Arby's
Southwest Airlines Concourse, 7050 Friendship Road, Bldg 100, Space #S-12, Baltimore
(410) 684-3002
Recent Reviews
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Excellent customer service! Dominic above and beyond! Food is great
Atmosphere: 5
Food: 5
Service: 5
Quick Service, they got Breakfast also unlike other Arby's in the area!
Atmosphere: 5
Food: 5
Service: 5
Why not Massachusetts?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
I can only speak to this Arby's which is my local one. And every single time I have been here, the food is prepared properly the portions are good, and the staff and the manager in particular are very helpful.
Atmosphere: 3
Food: 5
Service: 5
I guess hours are incorrect because I was told they were closed at 925pm. Guy was extremely rude behind counted. Seemed like he was serving security free food but couldn't serve paying customers.
Atmosphere: 1
Service: 1
The supervisor at this location needs a refresher on courtesy. Placed my order and waited 10 minutes to be told they ran out of roast beef. And 10 minutes was with only 2 people in front of me. Was offered a smaller different sandwich and no attempt to make up for the price difference. Then they ran out of condiments and personal preference, I can't eat this much food now. So I asked for my money back. Attitude lady comes out and sarcastically tells me thank you. Uh, you did not do me a favor by giving me my money back. You didn't have what I wanted, so I should get my money back. There are no signs that say all sales final. Nobody said sorry for the inconvenience or anything. If they had, I would say thank you. DO BETTER. Especially when I walk 10 feet over to McDonald's and greeted very nicely and thanks both after paying and when giving me the food.
Service: 1
A great Arby’s in the airport. They had mostly everything in the menu but buffalo chicken sandwich and tacos. Arby’s and McDonald’s are definitely the cheapest places to eat a lot in this airport.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches, Roast Beef
I found mold on my sandwich bread but the chicken tenders were
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Tenders
I hope the manager at this location reads this and takes corrective action. I visited this location on 11/1/23 at about 2:30pm. As I approached the guy taking the order was very disengaged, the young lady came to the other side of him and proceeded to eat her French fries which wasn’t the big issue (unprofessional non the less) as I proceeded to order I look in the back and the guy making the sandwiches was actually eating his sandwich while making food! I told the cashier, that was disgusting and no thank you to ordering ANYTHING from this restaurant. Having worked in fast food I know you get a break so why would they think it’s appropriate to eat and make customers food. Guess it’s chic fila for me! Hence why Arby’s had no line and the others had plenty of customers
Service: 1
These young men got my order all the way wrong!!! Not only was my order wrong, my fries were cold as well.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I'd appreciate telling customers before they order that you're out of horsey sauce. I wouldn't have ordered in the first
Atmosphere: 2
Food: 3
Service: 1
The roast beef tasted old, like
Atmosphere: 4
Food: 1
Service: 4
You cannot use Arbys gift cards
Atmosphere: 4
Food: 5
Service: 4
Workers here make some disgusting food
I love the food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Sandwich, Curly Fries
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