Firehouse Subs Festival At Riva

Name: Firehouse Subs Festival At Riva
Address: 2317C Forest Dr Suite 16, Annapolis, Maryland, 21401, US
Telephone: (443) 949-9144
Price range: $
Rating: 1.9

$ • Sandwich Shops, Fast Food

Hours:
2317C Forest Dr Suite 16, Annapolis
(443) 949-9144

Menu Order Online

About Firehouse Subs

Firehouse Subs Festival At Riva offers online ordering to avoid waiting. While the food quality remains excellent, the service has been described as slow and sometimes disorganized, especially during busy times. Customers have experienced long wait times due to limited staff handling both orders and dine-in guests. The restaurant's cleanliness has also been criticized, with reports of dim lighting in certain areas, making it hard to see utensils and supplies. Despite these issues, many customers find the sandwiches tasty, even though the toaster has been broken for about a year, so sandwiches are not toasted. The staff is generally polite and pleasant, with some employees being especially professional and efficient, making the experience better. The restaurant has a large parking lot with handicap spots and offers some kid-friendly activities and wheelchair accessibility. Overall, while the food remains good, improvements in service speed, cleanliness, and atmosphere could enhance the dining experience.