Food is good and a clean environment, but staff are racial/xenophobic I in serving meals pretending accent ic provide less to plates and favors the homes kind of fraud to accents and color race.
Atmosphere: 4
Food: 5
Service: 4
Manuel Reyes
Very good
Atmosphere: 5
Food: 5
Service: 5
Carrie Walls
My burrito bowl with chicken was delicious. Everything was fresh. It's been almost year since I had there food. This time I was not disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Ashley Jackson
Okay so I spend money here I’ll start with that I have a family of 9 so it’s just given that we spend money. Tonight the service from the cashier was awful ( big maybe Latina woman tall up front) she refused to give her name after I came back to complain. But as I was getting rung up she kept saying I got guacamole on an order that I didn’t it was a mistake by the lady who made it she scrapped it off and put it in a cup after I told her no big deal I’m not about to have her redo the whole meal just because … even with the lady telling the big Latina women she made a mistake she still rung me up for guacamole on all three bowls and I only order it for one. Then I ask for a large cup of ice she says no we don’t give large cups for ice I said oh no I’m paying for this I always come in and get large cup ice I’m diabetic they don’t have anything sugar free to drink so I usually fill my cup with water or just take the ice if I have a drink in my car or Stanley cup. So she goes to get a manager and they were even confused the older woman says yes yes she can have large cup for ice and she hands me the cup. The woman was overall rude and I didn’t appreciate that she failed to put my wraps in my bag as well I had to come back and get them she was being smart it was right beside my order but she decided not to put it in there. To top everything off the food was awful so much so I’m taking it back to morning shift because they must have ran out of food and threw anything in because the salsa was just straight plain cut up tomatoes the rice had no lime or cilantro in it straight up plain no flavor in the rice or the bar boa it was just heated up meat no flavor and that’s not how Chipotle does things or is it ???? I’m giving them a 0 out of ten tonight and this is way off from what I am used to experiencing with this location. So management please check that lady the big talk Latino one with the big tall nasty attitude if she don’t like working fast food when it’s busy and can’t handle the rush she needs to wipe floors and tables down or go back to school there’s options but tearing paying customers rudely is not it. We are not going for that in this community we spend money and want great customer service and quality food for our dollars. PERIODT and thanks I speak on behalf of the whole Lake Walker Community at this point because I have heard people talk about this same experience but we have to report these employees who make the brand look bad because I’m sure the CEO doesn’t go for this. Or the managers at the restaurant all together.Photos below huge cut up plain tomatoes and dried out Bar boa this is dry old brisket meat and plain rice under ?Dietary restrictions: There are no sugar free drinks and they will make you pay for ice although they have no juice for a diabetic to drink that’s sugar free
Atmosphere: 2
Food: 1
Service: 1
Andrew Cunningham
This is by far the best chipotle around. Employees are always nice and the best part is the portions are normally huge. I went to a different store once recently and got skimped like crazy. Just confirms to me this store is doing everything
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Mitch Daniels
Food is great!Drink station was dirty and not stocked with forks & napkins.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Rice Bowl
John Kovacevich
One of the better Chipotles I have been
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito Bowl
Tina B
Love Chipotle!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Archit Garg
Servers were nice.
Tajah Green
Please don’t use this location if you don’t have to, I love Chipotle but every time I use this location they’re out of something. I have went in the store 2 days in a row, the first was around 5 pm and yesterday 12 a little after they opened. No salad dressing, this has happened on numerous occasions and they act like they don’t care to fix the issue. Customer service is horrible, just overall a 1 !! If you have time, go to the one closer to Towson Town Center, they’re always fully staffed and have everything you need with excellent customer service
I ordered online. The order was 20 minutes late. The portion size was very small for the price. They needed more than two people prepping. However, the employees were polite and the restaurant was clean and very busy.
Atmosphere: 3
Food: 1
Service: 2
Jeffrey Freeman
I just keep coming back...
Atmosphere: 4
Food: 4
Service: 4
Sonia Chester
Well the staff were professional they were working together which they had great control of the line that started to develop the staff had smile on there faces the hold time I am giving 10 ? great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Dirtville Ganey
I placed an online order to the one on York rd. And I asked for half steak and chicken. I can honestly count each piece of meat in my bowl. I have more rice and veggies than anything in my bowl. Wasted 20$ on this and called 3 time and nobody answered. I’m mad a feel very irritated that I wasted money on food that wasn’t made correctly with the portion. And awful customer service!!!
