Terrible location. Worst service . Won’t be going back
Meagan Parry
Staff was unfriendly, donuts was stale and likely a day old. Friend got a croissant, which was hard and well over a day old.
Spess_BunBun
A good restaurant, food gets out quick and staff are very nice. Sometimes it can be a little overcrowded. There are food delivery couriers who often cut in line and act rude towards stuff however, which is annoying to see. Food is OK. I mean, it's fast food so the standards are pretty low.
I'd say a good place to visit all in all!
Neeraj Sharma
Staff is friendly, food is great and loved the experience.
Akashdeep Kaur
Quick service
Shilpa Sandhu
Their drinks are never consistent and they always taste very different from other locations. If you ask them to change the staff makes faces. Because of disappointment everytime, I started going to other tims and walk 30 mins instead to get a better drink.
Atmosphere: 3
Food: 1
Service: 2
Funmi Oduyemi
Nice and cosy place to have lunch and coffee
Atmosphere: 4
Food: 4
Service: 4
Renée Simcoe
I've worked across the street from this location for 5 years and I'm finally writing a review - this locations SUCKS
They just never seem to get anything right and I dont think management cares since its the only Tims in the area. They mess up orders in the dumbest ways!
Ex: I ask for a jalapeno cheese bagel, toasted with plain cream cheese on the side. I get a plain bagel, not toasted with plain no cream cheese on the side.
This was one of multiple small instances like that....
Today I order a veggie wrap with cheese added (doesn't come with cheese normally). I ask not once, not twice, but three times to make sure they add cheese and I watch her punch it in too. I paid extra.
They call the order when its ready and even say, "veggie wrap with cheese!".... guess what? You guessed it, NO CHEESE lol!
Honestly never going back here i dont care how few steps it is from my office. I feel like a lame Karen even writing this review cuz let be real, it's Tim Hortons... but like, how do they take the suck cake to this level?!
Oh and P.S they don't have cold brew on Mondays specifically... for reasons unknown. Monday being the day you want it most.
Afia Jahin Rania
Extremely poor customer service. There were about 4/5 girls working there and it was not even busy. They were chatting to each other and didn’t pay much attention to orders. I ordered a coffee and they tried to give me a hot chocolate after waiting for 15 minutes. this is just ridiculous. About the coffee, it tasted awful and made me wanna throw up. Never going back to this one again. Such a waste of time.
Atmosphere: 1
Food: 1
Service: 1
Rakib Ali
me and my friend got a french vanilla and a double double from this tims. they both tasted terrible. I don’t know how they can mess up the french because you just dispense it from the machine. they both tasted off and spoiled. the consistency of both of the drinks were different from other tims. all indian women working in the store, there were just chatting and giggling around, not paint attention to the customers. the store had the longest line for order i’ve ever seen in a tims. and still just one person taking the order while the 3 other people were just giggling around with an indian coustomer. me and my friend both sick to our stomach. it’s been over 10 hours we had it. still feeling terrible but judging by all the other 1 star reviews, they won’t do shit to fix the issue.
1 person for the whole store in the morning. 15 people in line. No one is willing to spend 20 minutes waiting for sandwich before work. rethink your stffing
Atmosphere: 1
Food: 1
Service: 1
Bryanna Breed
terrible customer service skills.. not a single smile in this location :(
Amandeep Pahwa
Yesterday i took a wrap and a coffee from here, the girl who made my wrap had such an attitude and no smile at face. i said thank you, she gave me such a weird look.i want to tell you one thing here that madam if you have a job then you should do it properly And i don't understand one thing all these Indian girls don't know what to be proud of you came here to work so work what attitude you show and let me tell you my whole The chicken in the wrap was raw. First go and learn customer service how to call customers and how to talk to them no need to show nonsense attitude everywhere. if the customer is talking to you very lovingly and talking to you very happily, then why you are showing them attitude and not preparing their food in a proper way, so why should you work here? Stay at home. Very bad service, my whole day was ruined.
Atmosphere: 1
Food: 1
Service: 1
Aman Kaushal
The employees working there are lacking in customer service. They have no smile on their faces or any nice gesture especially the manager . She is very rude and always give arrogant look. I don’t know who made the decision to place her in that position. She should learn some basic customer service skills . The working environment looks very toxic. ( akash)is non sense manager
Atmosphere: 1
Food: 3
Service: 1
Mangla Gogna
Please make sure that efficient people are packing delivery orders. I missed food in delivery bag that I ordered from my reward points.
