Nice service, but they are often missing food items.
Atmosphere: 4
Food: 4
Service: 5
Day S
Well let me start off by saying that this Wendy’s was actually decently good up until maybe like 2-3 months ago. Today I got 3 very soggy and oil saturated buns. It appears that the burgers were pre made and left to sit out for quite a while. This is my last time visiting this Wendy’s in a very long time. Until they get some new employees in there cause obviously none of them care the person taking orders hates his job and doesn’t want to be there. Picture of the saturated soggy bread is included in this review.
Atmosphere: 1
Food: 1
Service: 1
Ann Herbert
I was very unsatisfied by the treatment at this location. Guy bribed me into buying the boo coupon book. I said if it's a dollar he said no its 2 dollars.The receipt said different, also intentionally gave us the wrong drinks. My husband is diabetic and asked for zero coke, it was punched in but wrong. Baked potato was old, very hard. I will not patron this location again. Honesty is the best policy! Please check your workers!
Atmosphere: 3
Food: 4
Service: 3
Sunday Mourning
After tonight, I'm fully convinced that a person with an open head would do a better job of taking a food order. It's the same experience pretty much every time I go. And each time I still try and give them the benefit of the doubt, but not after this. I didn't have time to check my bag after receiving my food and of course low and behold got home to sit down and realize they put NONE of the toppings I had asked for on my burger, nor did they give me any napkins. No one listens, no one cares. They need to fire everybody here and just move in new staff and management. Ppl who are properly trained in food/customer service who can at least PRETEND to give a damn about their jobs. The Wendy's "team" needs to be replaced by Chic-fil-a staff so they can be taught how to do things correctly. Everybody at this store should be embarrassed.
Atmosphere: 1
Food: 2
Service: 1
MYESHA NEWMAN
First, I wasn’t greeted at the drive thru. I got “what can I get for you?!” Then there’s a huge banner with SpongeBob and a krabby patty meal for $11 just for them to hand me a regular Wendy’s bag. My 6 year old was so excited about a SpongeBob meal and got nothing with SpongeBob on it. No spongebob cup, figurine, NOTHING! My daughter was beyond upset. They’re just using SpongeBob and Nickelodeon as a marketing gimmick. They slapped some sauce on a Dave single and called it a krabby patty well yea now I’m feeling krabby for being mislead and having an upset 6yo
Atmosphere: 5
Food: 3
Service: 3
B Wilson
It's good when the food is hot check your food make sure it's hot they will redo it
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Dave's Combo
Whitney Washington
Kid-friendliness: Kids meals available
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Spicy Chicken Sandwich
Anna Kennedy
All the employees were very respectful and ready to take my order, outstanding customer service, food was really good
Atmosphere: 5
Food: 5
Service: 5
Patrick Leech
I ordered a Dave’s combo and 10 chicken nuggets. I could not hear the individual taking my order, this could be because of faulty equipment at the restaurant. The individual taking my order had to repeat my order three times back to confirm my order including my drink. By the time I already paid for my meal, I was told there is no more barbecue sauce. Also , the fries were cold and taste dry. The hamburger was good. The chicken nuggets did look completely cooked and I had to use an air fryer to finish cooking them at my home. I ordered for my drank a Coca Cola however I received a Dr. Pepper. I know I should have checked my order before leaving the drive thru. However it was late and I just wanted to drank some more water because of temperature outside.
Atmosphere: 2
Food: 3
Service: 1
Kayla Lee
Absolutely awful I’d rather eat out the trash then eat here
This place is absolutely amazing the food is horrible but the service is great and on point i recommend going here to make new friends. ??
Atmosphere: 5
Food: 1
Service: 4
Angela Brown
Overall my experience was good. My food was messed up however, after calling back and explaining the situation the manager on the morning shift apologized to me and replaced my meal. I was very grateful and appreciative. Thanks for your great service.
Atmosphere: 4
Food: 4
Service: 5
Justin Thompson
can I at least get all my food I pay for? this is now the 2nd time someone has forgotten parts of my meals on top of not giving a receipt.
Atmosphere: 1
Food: 3
Service: 2
Jose L M Jimenez
I’m here in this restaurant months ago, and here they make your sandwich with plastic holding bags. And not body take responsibility, I did the report at the same day, I not received any response, just see the pictures
Nice service, but they are often missing food items.
