns/record-keeping). I’ll note the coffee was tasty, but the quality of the drink doesn’t make up for the ongoing problems with order handling and the staff’s lack of attention. I hope management addresses this.
Atmosphere: 4
Food: 3
Service: 1
Abrar Zawad
Really bad service. The employees were extremely rude and disrespectful. Doesn’t have any knowledge of customer service. The quality of my wrap was really bad and salty. The iced coffee smelt expired. 👎🏻👎🏻👎🏻.
Atmosphere: 1
Food: 1
Service: 1
Taranpreet kaur
I had such a great experience at this time hortons . The employee named Love was super friendly and made my visit even better.
Staff is very friendly and amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
Blaze Bloodstone
I'm in this location daily! Recently ( a little over 2 months now). The quality of the coffee has declined! The sleeve says always 20 minutes fresh... we'll if it was in shouldn't be able to chug my xl coffee. The indicator lights are broken so these baristas have no clue how old the coffee is.
Atmosphere: 2
Food: 1
Service: 3
J G
Terrible location. Worst service . Won’t be going back
Atmosphere: 1
Food: 1
Service: 1
Meagan Parry
Staff was unfriendly, donuts was stale and likely a day old. Friend got a croissant, which was hard and well over a day old.
Spess_BunBun
A good restaurant, food gets out quick and staff are very nice. Sometimes it can be a little overcrowded. There are food delivery couriers who often cut in line and act rude towards stuff however, which is annoying to see. Food is OK. I mean, it's fast food so the standards are pretty low.
Updated still slow, unorganized, I remember why I stopped coming here
Atmosphere: 1
Food: 1
Service: 1
The quality of coffee is incredibly bad. Tried dark roast 3/4 times and it's always bad. Ordered loaded box and it had half of the quantity egg that I generally get from other Tim Hortons. Pointed to the staff but they did nothing. Submitted complain via TimHortons app 2 weeks ago, but no one contacted from Management. Overall will recommend to avoid this Tim Hortons.
Atmosphere: 2
Food: 1
Service: 1
HORRIBLE LOCATION; EXTREMELY FILTHY. There’s no cleaning standards in this location and they also don’t follow the “fresh coffee every 20 minutes” expect your coffee to be like warm at best and expect your food to have bugs in it
Atmosphere: 1
Food: 1
Service: 1
Service is horrible, staff love to stand around and talk even when there is a long line. The owner doesn’t care AT ALL there are no standards in this place and expect your coffee to be COLD if you order it here.
Atmosphere: 1
Food: 1
Service: 1
Spider in my drinking water cup, idk how this could have happened…
Did not give me what i ordered, confirmed multiple times and they still messed up my order. Bad staff and poor food quality
Atmosphere: 1
Food: 1
Service: 1
Was coming here twice a day Mon-Fri. You've lost my business. Thanks for wasting my time!
Atmosphere: 1
Food: 1
Service: 1
I’m giving 1 star for the service. This isn’t the first time I’ve experienced staff simply forgetting to hand me my order — you stand and wait while they attend to other customers; meanwhile people who arrived after me get their drinks, and my coffee still hasn’t arrived. It’s especially frustrating in the morning at 7:00 AM when the line was only three people — you shouldn’t have to wait like that. They also often don’t give a receipt, which is inconvenient (needed for returns/record-keeping). I’ll note the coffee was tasty, but the quality of the drink doesn’t make up for the ongoing problems with order handling and the staff’s lack of attention. I hope management addresses this.
Atmosphere: 4
Food: 3
Service: 1
Really bad service. The employees were extremely rude and disrespectful. Doesn’t have any knowledge of customer service. The quality of my wrap was really bad and salty. The iced coffee smelt expired. 👎🏻👎🏻👎🏻.
Atmosphere: 1
Food: 1
Service: 1
I had such a great experience at this time hortons . The employee named Love was super friendly and made my visit even better.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Staff is very friendly and amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
I'm in this location daily! Recently ( a little over 2 months now). The quality of the coffee has declined! The sleeve says always 20 minutes fresh... we'll if it was in shouldn't be able to chug my xl coffee. The indicator lights are broken so these baristas have no clue how old the coffee is.
Atmosphere: 2
Food: 1
Service: 3
Terrible location.
Worst service . Won’t be going back
Atmosphere: 1
Food: 1
Service: 1
Staff was unfriendly, donuts was stale and likely a day old. Friend got a croissant, which was hard and well over a day old.
A good restaurant, food gets out quick and staff are very nice. Sometimes it can be a little overcrowded. There are food delivery couriers who often cut in line and act rude towards stuff however, which is annoying to see. Food is OK. I mean, it's fast food so the standards are pretty low.
I'd say a good place to visit all in all!
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