Very disappointing experience. The night shift employees were rude and unprofessional and acted like customer service doesn’t matter. I felt unwelcome and rushed, and basic courtesy was completely missing. Definitely not the level of service I expect from Wendy’s.
Atmosphere: 1
Food: 2
Service: 1
Ashley Carreras
The service here is SLOWWWW. There is absolutely zero urgency with the orders being taken and all employees seem equally confused about the process. Don’t expect to be here any less than 20 minutes if two people are in front of you.
Food tastes decent though…regular fast food quality
Atmosphere: 2
Food: 3
Service: 1
Christina
The manger at the front was very rude ! I asked I for some sauce since they forget it in the bag , prior to already forgetting my drink I was standing for waiting around for , she told me I would be charged for sauce ?? How am I being charged for sauce I never received that was not in the bag then she proceeded to get a attitude with me
Atmosphere: 1
Food: 1
Service: 1
Zerael Traynham
Been a while since I had a horrible drive thru experience but they made it happen. Went through the drive thru with my mother to get 1 fry and a chicken tender meal. The man at the second window didn't apologize for getting our (simple) order wrong, gave the food and quickly shut the window (to start giggling with his coworkers). But towards us he had an attitude the whole time. I went in to get some fresh fries, which they seem to not understand the concept of dry cold fries but they gave them to me soooo 🫤 that's good a guess. Regardless, the whole experience was very unprofessional. I understand not liking your job but that's not my fault...or my mother's.
And my mother's chicken tenders were cold and hard like an ironing board 💀...best thing was the drink
Atmosphere: 1
Food: 3
Service: 1
Ryan Lothian
Seeing as I live 5 minutes away from this location, I frequent sometimes. Last night I ordered a Dave's double with baconator fries. First thing, no matter what size meal you get, the fries are always the same size. Not sure if that's a Wendy's thing or a company wide thing. Either way, it's not right. Secondly, with my baconator fries, they literally just out cheese one fries and threw 2 pieces of bacon on top (photo attached). This is absolutely unacceptable and people on shift should be held accountable. I understand that this is fast food but please have some pride in what you do.
Atmosphere: 1
Food: 2
Service: 1
Gabrielle K Flores
Wendy's looks great, they have a Wednesday's edition.
Their is a meal called the meals of misfortunes and the flavor of the frosty is vanilla drizzled with a mixed berry sauce, where they call it the Raven's Blood Frosty, and the sauces for the nuggets and fries called the dips of dread.
Atmosphere: 5
Food: 5
Service: 5
Sharon Smith Adams
I went past Wendy’s on September 4, 2025 about 2 PM and order two Frosty’s strawberry. At the window, I stated I did not want the pop tops on top of the strawberry frosty. When I got to the window, the disrespectful, nasty talking lady. I said I’m sorry I do not but that’s what you ordered so I did not take my Frosty’s. I went around and I ordered another one. Just one this time without the popped out on it and I stated it twice when I got back around, she had the nerve to hand me the same too damn frosty that she fixed before and just picked off the top pop tarts ice cream was coming down the side of the cup And I refuse that one and then I just left.. The customer service is awful in the evenings
Atmosphere: 3
Food: 3
Service: 1
Latia Mason
No bacon and my chicken blt and I got two, fries half full, and missing a drink. I don’t think anyone who works there made it pass 2nd grade. It’s the worst Wendy’s I’ve ever been to. SHUT IT DOWN!
Atmosphere: 1
Food: 1
Service: 1
Kee C
I normally come every morning to get a breakfast burrito to start my day off. The service was amazing from the young lady but I guess with the food Today was not my day July 25th it was very disturbing to find individual Hair pieces in my burritos when going back to the store and approaching the manager, I seen a young lady in there she has blonde and brown hair that was up in a ponytail with no hair Net on, So Curly that you can see the hair strands hanging down from the ponytail The young lady proceeded to help another customer at the register, handling his money and went directly to drop potato wedgies in the oil, then proceeded to pick up potato wedges that she drop on the floor and throw them in trash and head back to work. I found that very disgusting while working in the food industry You are always supposed to have a hair net on and Gloves While handling food you’re supposed to be using the handwashing method that they teach you at training and on serve safe if you have your certification which is supposed to have working in the food industry. The manager on duty didn’t seem too surprised at what just happened all he can do is say I’m sorry that this happened. Have a good day.
Atmosphere: 1
Food: 1
Service: 2
Greg Stone
Ordered a baconator and it is supposed to have 6 slices of bacon did not even get 2 slices!!
Very clean, very pleasant, patient cashier, it took me a minute to decide, there were many delicious items. The food was very fresh, hot, and tasty .
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Fowlkes, III
i love this place it takes less than 30 seconds for my food to be given to me somtimes it takes longer than 3 minutes but its not a bad resturant though.
Atmosphere: 5
Food: 5
Service: 5
Charles Ellis
Plenty of distracted employees, but not a lot of action. Took over five minutes just to be acknowledged—ironic, considering this place bills itself as fast food. At the rate they move, I could’ve grown the ingredients myself.
Atmosphere: 2
Food: 3
Service: 2
Khrystene Coleman
Nice service, but they are often missing food items.
Atmosphere: 4
Food: 4
Service: 5
Day S
Well let me start off by saying that this Wendy’s was actually decently good up until maybe like 2-3 months ago. Today I got 3 very soggy and oil saturated buns. It appears that the burgers were pre made and left to sit out for quite a while. This is my last time visiting this Wendy’s in a very long time. Until they get some new employees in there cause obviously none of them care the person taking orders hates his job and doesn’t want to be there. Picture of the saturated soggy bread is included in this review.