Atmosphere: 4
Food: 4
Service: 5
Well let me start off by saying that this Wendy’s was actually decently good up until maybe like 2-3 months ago. Today I got 3 very soggy and oil saturated buns. It appears that the burgers were pre made and left to sit out for quite a while. This is my last time visiting this Wendy’s in a very long time. Until they get some new employees in there cause obviously none of them care the person taking orders hates his job and doesn’t want to be there. Picture of the saturated soggy bread is included in this review.
Atmosphere: 1
Food: 1
Service: 1
I was very unsatisfied by the treatment at this location. Guy bribed me into buying the boo coupon book. I said if it's a dollar he said no its 2 dollars.The receipt said different, also intentionally gave us the wrong drinks. My husband is diabetic and asked for zero coke, it was punched in but wrong. Baked potato was old, very hard. I will not patron this location again. Honesty is the best policy! Please check your workers!
Atmosphere: 3
Food: 4
Service: 3
After tonight, I'm fully convinced that a person with an open head would do a better job of taking a food order. It's the same experience pretty much every time I go. And each time I still try and give them the benefit of the doubt, but not after this. I didn't have time to check my bag after receiving my food and of course low and behold got home to sit down and realize they put NONE of the toppings I had asked for on my burger, nor did they give me any napkins. No one listens, no one cares. They need to fire everybody here and just move in new staff and management. Ppl who are properly trained in food/customer service who can at least PRETEND to give a damn about their jobs. The Wendy's "team" needs to be replaced by Chic-fil-a staff so they can be taught how to do things correctly. Everybody at this store should be embarrassed.
Atmosphere: 1
Food: 2
Service: 1
First, I wasn’t greeted at the drive thru. I got “what can I get for you?!” Then there’s a huge banner with SpongeBob and a krabby patty meal for $11 just for them to hand me a regular Wendy’s bag. My 6 year old was so excited about a SpongeBob meal and got nothing with SpongeBob on it. No spongebob cup, figurine, NOTHING! My daughter was beyond upset. They’re just using SpongeBob and Nickelodeon as a marketing gimmick. They slapped some sauce on a Dave single and called it a krabby patty well yea now I’m feeling krabby for being mislead and having an upset 6yo
Atmosphere: 5
Food: 3
Service: 3
It's good when the food is hot check your food make sure it's hot they will redo it
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Dave's Combo
Kid-friendliness: Kids meals available
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Spicy Chicken Sandwich
All the employees were very respectful and ready to take my order, outstanding customer service, food was really good
Atmosphere: 5
Food: 5
Service: 5
I ordered a Dave’s combo and 10 chicken nuggets. I could not hear the individual taking my order, this could be because of faulty equipment at the restaurant. The individual taking my order had to repeat my order three times back to confirm my order including my drink. By the time I already paid for my meal, I was told there is no more barbecue sauce. Also , the fries were cold and taste dry. The hamburger was good. The chicken nuggets did look completely cooked and I had to use an air fryer to finish cooking them at my home. I ordered for my drank a Coca Cola however I received a Dr. Pepper. I know I should have checked my order before leaving the drive thru. However it was late and I just wanted to drank some more water because of temperature outside.
Atmosphere: 2
Food: 3
Service: 1
Absolutely awful I’d rather eat out the trash then eat here
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place is absolutely amazing the food is horrible but the service is great and on point i recommend going here to make new friends. ??
Atmosphere: 5
Food: 1
Service: 4
Overall my experience was good. My food was messed up however, after calling back and explaining the situation the manager on the morning shift apologized to me and replaced my meal. I was very grateful and appreciative. Thanks for your great service.
Atmosphere: 4
Food: 4
Service: 5
can I at least get all my food I pay for? this is now the 2nd time someone has forgotten parts of my meals on top of not giving a receipt.
Atmosphere: 1
Food: 3
Service: 2
I’m here in this restaurant months ago, and here they make your sandwich with plastic holding bags. And not body take responsibility, I did the report at the same day, I not received any response, just see the pictures
Food: 1
Service: 1
Slow service!
Atmosphere: 4
Food: 4
Service: 2
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