As my second experience at this particular restaurant, I must say, I wish I could give it all five stars, however, both times the women were extremely rude! My first time was with an elderly Asian woman who seemed as though she would have rather had daggers instead of eyes because the more kind and polite I was to her the meaner and more rude she was towards me. This second time I was very pleasantly surprised to meet the owner whom was a man that was beyond generous and very kind to everyone as I saw, and he was very willing to answer any questions that I had and very humbly accepted all of my praises and compliments as I must admit that my partner and I thoroughly enjoyed our meals and was very possibly the most genuine Chinese cuisine we both agreed we’d ever had in the Baltimore area and quite possibly for myself anywhere I have travelled in the US. Please believe me when I say that I have extensively traveled and have eaten at some of the most high end Oriental establishments! We rather quite enjoyed ourselves all the way up to packing up our leftovers and washing up in the rather clean restroom and upon exiting I ran into this middle aged Asian woman who throughout our meal I had noticed her looking at us with such disdain on her face that I chalked it up to her must have had a not so good night which we all can relate to, but me being who I am and believe that a smile and positivity can ultimately change someone’s night around even if for but a few moments especially when your customer is smiling and thanking them for such a wonderful meal and wishing her a very great evening but boy was I wrong! Instead of a returned smile and possibly a thank you was not in store for my departure of what I was expecting to become a new favorite place to dine! Instead I was quite clearly ignored, got to see what her eyes looked like when she rolled them at me and took her leave with a huff and puff which prompted me to lose my own smile and I couldn’t help but to call back and inform the very friendly owner of the way she treated myself and my partner and that besides her and the elderly lady from months earlier his restaurant had the potential to take over the authentic Chinese restaurant food and experience! He was very apologetic but that does not excuse the treatment of the female workers who I have had the unfortunate experience of meeting! So in conclusion of just one polite, kind, and positive man’s experience I would definitely recommend that you experience the food but would suggest take out unless you wish to be ogled and made to feel uncomfortable by the viscous vixens that are in and out of the back of the restaurant seemingly to scare away the paying customers! I honestly felt bad for the gentleman that claimed to be the owner because the only reason I could think of a kind man as he was to allow such unfriendly women to be a part of his staff is because they must be related! Poor fellow!!
Atmosphere: 3
Food: 5
Service: 2
Sean Grasvik
Most of the food burned to hell.
Food: 1
fan Z
Husband and wife's lung slices, camphor tea duck, twice-cooked pork, and boiled beef are all good
Atmosphere: 5
Food: 4
Service: 5
Angela Nesmith
The delivery I just received from this place if I wasn’t in bed sick I would take it back myself the shrimp are so tiny I got no utensils, napkins, or soy sauce just my food in a container not to mention I hate fried rice with peas and carrots I’ll never order from here again
Deepak Gupta
There were unwilling to explain differences between three dishes saying they don’t have time. Food was worst. Fish bowl mostly had fish bones, chicken dish barely had chicken and sooooooo onn.
Atmosphere: 5
Food: 1
Service: 2
robert richardson
The food was without a doubt HORRIBLE, never will I order from this place again.
Dietary restrictions: Food had no taste and I was very disappointed
Atmosphere: 4
Food: 3
Service: 4
Samantha Rodgers
I only came in to pick up and order but it was a beautiful place. Very clean. I ordered Wonton soup. ITS DELICIOUS!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup
Z Trachelium
One of my favorite restaurants in Baltimore!!! Authentic Chinese food, I have brought almost all my friends here! We all enjoyed the food here!
Atmosphere: 5
Food: 5
Service: 5
Edward Zarkowski
I ordered food thru a third party app, I did not eat in. I really wanted to like this more, the reviews were not too bad on DoorDash (but then I saw the reviews here). What I got, though, was a lot of really odd food. The Shrimp Fried Rice was unbelievably bland, like NO flavor, it was like chewing air. So strange, honestly. The Wonton Soup was better, but loaded with a seasoning I have never noted in Wonton soup before. Not necessarily bad, just not what I was expecting. The Egg Rolls (2 pcs) were the most "normal" of the items I got. It was pretty basic and well made. No fortune cookies, no Chinese mustard included. So, yeah. Kinda meh. I don't see myself ordering here again.
Food: 3
Lyu Steven
Worst attitude ever, like you owe the guy a million bucks.
Authentic Chinese Delights: A Parent-Approved!"Orient Express" is the top spot for authentic Chinese cuisine in town. From Tofu fish fillets to mouthwatering chicken incense pot, every dish bursts with flavor. Don't miss the Szechuan jumbo Shrimp and garlic eggplants. With its authentic flavors and warm ambiance, Orient Express earns my parents' stamp of approval as the best Chinese restaurant in town.
Atmosphere: 5
Food: 5
Service: 5
Sabrina Taylor-Smith
Everything was edible but it wasn't good eats. Quite possibly the worst lo mein I've ever had and that's saying a lot. I NEEDED a beverage to get the after taste of the sweet and sour chicken taste out of my mouth. Yuck.
Atmosphere: 1
Food: 1
Service: 3
Lucas Brown
What happened to this place? They were pretty good after their revamp, but seem to have fallen off a cliff. The food they sent us was bland, which is bad enough, but it also made our friend sick!
Food: 1
Zhengming Shi
Horrible attitude
Lynne Rae
The elderly man taking orders is rude in an obnoxious way. The food is a solid B reliably. Parking can reliably be an headache but if you live near just walk. Would recommend if order customer service doesn’t matter.?