Very disappointing experience. The night shift employees were rude and unprofessional and acted like customer service doesn’t matter. I felt unwelcome and rushed, and basic courtesy was completely missing. Definitely not the level of service I expect from Wendy’s.
Atmosphere: 1
Food: 2
Service: 1
The service here is SLOWWWW. There is absolutely zero urgency with the orders being taken and all employees seem equally confused about the process. Don’t expect to be here any less than 20 minutes if two people are in front of you.
Food tastes decent though…regular fast food quality
Atmosphere: 2
Food: 3
Service: 1
The manger at the front was very rude ! I asked I for some sauce since they forget it in the bag , prior to already forgetting my drink I was standing for waiting around for , she told me I would be charged for sauce ?? How am I being charged for sauce I never received that was not in the bag then she proceeded to get a attitude with me
Atmosphere: 1
Food: 1
Service: 1
Been a while since I had a horrible drive thru experience but they made it happen. Went through the drive thru with my mother to get 1 fry and a chicken tender meal. The man at the second window didn't apologize for getting our (simple) order wrong, gave the food and quickly shut the window (to start giggling with his coworkers). But towards us he had an attitude the whole time. I went in to get some fresh fries, which they seem to not understand the concept of dry cold fries but they gave them to me soooo 🫤 that's good a guess. Regardless, the whole experience was very unprofessional. I understand not liking your job but that's not my fault...or my mother's.
And my mother's chicken tenders were cold and hard like an ironing board 💀...best thing was the drink
Atmosphere: 1
Food: 3
Service: 1
Seeing as I live 5 minutes away from this location, I frequent sometimes. Last night I ordered a Dave's double with baconator fries. First thing, no matter what size meal you get, the fries are always the same size. Not sure if that's a Wendy's thing or a company wide thing. Either way, it's not right. Secondly, with my baconator fries, they literally just out cheese one fries and threw 2 pieces of bacon on top (photo attached). This is absolutely unacceptable and people on shift should be held accountable. I understand that this is fast food but please have some pride in what you do.
Atmosphere: 1
Food: 2
Service: 1
Wendy's looks great, they have a Wednesday's edition.
Their is a meal called the meals of misfortunes and the flavor of the frosty is vanilla drizzled with a mixed berry sauce, where they call it the Raven's Blood Frosty, and the sauces for the nuggets and fries called the dips of dread.
Atmosphere: 5
Food: 5
Service: 5
I went past Wendy’s on September 4, 2025 about 2 PM and order two Frosty’s strawberry. At the window, I stated I did not want the pop tops on top of the strawberry frosty.
When I got to the window, the disrespectful, nasty talking lady. I said I’m sorry I do not but that’s what you ordered so I did not take my Frosty’s. I went around and I ordered another one.
Just one this time without the popped out on it and I stated it twice when I got back around, she had the nerve to hand me the same too damn frosty that she fixed before and just picked off the top pop tarts ice cream was coming down the side of the cup And I refuse that one and then I just left..
The customer service is awful in the evenings
Atmosphere: 3
Food: 3
Service: 1
No bacon and my chicken blt and I got two, fries half full, and missing a drink. I don’t think anyone who works there made it pass 2nd grade. It’s the worst Wendy’s I’ve ever been to. SHUT IT DOWN!
Atmosphere: 1
Food: 1
Service: 1
I normally come every morning to get a breakfast burrito to start my day off. The service was amazing from the young lady but I guess with the food Today was not my day July 25th it was very disturbing to find individual Hair pieces in my burritos when going back to the store and approaching the manager, I seen a young lady in there she has blonde and brown hair that was up in a ponytail with no hair Net on, So Curly that you can see the hair strands hanging down from the ponytail The young lady proceeded to help another customer at the register, handling his money and went directly to drop potato wedgies in the oil, then proceeded to pick up potato wedges that she drop on the floor and throw them in trash and head back to work. I found that very disgusting while working in the food industry You are always supposed to have a hair net on and Gloves While handling food you’re supposed to be using the handwashing method that they teach you at training and on serve safe if you have your certification which is supposed to have working in the food industry. The manager on duty didn’t seem too surprised at what just happened all he can do is say I’m sorry that this happened. Have a good day.
Atmosphere: 1
Food: 1
Service: 2
Ordered a baconator and it is supposed to have 6 slices of bacon did not even get 2 slices!!
Service: 5
Restaurantji Recommends
Very clean, very pleasant, patient cashier, it took me a minute to decide, there were many delicious items. The food was very fresh, hot, and tasty .
Atmosphere: 5
Food: 5
Service: 5
i love this place
it takes less than 30 seconds for my food to be given to me
somtimes it takes longer than 3 minutes
but its not a bad resturant though.
Atmosphere: 5
Food: 5
Service: 5
Plenty of distracted employees, but not a lot of action. Took over five minutes just to be acknowledged—ironic, considering this place bills itself as fast food. At the rate they move, I could’ve grown the ingredients myself.
Atmosphere: 2
Food: 3
Service: 2
Nice service, but they are often missing food items.
Atmosphere: 4
Food: 4
Service: 5
Well let me start off by saying that this Wendy’s was actually decently good up until maybe like 2-3 months ago. Today I got 3 very soggy and oil saturated buns. It appears that the burgers were pre made and left to sit out for quite a while. This is my last time visiting this Wendy’s in a very long time. Until they get some new employees in there cause obviously none of them care the person taking orders hates his job and doesn’t want to be there. Picture of the saturated soggy bread is included in this review.
Atmosphere: 1
Food: 1
Service: 1
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