Dunkin'

Don't put up a sign advertising the $3 Shaken Espresso if you will not sell the Shaken Espresso for $3.

Walked in, confused where to order, eventually I figured out who to talk to to order. I ordered a simple dozen glazed, a very easy request. They continued to forget what we ordered, about four times. Eventually he randomly asked if we wanted the mix, I said no, I just wanted a dozen. He nodded and the lady rudely told us to step aside. By now we just wanted to leave, and after they finally gave us our food, we opened it and it was not at all what we ordered. We decided to go back and correct it, they took the box and gave us the correct order, blaming us for the issues, and badmouthing us. Service is horrific, and the food is below average. If you’re hungry, get something before coming here.

Atmosphere: 1

Food: 2

Service: 1

While waiting for my train to DC, I felt I need some energy, boom No whip cream, no mocha whipped coffee. so I got a classic donut - the texture was bit thick and possibly was made yesterday but shrugs

Atmosphere: 4

Food: 1

Service: 4

Disappointed that my granddaughter was given a drink full of ice and little beverage. When I expressed my concern they just shrugged their shoulders, even after admitting they didn't give her the option of requesting a little ice. Is it the policy to give patrons a $4 cup of ice! This just unfair, high prices, higher tip expectations but little effort at customer service.

Atmosphere: 1

Food: 2

Service: 1

Missing a star because they don't take the app. My daughter and I visited for a early morning drink today. The coffee was excellent and my daughter enjoyed her refresher.

Atmosphere: 5

Food: 5

Service: 4

DO NOT PURCHASE ANY THING FROM THIS LOCATION.. I WAS CHARGED TWICE FOR MY MORING PURCHASE. WHEN I WENT BACK IN THE EVENING FOR A REFUND, OR A NUMBER, I COULD CALL THE NEXT DAY. ( THEY WERE NOT LISTERNING TO WHAT I WAS ASKING)THE EMPLOYEES WANTED TO EXPLAIN BANKING PROCESS. ( WHAT PENDING MEANS)I EXPLAINED SERVERAL TIMES I JUST WANTED A TELEPHONE TO CALL IF MY ACCOUNT WAS NOT CREDITED. THEY BECAME MORE RUDER THEN THEY WERE ALREADY. THE CASHER SAID "JUST CALL YOUR BANK". THE RED HEAD YOUNG LADY SAID "YES,SWEETIE JUST CALL THE NUMBER AT THE BOTTOM OF THE RECEIPT". TROUBLE JUST TROUBLE ! WISH COULD GIVE THEM A NEGATIVE ZERO.

Great service today at 1 pm! In and out and to my train fast with yummy donuts thanks to efficient and friendly

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Donuts

Mirlande, a snaggle-toothed woman claims she's the boss of the place— she is not. She just stomps around acting as if she has authority, disrespecting her staff, customers, and the like. She's also very disrespectful towards people who isn't part of the country she hails from. I saw her openly mocking someone from Dominica. The food is mediocre, and often stale. Bugs are always flying around. The prices are ridiculously high, and you get charged for foolish things. The coffee machines taste as if they aren't cleaned properly, and the workers are often young and disrespect. I frequented this shop until a few months ago. Please avoid and just visit the newsstand.

Atmosphere: 1

Food: 1

Service: 1

This is the worst coffee I’ve had ever. The service is not great and the coffee taste like it’s burnt and sitting at the bottom of the pot for days. I asked for a salted caramel cold brew which is my go to at every Dunkin. They handed me a cold brew with no foam. I asked about the foam and they said well that’ll be .50 more. I said okay but I ordered the salted caramel cold brew. They handed me back my order and took a dollar. They did not provide any change. I realize it’s only .50 but I ordered correctly and they rang the wrong item. I clarified twice at the register what I wanted and it was still rang in wrong. Once they added the foam it was not the caramel flavor and did not help the burnt flavor of the coffee. If you’re taking the train stop somewhere along the way or wait until you get where you need to be for coffee. This will disappoint you.

Atmosphere: 1

Food: 1

Service: 1

At first they gave me a bad order, then as they corrected it and we ordered it again with caramel and the only thing they did was put the lid and the cream foam and with the same coffee from the beginning that they had given me and without adding caramel and they charged me $3.40 extra, try to give the right things because they are charging for something

Rude cashiers

Honestly one of the better Dunkin iced coffees I’ve had. Super fresh and cold. All of these bad reviews are obviously from people who expect way too much ? it’s one of the smallest Dunkins in the world, in a train station in Baltimore. It’s not that deep. Get your coffee and move

Atmosphere: 2

Food: 4

Service: 5

- Mam there is a fly on the donut.- “I know thank you, next please”

Atmosphere: 1

Food: 2

Service: 1

In the (usually rare) event of a bad experience at a restaurant, I will just opt to not return. However, the customer service at this Dunkin’ was so unprofessional and so unacceptable that I am obligated to warn others. Please STAY AWAY from this location!! Go elsewhere and save yourself.

Service: 1

Good fresh coffee. Glazed donut not fresh. Service, lots of staff, meh

Atmosphere: 3

Food: 3

Service: 3