As my second experience at this particular restaurant, I must say, I wish I could give it all five stars, however, both times the women were extremely rude! My first time was with an elderly Asian woman who seemed as though she would have rather had daggers instead of eyes because the more kind and polite I was to her the meaner and more rude she was towards me. This second time I was very pleasantly surprised to meet the owner whom was a man that was beyond generous and very kind to everyone as I saw, and he was very willing to answer any questions that I had and very humbly accepted all of my praises and compliments as I must admit that my partner and I thoroughly enjoyed our meals and was very possibly the most genuine Chinese cuisine we both agreed we’d ever had in the Baltimore area and quite possibly for myself anywhere I have travelled in the US. Please believe me when I say that I have extensively traveled and have eaten at some of the most high end Oriental establishments! We rather quite enjoyed ourselves all the way up to packing up our leftovers and washing up in the rather clean restroom and upon exiting I ran into this middle aged Asian woman who throughout our meal I had noticed her looking at us with such disdain on her face that I chalked it up to her must have had a not so good night which we all can relate to, but me being who I am and believe that a smile and positivity can ultimately change someone’s night around even if for but a few moments especially when your customer is smiling and thanking them for such a wonderful meal and wishing her a very great evening but boy was I wrong! Instead of a returned smile and possibly a thank you was not in store for my departure of what I was expecting to become a new favorite place to dine! Instead I was quite clearly ignored, got to see what her eyes looked like when she rolled them at me and took her leave with a huff and puff which prompted me to lose my own smile and I couldn’t help but to call back and inform the very friendly owner of the way she treated myself and my partner and that besides her and the elderly lady from months earlier his restaurant had the potential to take over the authentic Chinese restaurant food and experience! He was very apologetic but that does not excuse the treatment of the female workers who I have had the unfortunate experience of meeting! So in conclusion of just one polite, kind, and positive man’s experience I would definitely recommend that you experience the food but would suggest take out unless you wish to be ogled and made to feel uncomfortable by the viscous vixens that are in and out of the back of the restaurant seemingly to scare away the paying customers! I honestly felt bad for the gentleman that claimed to be the owner because the only reason I could think of a kind man as he was to allow such unfriendly women to be a part of his staff is because they must be related! Poor fellow!!
Atmosphere: 3
Food: 5
Service: 2
Most of the food burned to hell.
Food: 1
Husband and wife's lung slices, camphor tea duck, twice-cooked pork, and boiled beef are all good
Atmosphere: 5
Food: 4
Service: 5
The delivery I just received from this place if I wasn’t in bed sick I would take it back myself the shrimp are so tiny I got no utensils, napkins, or soy sauce just my food in a container not to mention I hate fried rice with peas and carrots I’ll never order from here again
There were unwilling to explain differences between three dishes saying they don’t have time. Food was worst. Fish bowl mostly had fish bones, chicken dish barely had chicken and sooooooo onn.
Atmosphere: 5
Food: 1
Service: 2
The food was without a doubt HORRIBLE, never will I order from this place again.
Dietary restrictions: Food had no taste and I was very disappointed
Atmosphere: 4
Food: 3
Service: 4
I only came in to pick up and order but it was a beautiful place. Very clean. I ordered Wonton soup.
ITS DELICIOUS!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup
One of my favorite restaurants in Baltimore!!! Authentic Chinese food, I have brought almost all my friends here! We all enjoyed the food here!
Atmosphere: 5
Food: 5
Service: 5
I ordered food thru a third party app, I did not eat in.
I really wanted to like this more, the reviews were not too bad on DoorDash (but then I saw the reviews here). What I got, though, was a lot of really odd food. The Shrimp Fried Rice was unbelievably bland, like NO flavor, it was like chewing air. So strange, honestly. The Wonton Soup was better, but loaded with a seasoning I have never noted in Wonton soup before. Not necessarily bad, just not what I was expecting. The Egg Rolls (2 pcs) were the most "normal" of the items I got. It was pretty basic and well made. No fortune cookies, no Chinese mustard included. So, yeah. Kinda meh. I don't see myself ordering here again.
Food: 3
Worst attitude ever, like you owe the guy a million bucks.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Authentic Chinese Delights: A Parent-Approved!"Orient Express" is the top spot for authentic Chinese cuisine in town. From Tofu fish fillets to mouthwatering chicken incense pot, every dish bursts with flavor. Don't miss the Szechuan jumbo Shrimp and garlic eggplants. With its authentic flavors and warm ambiance, Orient Express earns my parents' stamp of approval as the best Chinese restaurant in town.
Atmosphere: 5
Food: 5
Service: 5
Everything was edible but it wasn't good eats. Quite possibly the worst lo mein I've ever had and that's saying a lot. I NEEDED a beverage to get the after taste of the sweet and sour chicken taste out of my mouth. Yuck.
Atmosphere: 1
Food: 1
Service: 3
What happened to this place? They were pretty good after their revamp, but seem to have fallen off a cliff. The food they sent us was bland, which is bad enough, but it also made our friend sick!
Food: 1
Horrible attitude
The elderly man taking orders is rude in an obnoxious way. The food is a solid B reliably. Parking can reliably be an headache but if you live near just walk. Would recommend if order customer service doesn’t matter.?
Atmosphere: 3
Food: 4
Service: 2
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