Terrible location.
Worst service . Won’t be going back
Staff was unfriendly, donuts was stale and likely a day old. Friend got a croissant, which was hard and well over a day old.
A good restaurant, food gets out quick and staff are very nice. Sometimes it can be a little overcrowded. There are food delivery couriers who often cut in line and act rude towards stuff however, which is annoying to see. Food is OK. I mean, it's fast food so the standards are pretty low.
I'd say a good place to visit all in all!
Staff is friendly, food is great and loved the experience.
Quick service
Their drinks are never consistent and they always taste very different from other locations. If you ask them to change the staff makes faces. Because of disappointment everytime, I started going to other tims and walk 30 mins instead to get a better drink.
Atmosphere: 3
Food: 1
Service: 2
Nice and cosy place to have lunch and coffee
Atmosphere: 4
Food: 4
Service: 4
I've worked across the street from this location for 5 years and I'm finally writing a review - this locations SUCKS
They just never seem to get anything right and I dont think management cares since its the only Tims in the area. They mess up orders in the dumbest ways!
Ex: I ask for a jalapeno cheese bagel, toasted with plain cream cheese on the side. I get a plain bagel, not toasted with plain no cream cheese on the side.
This was one of multiple small instances like that....
Today I order a veggie wrap with cheese added (doesn't come with cheese normally). I ask not once, not twice, but three times to make sure they add cheese and I watch her punch it in too. I paid extra.
They call the order when its ready and even say, "veggie wrap with cheese!".... guess what? You guessed it, NO CHEESE lol!
Honestly never going back here i dont care how few steps it is from my office. I feel like a lame Karen even writing this review cuz let be real, it's Tim Hortons... but like, how do they take the suck cake to this level?!
Oh and P.S they don't have cold brew on Mondays specifically... for reasons unknown. Monday being the day you want it most.
Extremely poor customer service. There were about 4/5 girls working there and it was not even busy. They were chatting to each other and didn’t pay much attention to orders. I ordered a coffee and they tried to give me a hot chocolate after waiting for 15 minutes. this is just ridiculous.
About the coffee, it tasted awful and made me wanna throw up.
Never going back to this one again. Such a waste of time.
Atmosphere: 1
Food: 1
Service: 1
me and my friend got a french vanilla and a double double from this tims. they both tasted terrible. I don’t know how they can mess up the french because you just dispense it from the machine. they both tasted off and spoiled. the consistency of both of the drinks were different from other tims. all indian women working in the store, there were just chatting and giggling around, not paint attention to the customers. the store had the longest line for order i’ve ever seen in a tims. and still just one person taking the order while the 3 other people were just giggling around with an indian coustomer. me and my friend both sick to our stomach. it’s been over 10 hours we had it. still feeling terrible but judging by all the other 1 star reviews, they won’t do shit to fix the issue.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
1 person for the whole store in the morning. 15 people in line. No one is willing to spend 20 minutes waiting for sandwich before work. rethink your stffing
Atmosphere: 1
Food: 1
Service: 1
terrible customer service skills.. not a single smile in this location :(
Yesterday i took a wrap and a coffee from here, the girl who made my wrap had such an attitude and no smile at face. i said thank you, she gave me such a weird look.i want to tell you one thing here that madam if you have a job then you should do it properly And i don't understand one thing all these Indian girls don't know what to be proud of you came here to work so work what attitude you show and let me tell you my whole The chicken in the wrap was raw. First go and learn customer service how to call customers and how to talk to them no need to show nonsense attitude everywhere. if the customer is talking to you very lovingly and talking to you very happily, then why you are showing them attitude and not preparing their food in a proper way, so why should you work here? Stay at home. Very bad service, my whole day was ruined.
Atmosphere: 1
Food: 1
Service: 1
The employees working there are lacking in customer service. They have no smile on their faces or any nice gesture especially the manager . She is very rude and always give arrogant look. I don’t know who made the decision to place her in that position. She should learn some basic customer service skills . The working environment looks very toxic. ( akash)is non sense manager
Atmosphere: 1
Food: 3
Service: 1
Please make sure that efficient people are packing delivery orders. I missed food in delivery bag that I ordered from my reward points.
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