Food is good and a clean environment, but staff are racial/xenophobic I in serving meals pretending accent ic provide less to plates and favors the homes kind of fraud to accents and color race.
Atmosphere: 4
Food: 5
Service: 4
Very good
Atmosphere: 5
Food: 5
Service: 5
My burrito bowl with chicken was delicious. Everything was fresh. It's been almost year since I had there food. This time I was not disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Okay so I spend money here I’ll start with that I have a family of 9 so it’s just given that we spend money. Tonight the service from the cashier was awful ( big maybe Latina woman tall up front) she refused to give her name after I came back to complain. But as I was getting rung up she kept saying I got guacamole on an order that I didn’t it was a mistake by the lady who made it she scrapped it off and put it in a cup after I told her no big deal I’m not about to have her redo the whole meal just because … even with the lady telling the big Latina women she made a mistake she still rung me up for guacamole on all three bowls and I only order it for one. Then I ask for a large cup of ice she says no we don’t give large cups for ice I said oh no I’m paying for this I always come in and get large cup ice I’m diabetic they don’t have anything sugar free to drink so I usually fill my cup with water or just take the ice if I have a drink in my car or Stanley cup. So she goes to get a manager and they were even confused the older woman says yes yes she can have large cup for ice and she hands me the cup. The woman was overall rude and I didn’t appreciate that she failed to put my wraps in my bag as well I had to come back and get them she was being smart it was right beside my order but she decided not to put it in there. To top everything off the food was awful so much so I’m taking it back to morning shift because they must have ran out of food and threw anything in because the salsa was just straight plain cut up tomatoes the rice had no lime or cilantro in it straight up plain no flavor in the rice or the bar boa it was just heated up meat no flavor and that’s not how Chipotle does things or is it ???? I’m giving them a 0 out of ten tonight and this is way off from what I am used to experiencing with this location. So management please check that lady the big talk Latino one with the big tall nasty attitude if she don’t like working fast food when it’s busy and can’t handle the rush she needs to wipe floors and tables down or go back to school there’s options but tearing paying customers rudely is not it. We are not going for that in this community we spend money and want great customer service and quality food for our dollars. PERIODT and thanks I speak on behalf of the whole Lake Walker Community at this point because I have heard people talk about this same experience but we have to report these employees who make the brand look bad because I’m sure the CEO doesn’t go for this. Or the managers at the restaurant all together.Photos below huge cut up plain tomatoes and dried out Bar boa this is dry old brisket meat and plain rice under ?Dietary restrictions: There are no sugar free drinks and they will make you pay for ice although they have no juice for a diabetic to drink that’s sugar free
Atmosphere: 2
Food: 1
Service: 1
This is by far the best chipotle around. Employees are always nice and the best part is the portions are normally huge. I went to a different store once recently and got skimped like crazy. Just confirms to me this store is doing everything
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Food is great!Drink station was dirty and not stocked with forks & napkins.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Rice Bowl
One of the better Chipotles I have been
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito Bowl
Love Chipotle!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Servers were nice.
Please don’t use this location if you don’t have to, I love Chipotle but every time I use this location they’re out of something. I have went in the store 2 days in a row, the first was around 5 pm and yesterday 12 a little after they opened. No salad dressing, this has happened on numerous occasions and they act like they don’t care to fix the issue. Customer service is horrible, just overall a 1 !! If you have time, go to the one closer to Towson Town Center, they’re always fully staffed and have everything you need with excellent customer service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl, Salad
Restaurantji Recommends
The food is very good.
Atmosphere: 3
Food: 5
Service: 5
I ordered online. The order was 20 minutes late. The portion size was very small for the price. They needed more than two people prepping. However, the employees were polite and the restaurant was clean and very busy.
Atmosphere: 3
Food: 1
Service: 2
I just keep coming back...
Atmosphere: 4
Food: 4
Service: 4
Well the staff were professional they were working together which they had great control of the line that started to develop the staff had smile on there faces the hold time I am giving 10 ? great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
I placed an online order to the one on York rd. And I asked for half steak and chicken. I can honestly count each piece of meat in my bowl. I have more rice and veggies than anything in my bowl. Wasted 20$ on this and called 3 time and nobody answered. I’m mad a feel very irritated that I wasted money on food that wasn’t made correctly with the portion. And awful customer service!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl