I ordered small cinnamon pretzel bites on 10/4/25 at BWI location. They were cold and hard as a rock. I went back to counter and asked for a replacement of fresh bites and was told no. If I wanted another cup I would have to pay again. Very bad customer service. Auntie Anne owes me $6.99! I threw out the ones I got. Inedible.
Needed a 6am breakfast and their sausage, egg & cheese served on a buttered signature pretzel bun was a pleasant surprise. The pretzel bun makes it a much better option than nearby McDonald’s or Dunkin’ for breakfast.
Food: 5
Nicholas Riehl
Only group of people who seemed happy and excited. All of the other businesses in the terminal had rude or unpleasant staff. The food was good and the place was clean.
Atmosphere: 5
Food: 5
Service: 5
Kenia Merin
I bought the original pretzel nuggets Get were inedible, too salty
Atmosphere: 3
Food: 1
Service: 4
Rae P
great customer service and fresh pretzels, yum!
Atmosphere: 5
Food: 5
Service: 5
Kyle MacQuilliam
Low expectations, high reward—Auntie Anne’s came through.
Look, I’m not trying to set gourmet standards at the airport. I just want something quick, warm, and satisfying. After standing in line at Smoothie King, I noticed zero wait at Auntie Anne’s and made the snap decision to grab some pretzel bites (both classic and cinnamon sugar) and a pretzel dog for my fiancée and me.
It’s been years—maybe since childhood—since I last had Auntie Anne’s, and honestly? It hit so much harder than I expected. Warm, soft, salty, sweet… just classic airport comfort food done right.
Fast, easy, and way better than it had any right to be. Sometimes nostalgia wins.
The food was good, and the service was friendly.
Atmosphere: 4
Food: 4
Service: 4
I ordered small cinnamon pretzel bites on 10/4/25 at BWI location. They were cold and hard as a rock. I went back to counter and asked for a replacement of fresh bites and was told no. If I wanted another cup I would have to pay again. Very bad customer service. Auntie Anne owes me $6.99! I threw out the ones I got. Inedible.
Atmosphere: 3
Food: 1
Service: 1
Meal: Breakfast
Day Visited: Monday
Budget: $10
Closest Station: N/A
Reservation Needed?: N/A
Payment: Cash; Credit
Kid Friendly?: Yes
English Menu?: Yes
Good stuff!
Atmosphere: 2
Food: 5
Service: 3
Meal: Breakfast
Day Visited: Monday
Budget: $10
Closest Station: N/A
Reservation Needed?: N/A
Payment: Cash; Credit
Kid Friendly?: Yes
English Menu?: Yes
Good stuff!
Atmosphere: 2
Food: 5
Service: 3
Needed a 6am breakfast and their sausage, egg & cheese served on a buttered signature pretzel bun was a pleasant surprise. The pretzel bun makes it a much better option than nearby McDonald’s or Dunkin’ for breakfast.
Food: 5
Only group of people who seemed happy and excited. All of the other businesses in the terminal had rude or unpleasant staff. The food was good and the place was clean.
Atmosphere: 5
Food: 5
Service: 5
I bought the original pretzel nuggets
Get were inedible, too salty
Atmosphere: 3
Food: 1
Service: 4
great customer service and fresh pretzels, yum!
Atmosphere: 5
Food: 5
Service: 5
Low expectations, high reward—Auntie Anne’s came through.
Look, I’m not trying to set gourmet standards at the airport. I just want something quick, warm, and satisfying. After standing in line at Smoothie King, I noticed zero wait at Auntie Anne’s and made the snap decision to grab some pretzel bites (both classic and cinnamon sugar) and a pretzel dog for my fiancée and me.
It’s been years—maybe since childhood—since I last had Auntie Anne’s, and honestly? It hit so much harder than I expected. Warm, soft, salty, sweet… just classic airport comfort food done right.
Fast, easy, and way better than it had any right to be.
Sometimes nostalgia wins.
Atmosphere: 5
Food: 5
Service: 5
This place is great
Restaurantji Recommends
I didn’t try it, just uploaded menu. Looks okay if you like this type of stuff
Atmosphere: 4
Food: 4
Service: 4
I had a freshly prepared breakfast sandwich which was very good.
Atmosphere: 3
Food: 3
Service: 4
Food was excellent and fresh. Staff was very nice and efficient. this was the concourse D location. For the price this was the best bang for the buck.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Pretzel Dogs, Mini Pretzel Dogs Bucket
Super warm and BIG pretzels!
Excellent service. Located at concrouse D next to gate D4. Fresh and warm pretzels compared to some of the other airport locations.
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