Potbelly

$ • Sandwich Shops, Fast Food, Salad

Hours:
2002 Annapolis Mall Rd, Annapolis
(410) 266-3950

About Potbelly Sandwich Shop

Potbelly is a restaurant that offers fast food sandwiches. The staff is kind and courteous, and the location is clean. The sandwich quality is good, with the roast beef sandwich being a standout. However, there are issues with online ordering and long wait times. The restaurant is in need of more employees to handle the workload.

The food is great, but the pricing could be improved. Customers have noted that the Mediterranean sandwich with chicken is priced the same as the one without, which doesn't make sense. It would be better to offer a lower price for the meatless option.

Despite the challenges, the restaurant has received praise for its excellent customer service. Employees like Robert and Dalton have gone above and beyond to ensure a great experience, even accommodating late pickups. The soups, such as the veggie garden and chicken pot pie, have also been highly regarded.

Customers' Favorites

Potbelly Sandwich Shop Reviews

3.3
118 ratings
Restaurantji Rating
5
31%
4
12%
3
15%
2
4%
1
38%
Food
3.6
Atmosphere
3.0
Service
3.4

Share your opinion about Potbelly

Restaurantji Rating

Would not recommend as the staff would not honor the open and close times. They had all food put away and doors locked at 8:40, I tried to call ( to be more COVID 19 compliant), however no one answered the phone to take a curbside order. Very disappointed at the service.

The original Italian with everything (light hits) is the best Italian sub I have ever had (EVERY TIME) from POT BELLY! Made my son Jake a believer yesterday!!! Thanks for excellent staff and service at the Annapolis mall location!!!
"ILL BE BACK!!!"

Read All Reviews(118)

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Hours

Monday 10AM - 9PM
Tuesday 10AM - 9PM
Wednesday 10AM - 9PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 10AM - 9PM
Sunday 10AM - 8PM
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